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MDGReviews 5,387

3.7

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MDG Reviews Summary

MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Satisfied
September 21, 2018

The only negative I would say is that the shipping seemed to be very slow. Other than that I have been satisfied to this point.

Date of experience: September 20, 2018
Meghana B. MDG Rep
over a year old

Thanks for the review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Shipping time frame is normally determined by the carrier.

California
1 review
0 helpful votes
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Mdg has treaten me well.
September 21, 2018

The only thing I was sad about was when I ordered the combo of tv and xbox they where shipped separately in which I did receive them at the same time.

Date of experience: September 20, 2018
Meghana B. MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

California
1 review
0 helpful votes
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Good Service
September 21, 2018

At first it seem too good to be true, but everything went well. Payments are affordable, I received my package in good condition, and the customer service was good.

Date of experience: September 19, 2018
Meghana B. MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Georgia
1 review
0 helpful votes
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Great merchandise love it
September 21, 2018

They gave me great quality merchandise. They are a great company. Gave me a chance with credit when no one else would and treated me like a person and not a credit score.

Date of experience: September 19, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Canada
1 review
0 helpful votes
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Great service
September 21, 2018

Like it all. My computers are great. Livraison rapide et le service as été impeccable. J'ai aimer beaucoup votre site internet merci et j'ai bien l'intention de faire encore affaire avec votre compagnie.

Date of experience: September 19, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Louisiana
1 review
0 helpful votes
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Im very impressed on how my purchases have been handled. Thank you MDG for a great buying experience with not to much sales pressure.

Date of experience: September 19, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Canada
1 review
0 helpful votes
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Ken
September 21, 2018

Mdg good shiper you used was not very good did not deliver called and I missed call. Called no answer then they said it was at whare house and would stay there so I picked it up my self

Date of experience: September 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Canada
1 review
0 helpful votes
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Excellent
September 21, 2018

My experience with MDG was fantastic. The initial process was quick and efficient. The xbox one I ordered arrives exactly when they said it would, and is working perfectly. I will be back for another purchase. Absolutely zero issues. Thanks ppl.

Date of experience: September 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Illinois
1 review
0 helpful votes
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My first order from MDG
September 21, 2018

It was a little back and forth at first but I received my product in the mail, brand new, in perfect condition and my children are loving it. Thank you MDG and my account manager she helped out a lot too during the process

Date of experience: September 19, 2018
Meghana B. MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Colorado
1 review
0 helpful votes
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Happy
September 21, 2018

Really like it and thank you for items furniture is comfortable and easy to clean
Laptop is great easy-to-use love the quality and design of both items

Date of experience: September 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Texas
1 review
0 helpful votes
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Nintendo switch
September 21, 2018

I order a switch through mdg and couldnt be happier not only am I getting a killer deal it's also not breaking the bank thank you guys

Date of experience: September 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Canada
1 review
0 helpful votes
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Five stars
September 21, 2018

Thank u for a good customer service. Friendly and acommodating. You did a great job guys! I am very much satisfied!

Date of experience: September 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Pennsylvania
1 review
0 helpful votes
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Great company
September 21, 2018

Fast service no problems fast delievary no hassles friendly people answers all your questions fully satisfied with product lots to decide from no continious bothersome sales people

Date of experience: September 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review, we are delighted to hear.

Canada
1 review
0 helpful votes
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Defective product
September 21, 2018

Called yester day was asked to send pictures after sending them i was told the agent would call me back with no answer i called twice with the answer he is on break or he will call you back tomorrow...

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

As per the notes on your file, the agent tried to contact you the next date but he was unable to speak to you.

Pennsylvania
1 review
0 helpful votes
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Concerned about the delivery
September 21, 2018

Didn't think it would take this long there also was a mix up with my order, it as aid by ups that there were two items that were delivered it was but neither was my computer which is what I'm going to need for school

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2316745) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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All questions were answered right away. After confirmation all items were delivered in 3 bussiness days.

Date of experience: September 19, 2018
Canada
1 review
0 helpful votes
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Very satisfied
September 21, 2018

Definitely recommend MDG to others. They were fast, very friendly and professional. The payment plan is very reasonable and you can pay extra to pay it off quickly. There imterest rate isn't extremr either. I

Date of experience: September 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

Canada
1 review
0 helpful votes
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Very much satisfied
Iam very pleased and satisfied on how fast it was delivered and very much appreciated on my delivery

Date of experience: September 19, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

Canada
1 review
0 helpful votes
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Service
September 21, 2018

Le service de livraison tres tres tres décu plus de deux semaines t'attente pour ma commande service a la clientele aussi jamais de réponse ben décu

Date of experience: September 19, 2018
Meghana B. MDG Rep
over a year old

Merci pour votre avis.
Un ticket de service client (2324060) a été créé en fonction de vos préoccupations et nous verrons personnellement que vous êtes satisfait.
De plus, vous recevrez un courriel avec les coordonnées et un membre de l'équipe du service à la clientèle de MDG communiquera avec vous. Vous pouvez toujours nous contacter au 1-800-906-0976 poste 344.

Canada
1 review
0 helpful votes
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Absolutely awesome
September 21, 2018

The service was great awesome the lady on the phone she knew I was hearing impaired with an implant she was very helpful very understanding very friendly and warm she was awesome thank you very much unfortunately I forgot her name

Date of experience: September 19, 2018
Meghana B. MDG Rep
over a year old

Thank you very much for your review. We work really hard to offer the best services in the best possible environment.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE