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MDG

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Indiana
1 review
0 helpful votes
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"Great Experience!"
July 18, 2019

My experience with MDG has been wonderful! How great the convenience of ordering thru mdg. The quality of the product is very good for the price. I would encourage anyone who is looking to finance a purchase to consider this company over a rent to own scenario. The customer service is wonderful, if you have a question, call and ask them!

Date of experience: July 17, 2019
Ivana V. MDG Rep
over a year old

Thank you for sharing your experience. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We're looking forward to serving you again.

Canada
1 review
0 helpful votes
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Awesome Experience
April 24, 2017

I was an MDG customer for I think almost 3 years now. I applied online and they approved me in an instant with a $3,200. First I was having doubt about it especially on the material handling part. But I was totally wrong! Everything was so fast and safe.
Now I am almost done with my first purchase and I am looking for another purchase. Guys don't even think twice about MDG they have all you need from friendly customer reps that you can count on.

Date of experience: April 24, 2017
California
1 review
1 helpful vote
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This product is great
April 30, 2017

The product is great, It works perfect. Its a great laptop, very easy to set up and use for non technical people! I have had a lot of trouble with previous laptops overheating, no issues at all with this one. I also like that it has a full keyboard. Its excellent for my purposes. I would recommend this for very one.

Date of experience: April 30, 2017
New York
1 review
0 helpful votes
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When I choose to finance instead of purchasing my computer I knew I would have to pay interest and fees but with MDG.com it is worth it!

They frequently update their inventory and always have gifts and promos to make everyone happy.

The customer service bends over backward to accommodate you and ensure that your credit is always worthy. Love it!

Date of experience: May 8, 2017
Canada
1 review
0 helpful votes
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SATISFIED CUSTOMER!
April 3, 2018

When I first called MDG it was hard to figure out there process... but once everything got settled and worked out how to pay and when to pay it was great. Smooth sailing. I got an awesome couch and chair set... what was interesting was they came in boxes at first I thought that was weird but then I thought wow for all those people who can't get a couch through there door this is excellent. Im very happy with MDG I'm also happy that they are willing to work with your schedule of when to pay. Thank you MDG

Date of experience: April 2, 2018
Meghana B. MDG Rep
over a year old

Thank you!

Canada
1 review
0 helpful votes
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Excellent service
May 20, 2017

I Bought a bed and tv from mdg, both are excellent quality. Couldn't be happier with my experience. Low bi-weekly payments. Service staff are very helpful. If your on a fixed income like me, and can't afford to buy items outright, this service is great.
Definitely recommended.

Date of experience: May 20, 2017
Pennsylvania
1 review
0 helpful votes
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Good Job!
December 9, 2019

Excellent customer service. Eldin C. Helped me every step of the way. Any question I had he answered. My order arrived quite quickly and was in perfect condition. Thanks so much MDG and Eldin for everything.

Date of experience: December 6, 2019
Ivana V. MDG Rep
over a year old

Thank you for taking the time to write about your experience. It is wonderful to hear that Eldin was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Canada
1 review
4 helpful votes
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Careful dealing with these people, been making payments for two months now on nothing, that's right on nothing. When it first started I told her I'd it takes week I'm not interested well here we are… still have nothing and once they've got you and taking your money You are no longer a priority to them. They will not answer you anymore, they're a sales only type of customer service. Avoid Deena p, she has no interest in helping anyone except herself. Like I said once the "sales" are made your done

Date of experience: March 8, 2023
Ivana V. MDG Rep
over a year old

We apologize for any inconvenience you may have experienced with our company. We take customer satisfaction very seriously and are disappointed to hear that we have not met your expectations.
We would like to investigate your issue further and resolve any outstanding concerns. Please provide us with more information about your account, such as your order number, email, or phone number, so that we can review your case and provide a solution. You can send them via email at ivanav@mdg.com.

Ohio
1 review
0 helpful votes
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Perfect for me
May 29, 2018

Customer service was perfect, easy to deal with, my package will deliver tomorrow due to the fact its memorial day today $22 every two weeks for what I got isnt going to break the bank so im very satisfied thank you.

