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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.
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I ordered my computer on the 1st of August 2018 and paid my first payment on time already. It is the 17th and I still have not received my package. Ups says they are waiting for customs to release my package and it could take up to 60 days until it's released but I will still be paying for a computer I'm still waiting for and I wanted it before my son started school but he has already started just really disappointed about this wait time for delivery
The people at MSG are great but having to wait for the computers to shop took for ever. But other then that at was all. Good.
Thank you for your review. The normal time frame is 4-9 business days. As per your tracking information, you received the package on the 4th business day.
I feel that they have my best interest at heart. The safety measures that they take to make sure that the person was the person that ordered. Very helpful and professional
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
Very efficient and very understanding especially Melissa with the buzzer issue on the 9 the of August and the worrying that it wasn't delivered till four thirty Monday
Thank you for your feedback, we hope everything continues to run smoothly for you.
I will make sure to pass the message to them!
I have had no problems with them
They took care of the lost TV replacing it and helped when ups screed up the delivery I am quite pleased
Thank you for your review, we appreciate the feedback.
I wouldn't reccomend this company to anyone and pissed off is an understatement. Its been over a week and I haven't heard anything. More info was needed, they got it and don't ever hear nothing back and when I call they won't help me and transfer me to the sales rep in charge of my order and account. His name is Mike b and he does not reply to emails nor return calls ever. I'm losing my patience and on initial setup I have my first payment to be taken out tomorrow and if it gets taken out there will be hell to pay.
Thank you for your review. A Customer Service ticket ( 2317094) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I did feel that the verification process was a bit long but overall i am very happy. I like how the payment options are set up and i love how fast the items arrived once they were shipped. The items were in perfect condition and seem to be working wonderfully. They were exactly what i expected and more
Thank you for your feedback, we hope everything continues to run smoothly for you.
Thank you love how easy and convenient it was to get approval. I will be recamending to my friends and family for sure.
Thank you for your feedback, we are happy to hear you had a great experience.
Everything was perfect n my shipment came early I love it exactly like you guys said I salute you all Thanx
Thank you for your feedback, we are happy to hear you had a great experience.
Everything was great but the shipping. Mdg called to verify my order. Once verified she told me the shipping dates of monday or tuesday. I arranged those 2 days off work. O received a call from the delivery people that delivery will be Wednesday or friday. If i cannot find a person to be there for the delivery i may have to cancel my order.
Thank you for your review. A Customer Service ticket ( 2312233) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I recommanded MDG to some of my friends i know 1 allready registered and qualifyed for a credit on mdg
Thank you for your review, we are delighted to hear.
I had a wonderful time placing my orders with them got what I needed an a fast did check out signed my documents an sent my bank statement an away my stuff was sent to me in 7 days
Thank you for your review, we are delighted to hear.
There were way to many steps to the process of ordering and confirming information... seemed to be a hassle at times
Thank you for your review. We ask customers to complete different steps prior to shipping to make sure they understand the process and for security reasons.
At MDG, we take consumer protection seriously and this tool helps eliminate any potential fraud, identity theft or other issues that can arise in the world of online financing.
Hello,
Difficulties with providing a genuine document for address purposes aside, I am very satisfied with the product I received and the safe manner in which it was delivered to me. I'm thinking about maybe buying a cell phone in the same simple manner! Thanks again to all.
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
I bought the bedroom set with alot of storage, it eas a great experience and the assistance was mind blowing they worked with me to finalize all my details alot of back and forth but thats to be expected... they are after ectending credit. Great overall ecperience i woukd advise anyone to use this company
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
Well experienced Nick P and good job. Your patience makes a difference. Thank you for the order i received it today.
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
It takes forever to receive products from these people. I added something to my order a week ago and they still haven't sent it out. Once they do send it out it will take about 9 days to receive. I wont be ordering from them again.
Thank you for your review. A Customer Service ticket (2270495) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Nice to have people with patience and respect.The ordering was very straight forward and loved the emails back and forth
I m very proud of the good service i had.and i had my things very fast. Thanks. I will refered you anytime at people that need thing
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
I was first approved for a credit line on MDG and ordered a asus laptop. When it arrived i was so very happy as i signed for it and began to test it out. Wow! This is awesome. Thanks MDG.
Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. A Customer Service ticket ( 2285289) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352