business logo of MDG

MDGReviews 5,387

3.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate MDG?
grey star
grey star
grey star
grey star
grey star

MDG Reviews Summary

MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Carrie S.
Unfollow Carrie S.
Share Review
Report Review

Laptop
April 9, 2019

Came before expected. Well worth the money. Will buy more stuff from them. Very pleaent to talk to. It was easy to get finance, easy payments.

Date of experience: April 5, 2019
Ivana V. — MDG Rep
over a year old

Thank you! We work hard to meet expectations like yours. We're here for you anytime!

Canada
1 review
1 helpful vote
Follow Matthew H.
Unfollow Matthew H.
Share Review
Report Review

Quick service, good price
April 9, 2019

MDG got me the product I needed and quickly. It's much appreciated. Especially since my hobby is gaming and my old tv literally blew up, I only had to wait a couple of days to jump back into the action. Quick and painless.

Date of experience: April 5, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Pennsylvania
1 review
0 helpful votes
Follow Michael Y.
Unfollow Michael Y.
Share Review
Report Review

ASUS Laptop
April 9, 2019

I only have issue that they charged me $49 for shipping on the Anti-Virus software when it came the same time and was a card with a PIN number. The shipping was more than the $34 cost of McAfee I could have purchased on Ebay.

Date of experience: April 5, 2019
Ivana V. — MDG Rep
over a year old

Hello Michael,
Thank you for your feedback!
You can check all the prices on our website, and MDG follows pricing set out by manufacturers as well as the market price of our competitors to ensure we stay competitive in the markets, and we also offer price matching so long as the product matches ours!

Canada
1 review
1 helpful vote
Follow Louise G.
Unfollow Louise G.
Share Review
Report Review

Still waiting on a delivery
April 9, 2019

I still have not heard about living room furniture, I received the mattress and pillows, on separate deliveries. But still have not heard whats going on with the living room furniture.

Date of experience: April 5, 2019
Ivana V. — MDG Rep
over a year old

Hello Louise,
Thank you for your review. An inquiry has been sent to the appropriate department based on your concerns.
Additionally, you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. If you have any questions or concerns, please contact us at 1-800906-0976 x 352.

Pennsylvania
2 reviews
1 helpful vote
Follow Kendell E.
Unfollow Kendell E.
Share Review
Report Review

I'm happy!
April 9, 2019

I joined MDG, I found this great bundle, submitted my order. About a week later it arrived at my house, first the Xbox 1 S 1TB 2 controllers, 2 games, everything worked perfect. I even got a 1 month free subscription to EA Access, and to 14 day free trail Xbox Gold membership cards. I'm expecting my Samsung 58" 4K LED TV this Saturday between 9 A.M. and 2 P.M. I'm very happy with my experience so far and I would recommend MDG to my friends and family.

Date of experience: April 5, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Ohio
1 review
1 helpful vote
Follow Renee L.
Unfollow Renee L.
Share Review
Report Review

Had my heart set on a 4 k Blu Ray player, but you didn't have it that is why I am rating 4 stars. But you made it right by offering me a refund or something else

Date of experience: April 5, 2019
Ivana V. — MDG Rep
over a year old

Hello,
Unfortunately, they went out of stock. But please keep checking, we're always looking to add new items and update our inventory! Maybe Bly Ray can be your next purchase!

Canada
1 review
1 helpful vote
Follow Sheana J.
Unfollow Sheana J.
Share Review
Report Review

Got the PS4 it arrived on time and my son is very happy. The system came with two games, easy to set up and I really can't think of anything else. It's a PS4 what else can I say

Date of experience: April 5, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you. Enjoy!

Canada
1 review
0 helpful votes
Follow Nicole D.
Unfollow Nicole D.
Share Review
Report Review

Shipping
April 9, 2019

Order was in moncton April 2 and it takes 24 hours business day to get to saint john and have yet to hear from them sameday courier...

Date of experience: April 5, 2019
Ivana V. — MDG Rep
over a year old

Hello,
After 1st payment is received and verification process are completed it takes 7-10 business days to receive the order and MDG offers two types of deliveries. Check out our website, our Shipping Page will have all the details! https://secure.mdg.ca/content/?type=shipping&. Also, It takes 24-48 hours to collect the item and update the tracking number.
Enjoy your order and let us know what we can do for you in the future!