Date of experience: May 28, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
1 helpful vote
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NOT HAPPY WITH TV
April 2, 2018

I overpaid for second-rate Smart television, it's a DUMB TV! Nice picture but crappy casting, UTube loses signal continuously and it's right beside my wireless router. Netflix freezes all the time. I am not happy. I'm sending it back!

Date of experience: March 30, 2018
Pennsylvania
1 review
0 helpful votes
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So far reliable and decent
December 20, 2019

Ive been giving offer after offer when i applied there was always some hidden part of the contract outrageous interest rates or they say pre approved but ask for a co signer... MGD did what they said approved me let me shop and delivered on time quality merchandise...

Date of experience: December 18, 2019
Ivana V. MDG Rep
over a year old

Thank you so much! We're happy to hear that we were able to help. As a matter of fact, we're looking forward to serving you again.

New York
2 reviews
1 helpful vote
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Never was qualified for stuff, until 1 day browsing the web came across this site,, great quality of merchandise, execellent customer service with 24 hour online help... would recommend to all my friends, just a lil weekly payments gets you good quality merchandise.

Date of experience: May 15, 2017
Georgia
1 review
1 helpful vote
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Im normally not big on doing reviews, but this is definitely an exception. Where do I start? No hidden fees, very low payments, prompt delivery and absolutely no complaints; at all! Im extremely happy with my laptop, exactly what I wanted. Cant wait for my next purchase.

P.S.
To whom ever is reading this, give them a try, youll be happy you did.

Date of experience: March 28, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

Illinois
1 review
0 helpful votes
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Best place to shop hands down
April 24, 2019

MGD is one of the best places I ever bought from, very respectful customer service. Fast delivery and very stress less purchasing. All my items arrived when they were supposed to. I recommend them to everyone reading this review thanks MDG

Date of experience: April 23, 2019
Ivana V. MDG Rep
over a year old

Thank you so much! Your satisfaction means a lot to us. Please let us know what we can do for you in the future.

Canada
1 review
0 helpful votes
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Not bad.
May 2, 2019

Very nice although its been not a month also im waiting for an internet hook up hopefully there will be more intructions on how to use i have check the intructions booklet but i guess that is all thank you.

Date of experience: April 30, 2019
Ivana V. MDG Rep
over a year old

Thank you! We appreciate the feedback.

Tennessee
1 review
1 helpful vote
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Shipped Weird
July 18, 2019

After recieving my pillows and sheets it took another 2 days to get my bed. It just seemed like company was not dependable to deliver on time. Maybe Im being a little hard but vehicle trouble does happen. They did communicate very well and delivered packages in great condition.

Date of experience: July 17, 2019
Ivana V. MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

Canada
1 review
0 helpful votes
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Very disappointed
June 16, 2018

Oh you do not want my experience posted. Been waiting since monday for my order. And still no one has any answers nor can it be found by your office nor the shipping company

https://www.ups.com/track?loc=en_CA Cc:

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 14, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2195507) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Michigan
1 review
18 helpful votes
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Very Pleased
January 13, 2020

I haven't received my product yet (will be here in 2 days), but as far as the customer service experience, it was phenomenal. The APR is fairly high, but I wasn't expecting much less due to the fact they accept low credit scores. It's a good way to finance something that you want/need, without having past mistakes fall heavy on their decision to finance you or not. I give this company 5 stars for being so loyal and helpful during the process.

Date of experience: January 10, 2020
Ivana V. MDG Rep
over a year old

Thanks for taking the time to share a word about us. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

Canada
1 review
0 helpful votes
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MDG Rocks
April 5, 2017

I love MDG as they helped me get a new computer when I most needed one after my previous laptop died. The only thing that I found after the fact is that they don't report the credit report with Equifax or TransUnion, but they will help you get it on your file once your order has been paid, a minor inconvenience for the help though. Thank you. B - Ottawa

Date of experience: April 5, 2017
Canada
1 review
0 helpful votes
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I purchased a TV Playstation and tablet from MDG almost a year ago and the service is great. Fast shipping and the customer service is excellent with any questions. They were very helpful in tracking my order while it was being shipped and followed up to make sure I was satisfied. I would definitely order again.

Date of experience: April 14, 2017

Overview

MDG has a rating of 3.7 stars from 5,384 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 5th among Electronics sites.

service
275
value
261
shipping
250
returns
141
quality
233
This company responds to reviews on average within 14 days