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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.
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Second purchase for me. Bit more of a run around than a few years ago. But on the whole, a satisfying experience. Had a problem with a dead keyboard shortly after receiving the computer. This was quickly resolved with 1 phone call. Good work folks.
Everything was great from start to finish all the calls were much appreciated always a bit helped knowing what where I was during every step in the process. Everything was as advertised
Thank you for your review, we are delighted to hear.
One of the quickest shipping sites I've ever experienced. The time I was on the phone was short. One thing I'd like to see is a points program. Thanks
Thank you for your feedback, we hope everything continues to run smoothly for you.
Customer service not very good very slow at delivery times and I was told would have more credit available after i finalized order and that never happened
Thank you for your review. A Customer Service ticket (2287404) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I received my TV and everything looks awesome, no problems at all, the only thing is the delivery time was not as expected. It didn't get here when it was supposed to, had to wait extra days, but it came finally.
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
They told me delivery will be around 25 August. I have been waiting then I called my self to know if there is a tracking # guess what my package never been ordered or verify and shipping delivery date between the 31st and 7 September. One full month
Thank you for your review. A Customer Service ticket ( 2300470) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Fast & Easy.
Shipment process was gret and arrived very quickly with no issues.
Customer service replied to my emails quicjly and only one phone call
Thank you for your feedback, we hope everything continues to run smoothly for you.
I bought a 55" TV customer service was excellent from day 1 until they deliver the tv. I highly recommend MDG to anyone great company
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
I was very satisfied with the service and they made me feel like a very important customer. Thank you MDG.
Thank you for your review, we appreciate the feedback.
Overall pleasant expirience with this company, patient customer service, and very fast delivery. :) i would definitley recommend
Thank you for your feedback, we are happy to hear you had a great experience.
The process wasn't explained to me at all. I had no idea my first payment was a down payment' (which is fine, I just didn't know what it was for) The website didn't work to upload required documents. The delivery was left at my door even though it was supposed to require a signature. Things worked out okay, but a little more clarity would have made my $700 purchase a little more comfortable.
Thank you for your review. A Customer Service ticket (2318617) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Processing is easy, no credit check is a plus! Also the monthly payment is very affordable. Customer service is beyond great! I'll highly recommend MDG to my family and friends.
Good product, great prices, fast delivery. Wish the product was assembled but not a big deal once you see the end results.
Thank you for your review, we are delighted to hear.
I was contacted by shipping to arrange a delivery time. I called back and arranged for between 10 am and 3 pm the next day. The next day when my item did not arrive I called back and was told that no delivery had been booked (even though I had personally booked it). I was told that they would deliver it the next day. I explained that I was at hospital for the whole of that day and would not be back until 5 pm. I was then told that they would guarantee that it would be delivered at 5 pm... The next day it was delivered at 10 am while I was at the hospital leaving my 5 ft tall son to take delivery of a box of furniture bigger than he is... The delivery driver left the item outside my house and refused to help my son..
Thank you for your review. A Customer Service ticket (2299259) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
We needed a new bed in the worst way, applying for credit with MDG was very easy and fast. After two weeks, we are now sleeping in our new bed-and couldn't be happier! I'm sure we will do more business with MDG in the future!
Thank you for your feedback, we hope everything continues to run smoothly for you.
Good products for people on a budget for low cost payments over a long span. Good for people who cant get products up front.
Thank you for your review, we are delighted to hear.
A big ordeal to go through to buy anything. Just got the computer, but even with DSL high speed internet, very slow and won't load any apps hardly at all, apps it does have cost if you keep after 30 days, it can't even load it's own virus protection I had to load Firefox to get anything to work Windows 10 is no good going to ask for a return label, it does have nice big screen and was easy to set up, all in one takes no space. I'll try few more days but my Lenovo small laptop is faster and works better.
YOU ASK ME TO WAIT BECAUSE UPS LOST MY XBOX! Worst company ever i have to cancel to my bank pre authorized payment from you because Luke tell me you want the money when i receive NOTHING!
Thank you for your review. A Customer Service ticket ( 2298429) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
The service is amazing i got my laptop and love it. But the process in getting it is insanly long. Took about 2 weeks and 20 phone calls to verify a ton of information.
Thank you for your review, we appreciate the feedback.
We ask customers to go through different steps to ensure security. For any questions or concerns, you can always contact our customer service team at 1-800-906-0976 ext 352.
I am happy with the service I recieved but not happy how you guys handle logistic and delivery, mdg expects a client to stay home by giving them an 8 hour window and in the 8 hour window they can show up any time they like it has to be Mon to fri and it has to be between the hours of 9-5. Most of us work this time it's impossible to take out time for delivery also I received my tv damaged now I have to take another day out which I have no idea how I will wait another 15+ days and then i have to take another day out in the weekday to get a tv delivered at my place this delivery experience is a pain.
Everything else was good it's the delivery / logistics you guys have to fix
Thank you for your review. A Customer Service ticket (2314317) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, we are happy to hear you had a great experience.