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MDGReviews 5,387

3.7

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MDG Reviews Summary

MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Plus que satisfaite
September 19, 2018

Super service livraison ultra rapide item de qualité et bon taux d intérêt je recommande a tous d'essayer au moin une fois

Date of experience: September 17, 2018
Meghana B. MDG Rep
over a year old

Merci pour votre avis Pamela.

Canada
1 review
0 helpful votes
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Impressionnant!
September 19, 2018

Je voulais rebâtir mon crédit et MDG m'a donné cette chance. Je suis très satisfait du service et a la vitesse que tout ces déroulé. :)

Date of experience: September 17, 2018
Meghana B. MDG Rep
over a year old

Merci Eric.

New York
1 review
0 helpful votes
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Excellent service
September 18, 2018

The customer service was awesome. And they treat you with respect and appreciate you as a customer which is the most important one this days

Date of experience: September 17, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Canada
1 review
0 helpful votes
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Missing pieces
September 18, 2018

I have got my battery charger. But missing the other cord to my computer.
For some reason I thought it would be very fast. But not that fast at all

Date of experience: September 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2349972) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Knowledge of product
September 18, 2018

I was very excited to get the product I first ordered, but after going through the whole process I was then told the product was out of stock and then had to get the other product which was 100.00 more then I wanted to pay, also when I received the product it was all in French and I had no idea how to set it up so I had to pay a computer tech 20.00 to reset the computer back to English.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2348040) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Follow through
September 18, 2018

Overall my experience has been a positive one but with my most recent order, which I did online, was delayed due to a "system error". I called the 1st time to see why I hadn't received a confirmation email and the CSR said to call back bc they didn't know. I called back and eventually I received the confirmation email. The last person I spoke with did her job in one call and without excuse told me about the error. I appreciated that very much. I was in no hurry but was left wondering what was happening for almost 2 weeks. Besides that, I very much enjoy doing business with MDG and appreciate the service.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2347109) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Le contrat ne stipule pas combien de paiements au total je dois effectuer et ni le prix total que je paierai.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 16, 2018
Meghana B. MDG Rep
over a year old

Bonjour,

Le contract n'indique pas la date finale car nous offrons des contrats ouverts. Donc cela veut dire que vous pouvez augmenter vos paiements, faire des paiements additionnels ou paye le compte en totale sans pénalité.

Washington
1 review
0 helpful votes
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I love MDG
May 5, 2021

Merchandise comes on time an they have good service. MDG was the one to give me credict. Custermer service it also great.
Thank you.

Date of experience: September 16, 2018
Florida
1 review
0 helpful votes
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Good deal
May 5, 2021

Very satisfied with my purchases, will be sure to recommend this site to a friend. Shipment was a little lat but still got here safe and Undamaged

Date of experience: September 16, 2018
Canada
1 review
0 helpful votes
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Easy to use as returning customer
September 18, 2018

Super easy to use as returning customer, just a few clicks and done! Will use again for sure! Shipping was a but longer that i expected

Date of experience: September 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Canada
1 review
0 helpful votes
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It was very good and very organice
September 18, 2018

I am very glad I found MDG, it was a great experience for me, if you are looking for a good chance to buy something good try MDG

Date of experience: September 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Texas
1 review
0 helpful votes
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Great Prices!
September 18, 2018

Great prices and good people! Will order more items and tell all about MDG!
Low prices and MDG will work with you on payments your way.

Date of experience: September 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Arizona
1 review
1 helpful vote
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Consistent, honest and reliable
September 18, 2018

It took four months for my account to be taken care of. It could have been quicker the delay was on my end. MDG called me every week to follow up with me. They never gave up. Eventually my account was set up and my order shipped. No other company would do that. It goes to show MDG is 100 percent about customer satisfaction.

Date of experience: September 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we are delighted to hear.

Canada
1 review
0 helpful votes
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Very satisfied
September 18, 2018

Since the day I started dealing with your company I haven't stop. That shows how greatly appreciated I'm with your products & service. Thank you

Date of experience: September 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we are delighted to hear.

Canada
1 review
0 helpful votes
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Unorganized
September 18, 2018

From the start it's been unorganized. From having to double confirm my bank account to not being told my stuffwould be deliverd from two different company's to crappy customer care. When I called to ask where my t. V was. It could of been worse I suppose

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2353767) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Illinois
1 review
0 helpful votes
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Wait Time
September 18, 2018

Purchased an LG 65 inch 4 K TV and right out of the box it had a flaw or
Manufacture defect. It was not put together correctly. At the top of the screen the led lights were showing on the outside of the screen. The wait time for both receiving the tv and shipping it back was ridiculous to say the least. Though the monthly payments are reasonable the rest of it is somewhat disappointing.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2328129) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Indiana
1 review
0 helpful votes
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I love MDG
September 18, 2018

They are so nice and helpful, anytime and does not matter who. Great customer service, They send me emails and alerts when my payments are due or if I have money/credits for more merchandise

Date of experience: September 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

Canada
1 review
0 helpful votes
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This stupid computer wont turn on and im getting right pissed off, its just a piece of $#*!, i never should have got it, not satisfied with it all, definitely not happy with this purchase

Date of experience: September 16, 2018
Utah
1 review
0 helpful votes
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Is good
September 18, 2018

Is nice attention, I like page sería bueno si tuvieran más atención en español ayudaría mucho más a la comunidad latina

Date of experience: September 16, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

New Jersey
1 review
0 helpful votes
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Great service
September 18, 2018

Everything was quick and professional. The shipment arrived on time and was exact what I ordered. Customer service was outstanding!

Date of experience: September 16, 2018
Meghana B. MDG Rep
over a year old

Thank you very much for your review. We work really hard to offer the best services in the best possible environment.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE