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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.
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Customer service just not great. If my shopping with your company was based on customer service, we would not be dealing with eachother
Ans for the transporter its preddy bad. I have to lose on day from work to wait for m'y order, and no, I no body told me about de delivery
Thank you for your review. A Customer Service ticket ( 2359747) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I purchased the nintendo switch for the entire family to use... unfortunately... it hasn't been a family deal- mainly just Wesley playing it all the time by himself. I'm glad he enjoys it and we'll probably try it out as a family around Thanksgiving. Other than that- shipping was prompt as well as the condition of the packaging and equipment being excellent! Kudos to you all. I was a little unsure of the payment plan, having to sign more than one payment agreement with different amounts; however the website doesn't explain a down-payment in the initial agreement. You guys should fix that before you go asking for peoples checking account numbers and changing the price- other than that... awesome!
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
The website prices do not include shipping and taxes. Shipping charges is based on customer's location and the weight of the packages that's why we cannot include this information.
They always treat me with kindness and respect. The product has always been good, the prices are competitive and they deliver in fast service time. What possibly more could you ask for.
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
Need more selection of sizes between 32 inch and 50 inch. Also Dyson vaccums that aren't handhelds would be nice.
Hello,
We have tvs from 32" to 75".
We might receive them in the future, I would advise you to check the website for latest arrivals.
The best online electronics loan ive done.
Ive been an mdg member since 2010. And this is my 3rd electronics or 2nd laptop. Time for laptop ugrade!
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
I will Côme bâcle later i Wadjda happy for everything i will nerf to but later mort merchandide thanks
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
You can get what you need for your home with out breaking your bank and I absolutely recommend MDG Finance their awesome
Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
The CSR was very helpful and getting me what I wanted and when it was best for me to proceed with ordering.
Thank you for your feedback, we are happy to hear you had a great experience.
Thank you, and love it stuff. Great deal make a payment and communicate and great shopper and next time I will buy another item ok...
Thank you for your feedback, we are happy to hear you had a great experience.
The payments are affordable even though the interest rate is high, but if you are looking to establish credit or rebuild it, this is great. Did have to go through a lot of time consuming and multiple phone calls for verification but worth it in the end. You also have to have 2 verifiable phone numbers though which could be a problem for some.
Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Fast and easy. They have what I wanted and an easy process to go through. Low weekly payments and no hassle
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
So, Mdg notice of shipping said the my couch and loveseat and mattress would be here by Friday September 14 end of Day. The mattress came on Thursday morning by a super polite and helpful UPS driver. The mattress was AMAZING. Because of that positive experience I feel obligated to give you a 2 instead of a 0.
The couch and loveseat are being shipped by SameDay delivery, well their website cashes 9 out of 10 times you check it. When I finally got it to work the delivery time changed from Friday to Monday end of day. Monday was yesterday... no couch or loveseat. Called and Emailed SameDay this morning to ask when should I expect them. Response was "it will come when it comes", when probing to find out where it was the response was "somewhere between Oakville and Vancouver". That over 4500km I think they could be a tad more specific. When probing if I should expect today the response was "probably not". I was expecting this in Friday... so I got rid of my old stuff. I just want it here so I have a place to sit.
I know this review is rated low and it really isn't MDG's fault but crappy shippers doesn't reflect well on a company
Thank you for your review. A Customer Service ticket (2341716) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
The Customer Service Experience needs improvement, had to call several times to get issue corrected in regards to Shipping Address.
We havent recieved our order yet and our tracking info hasn't been updated. It says expected delivery date is today after being out of stock for a while. We put our order in about a month ago now
Thank you for your review. A Customer Service ticket (2294096) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Great Company to deal with. Superb Assistance by Staff! Item came in a timely manner! Happy Client here. :)
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Everything is great and very satisfied except delivery time wish it was faster and customer service was great also keep up the good work
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Awesome service. Better than the first 2 times ordering. Super fast! I've purchased 4 items, while the first 2 orders took a bit longer these last 2 were processed shipped and recieved in 5 days flat! Definitely recommend
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
Efficient in delivery of goods. Easy to get items you want no extra paper works once your good customer.
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
I cant seem to track my order. Other than thst ive used this service before snd love it. Cant wait to s
Recieve my new product
Thank you very much for your review.
The tracking information has been emailed to you.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. A Customer Service ticket ( 2298480) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352