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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.
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My personal assistant was terrible. Never returned my messages. I had to call at least 3-5 times before I could ever get a response. He went on vacation twice during my order, and never once let me know I wouldn't be able to get in touch with him. In fact, the last time he actually told me to call him on Monday after my first payment had been processed and call him so he could expedite shipment. Guess what? He's on vacation again. Had to get someone else to finish my order. Who promptly did that same day.
I love your products and give me a chance to make credit with you. I can't to enjoy my new furniture and probably order more with you guys while i finished paying my first product.
The sales person was very professional and helpful when placing the order. The person for confirmation of delivery and the payment schedule was not helpful when I wanted to set the date for the payment. He would not listen to what i was requesting a I need the payment to be on the 4th day of each month as that is when my SS is deposited into my account. He would make the payment on the 31st day of each month starting August, which is prior to my deposit.
Thank you for your feedback.
You are set up on a payment plan following your SSA (3rd of each month). However, as the 3rd of September falls on a non business day, the payment will be taken the business day prior as per the company policy.
Even with all my changing orders you made it right n fixed everything I needed fixed even if package was sent. Great job
Thank you for your feedback, we hope everything continues to run smoothly for you.
It can be done with less paperwork. But I am really satisfied with my purchase. Definitely if I need something else I would go with mbg again
Thank you for your feedback, we are happy to hear you had a great experience.
MDG helped me give my kids the laptops they needed for back to school. Thank you so much. Adam my customer service rep took his time explaining and helping me through the process.
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
First item came right on time waiting on the second one they payment arrangements are awesome works right with my paydays a great company
Thank you for your review, we appreciate the feedback.
They always call to correct any anomalies. They follow up to make sure the payment is there on time in order to process the order.
Terrible company, they will lie to you and tell you one thing then the next day they need another personal document,
I gave them my banking information, my car insurance, my drivers license,
I drew the line when they asked me for my SIN card.
This was after I had placed the "down payment"
No thank you con artist. Con me into the down payment and then say they won't ship without my SIN card. That made me angry so I said cancel the order and delete me account. Went straight to the bank and placed a stop payment order on this company MDG. I recommend to just save a couple pay checks and buy your computer from Best Buy.
Did I mention my agent was manipulating liar?
Thank you for your review. A Customer Service ticket (2340725) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I was very happy with the length it took to receive my order. It was for a birthday gift and it came well before I expected.
Thank you for your feedback, we are happy to hear you had a great experience.
I received my order yesterday the computer I ordered was not what it was advertised to be,
The Samsung home theater system only had two channels that function for the speakers
Hank you for your review. A Customer Service ticket (2259173) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Im very satisfied about my purchase and its good quality product.
Just a little bit complicated for the shipping.
Thank you
Thank you for your feedback, we are happy to hear you had a great experience.
Les gens sont sérieux et respectueux. J'ai reçu mon article avant la date prévue. Toujours apprécier. Merci à vous :)
Merci pour votre avis
That Sergio went above and beyond and was very helpful! I would recommend him to anyone! Very helpful
Initially I was a bit put off by the rep's shortness however, after a couple of conversations he was extremely helpful and personable. He walked me through the process and was amazingly patient with me while I was having a difficult time organizing my info.
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
You were weary goof to me you help me and help me out and got me what I wanted it was very nice to get it I should get it soon and try it I no I will like it
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
I had quick delivery even though there was some order confusion in the beginning.so far so good. The item arrived in perfect working order
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
I enjoyed shopping and the service from my customer service representative was excellent. I put my order in and he went over it and I got my item in a weeks time. I am very satisfied with the service and with my MDG Family.
Thank you for your review, we appreciate the feedback.
I was not told at any time that I would receive my furniture in pieces and boxed on top of a pallet from a delivery company that would not bring the heavy furniture in. The furniture had to sit in my car port until I was off work and could get home to move it into my home by myself. It was extremely heavy. I am not impressed by the delivery service or the fact that I was not told that I would have to assemble the furniture and bring it into my house by myself. I also have to dispose of a pallet as well.
Thank you for your review. A Customer Service ticket (2299063) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I am not happy at this point until the issue is resolved I will loved to have my TV and I still getting charged and no one is helping me with this matter I file police report and everything
Thank you for your review. A Customer Service ticket (2308104) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, we hope everything continues to run smoothly for you.