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MDGReviews 5,386

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Wonderful
August 22, 2018

I ordered a PS4 for my boyfriend and it was great. Shipping was great and fast. Nice and friendly customer service who is also great and fast at getting your order out

Date of experience: August 20, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Canada
1 review
0 helpful votes
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MDG Services are Indispensible
August 22, 2018

I bought a lemon of a PC for my business and lost $800.00, but M. D. G. Was there to support me with a good payment plan and financing to buy a better PC. So now my home business can operate a little better!

Date of experience: August 20, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Canada
1 review
0 helpful votes
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Delivery
August 22, 2018

Not happy with UPS as they keep changing delivery days I have wasted all day only to be told delivery was changed for another week.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2312386) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Excellent
August 22, 2018

MDG is one of the Best companies to deal with, they have customer service down to an art form and the process is so easy. Love this company and dealing with them. They are my go too everytime.

Date of experience: August 20, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Canada
1 review
0 helpful votes
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I had zero issues with opening my new account, being approved, paying, and receiving my items. Customer service is fantastic!

Date of experience: August 20, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Kentucky
1 review
0 helpful votes
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Ok
August 22, 2018

Service is great. Just a lot of hoops to jump through to get started. But, I guess that's expected. Haven't received my order yet, so I can't say anything about it.

Date of experience: August 20, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

As per the tracking number, both packages were delivered on Wednesday, 08/22/2018 at 12:20.

Minnesota
1 review
0 helpful votes
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Great products
August 22, 2018

Only issue is extremely slow shipping took almost 2 weeks my laptop is still not here yet but is arriving 8/22/18. Service has been great. No issues

Date of experience: August 20, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

The package was shipped on August 15th and it normally takes 4-9 business days by UPS. You can always use the UPS tracking number to check your scheduled delivery date.

Canada
1 review
0 helpful votes
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3
August 22, 2018

To complicated, should have a chat line where you can talk to a Company rep that you can chat with on web page.

Date of experience: August 20, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Unfortunately we do not have live chat anymore but you can always contact our agent at 1-800-906-0976 ext 356 or send an email to support@mdg.com

Canada
1 review
0 helpful votes
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So far so good
May 5, 2021

Well so far so good but didn't like that I had to call n call n call just to complete the order other then that never received the items yet so can't really say much just yet

Date of experience: August 20, 2018
Canada
1 review
0 helpful votes
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Very fast and stright to the point so I could get my computer shipped out ASAP and as stated had my computer in 5 business days

Date of experience: August 19, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Alabama
1 review
0 helpful votes
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Red Carpet Service!
August 22, 2018

JOB... WELL... DONE... MDG! Keep up the GREAT Customer Service. Thank you for the opportunity to be approved with ease.

Date of experience: August 19, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Canada
1 review
0 helpful votes
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Great service!
August 22, 2018

I had a really great expierence with MDG. The only negative is the shipping company they use. Called to find out when my TV would arrive to make sure someone would be at my house for it. The person I spoke with was rude and unable to answer any of my questions. Wouldn't even tell me who was delivering my TV stating it was against company policy. I was very upset and not sure if I will purchase anything else from MDG if they continue to use Sameday for shipping.

Date of experience: August 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Once the tv is shipped, it normally takes 3-5 business days to receive a call from SAMEDAY WORLDWIDE to arrange delivery date.

Canada
1 review
0 helpful votes
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Livraison
August 22, 2018

The sameday guy live my sofa outside on the grass he was along and I am 72years old how do you thing I could bring it in the house I never see that beforein my life what a respect for the coustmer

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2313209) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Mes je suis quand même satisfait de la moitié de livraison que j'ai reçu jusqu'à maintenant si tout fini par me parvenir en bonne état je devrais être satisfait à part pour la lenteur d'expédition merci.

Date of experience: August 19, 2018
Meghana B. MDG Rep
over a year old

Merci pour votre avis.
Un ticket de service client (2293751) a été créé en fonction de vos préoccupations et nous verrons personnellement que vous êtes satisfait.
De plus, vous recevrez un courriel avec les coordonnées et un membre de l'équipe du service à la clientèle de MDG communiquera avec vous. Vous pouvez toujours nous contacter au 1-800-906-0976 poste 344.

Pennsylvania
1 review
0 helpful votes
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Great Place!
August 22, 2018

This company is great I plan on renting from them very often! The people I dealt with was very nice

Date of experience: August 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Canada
1 review
0 helpful votes
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I only received half my order
August 22, 2018

I was told my furniture was being delivered I ordered a bed and a set of couches I was told the delivery date would be on Friday so I threw out my old couches and I only received the bed no couches... Not happy now that we don't have a living room

Date of experience: August 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2286184) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Illinois
1 review
0 helpful votes
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Best financing team around
August 22, 2018

Mdg has been kind and worked with me to get the product that i wanted and the process was great. Very easy to set up and very kind employees. So overall very happy with the service

Date of experience: August 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Canada
1 review
0 helpful votes
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Awesome
August 22, 2018

Great customer service great products
Fast delivery
Would recommend to friends and family
Will definitely be ordering again in the future

Date of experience: August 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Canada
1 review
0 helpful votes
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Mdg is a great place to get the stuff you want on a stricked budjet. They are more than happy to help work out a plan that's afortable for me. Thanks so much mdg im sure ill be shopping with you more.

Date of experience: August 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Canada
1 review
0 helpful votes
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Je conseille a tout le. Monde
August 22, 2018

Je suis stupefaite de la qualite du produits je le recommence a tout le monde facile a monter confortable jadore merci mdg

Date of experience: August 19, 2018
Meghana B. MDG Rep
over a year old

Merci pour votre avis

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE