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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.
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Just to slow. And took forever to get products to me...,... issue was resolved to my liking
Very nice machine my air conditioner, heavy machine but I love it and the people I talk to were real nice
Thank you for your feedback, we are happy to hear you had a great experience.
I give you five stars with does satisfaction after everything that I've discussed and talk with the company and over the phone was great had a real good experience delivery was on time and enjoying the computer the laptop that I ordered both are working fine
Thank you for your feedback, we are happy to hear you had a great experience.
Customer service rep that I had was not very friendly or plight or understanding once I got to the review part it was great
Thank you for your review. A Customer Service ticket (2284468) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
When I ordered my product the MDG website said it was in stock. Upon speaking to the sales person I was told you dont have any and you will get in touch again when you do.
Almost a week later the verification department contatcted me to complete the order.
When I brought up issues regarding my order and shipping to a customer service agent my issues were totally ignored and I was again told to just wait.
Shipping issues - Package arrived in the city Thursday at 3pm. I called the shipping company and was told it did arrive and was handed to a Third party courier in which they would call to setup a drop off time. I was told they cannot give the name or number to the courier...
If my items I agreed to pay for are being handed off to someone else whos not the original shipper then I have every right to know who it is that will be delivering it and contacting me.
I expressed this to the customer sales agent and the disgusting fact it was now going to take 4 business days for my package to travel 19.2 kilometers
When I emailed the MDG customer service agent back regarding her completely dismissing my complaints I was ignored.
Overall I am not happy at all_ I have bought a lot of things through MDG and this very well maybe the last time I do it as this has left a sour taste with me.
Thank you for your review. A Customer Service ticket (2306719) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Great products. I would order from you anytime. They delivered on time and my tv was not damaged or broken. Quality appliances. I would tell anyone to buy from you guys.
Thank you for your feedback, we are happy to hear you had a great experience.
Dont like how i had to keep calling bout my orderand tracking number how i had to be on hold for awhile it took to long to get my tracking number
Hello,
We are sorry to hear this. You can always track your order online. Just go to www.mdg.com and on the top right corner you will see ``track order``, just fill out your order number and date of birth and you will be able to track it.
I was a little reluctant in ordering at first but after i spoke to my account specialist I was at ease. After having to verify my info it was just making the payment then waiting on my stuff to come.
Thank you for your review, we appreciate the feedback.
I love ordering from MDG they always ship my stuff right away I have never had any problems with them the last two or three years I've been dealing with them the only thing they need to work on is getting mattresses and furniture for little people I wanted to order my son's first mattress from you guys but you don't offer single mattresses
Thank you for your review, we appreciate the feedback.
Same... But prices are amaz until you add the extended warranty... if the right deal come along i may order something else... thanks for your time and seveces
Thank you for your review. You have the option to add the extended warranty.
I don't think I'm ever going to get my package it has been in transit sitting in buffalo ny for a week and a half I call MDG customer service they claim they call ups and call me back never get a call back
So far have been great just received my dining room set still waiting for the rest. The credit is good that the only problem is the interest rate is way too hight I hope I can rebuild my credit score
Thank you for your review, we appreciate the feedback. Interest rate is different for every customer depending on their credit assessment.
I'm very disappointed of it not being delivered yet ups says it's in comstems and ther is not much that can be done but mds did give 40.00 credit so let's see how long it takes to get
The delivery was very fast and all my equipment that I ordered was all intact. Very reliable organization.
Thank you for your feedback, we are happy to hear you had a great experience.
Faster than expected. I like MGD helps people who cant afford a lump sum get things that they may need over time.
Thank you for your review, we are delighted to hear.
J ai commande 2 paquets, un par ups et l'autre par sameday ups ne ma pas livre mon paquet par ce qu'il a dit qu'il trouvais pas ou livre il ont pas été assez professionnel pour me telephone pour avoir la direction pour ce rendre chez moi
Pour ce qui est de sameday meme chose il étais supposé me livre mardi la television je leur ai telephone mardi mercredi jeudi et vendredi pour leur dire me telephone ils ne m on pas telephone et il m on dit que je devais allez la cherche moi meme! Je paye pour un service que je reçois pas pas besoin de vous dire que je ne suis aucunement satisfait voila!
Merci pour votre avis.
Un ticket de service client (2294660) a été créé en fonction de vos préoccupations et nous verrons personnellement que vous êtes satisfait.
De plus, vous recevrez un courriel avec les coordonnées et un membre de l'équipe du service à la clientèle de MDG communiquera avec vous. Vous pouvez toujours nous contacter au 1-800-906-0976 poste 344.
Very good experience, I would recommend MDG to anyone wanting to rebuild their credit. I had to deal with customer support on a couple different situations. It was a pleasure dealing with them. They were kind and curtious and very helpful.
Thank you for your feedback, we hope everything continues to run smoothly for you.
Had a issue with my product being delivered and expressed my issue and mdg was right on it! They called me to let me know what happened and then informed me of step to step process of my items being delivered
Thank you for your review. A Customer Service ticket ( 2274327) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. A Customer Service ticket (2298786) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352