Kentucky
1 review
1 helpful vote
Follow Shanne L.
Unfollow Shanne L.
Share Review
Report Review

Great company
April 9, 2019

They are the only company I feel isn't trying to rip people off with over priced items that would cost at times double at those rent to own places. Also, flexible low payments unlike those other places. It has been nothing but amazing with MDG.

Date of experience: April 5, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for taking the time to leave the comment. MDG follows pricing set out by manufacturers as well as the market price of our competitors to ensure we stay competitive in the markets, and we also offer price matching so long as the product matches ours! Please let us know what we can do for you in the future.

Ohio
1 review
0 helpful votes
Follow Bethany R.
Unfollow Bethany R.
Share Review
Report Review

A good experience
April 9, 2019

The order and delivery where put in and set up fine it doesn't come in until Monday. So if anything I'll update my review when I receive my order

Date of experience: April 5, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.
The order has been invoiced and you should receive it as confirmed.

California
1 review
2 helpful votes
Follow Sharon R.
Unfollow Sharon R.
Share Review
Report Review

Poor customer service
April 9, 2019

I did not appreciate the negative attitude of the customer service rep. She lacked customer etiquette.

Date of experience: April 5, 2019
Ivana V. — MDG Rep
over a year old

Hello Sharon,
We're sorry to hear you had a negative experience with the customer service rep. Our agents are all working hard to meet our customer's expectation and be sure that we will follow up on your case. Please let us know if there is anything else that we can help you with!

Florida
1 review
2 helpful votes
Follow John W.
Unfollow John W.
Share Review
Report Review

Very helpful... very easy... Good prices. It's a 100% problem free way to get what we need and pay off over time with very manageable payments...

Date of experience: April 5, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback! Our affordable payment plans work for every budget and our goal is to provide a frictionless and enjoyable shopping experience!

Canada
1 review
1 helpful vote
Follow Sheri Q.
Unfollow Sheri Q.
Share Review
Report Review

New to MDG
April 5, 2019

It was a fast transaction but upon receiving the order when I tried the blender I noticed the silver release button to raise the blender was cracked.

Date of experience: April 4, 2019
Ivana V. — MDG Rep
over a year old

Thank you for the feedback!
All of our items come brand new in the manufacturers packaging. They are not used, or pre-opened, they come from the manufacturer to us, to you. So if you received a damaged product please contact our customer service department at 1-800-906-0976 ext 352.

Georgia
1 review
1 helpful vote
Follow Chemika N.
Unfollow Chemika N.
Share Review
Report Review

Everything overall
April 5, 2019

Everything was very easy, well advertised, and very reasonable in pricing. I would recommend this site to everyone I know.

Date of experience: April 4, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Canada
1 review
1 helpful vote
Follow Barbara E.
Unfollow Barbara E.
Share Review
Report Review

3 piece living room set
April 4, 2019

Beautiful furniture customer service was so helpful will be dealing with them again did not have any issues with MDG

Date of experience: April 4, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Canada
1 review
0 helpful votes
Follow Randy Q.
Unfollow Randy Q.
Share Review
Report Review

Perfected
April 4, 2019

I Do like the items I purchased from MDG. If I could do it again I would. So give me a little more credit to buy a TV LOL. But overall am satisfied with this.

Date of experience: April 4, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.
Your order has been invoiced a few days ago so you have to wait 6 months to proceed with a new order.
But if you pay the payments regularly and on time you can be eligible for a credit increase!

Florida
1 review
1 helpful vote
Follow David R.
Unfollow David R.
Share Review
Report Review

Super
April 4, 2019

Thanks enjoy the tv n phone
Wish I'd had more credit
The phone calls. You people are so nice guess gotta wait for my bedroom set

Date of experience: April 4, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience.

Texas
1 review
0 helpful votes
Follow Barry Y.
Unfollow Barry Y.
Share Review
Report Review

Great experience
April 4, 2019

I would recommended to family and friends. Great customer service. They make sure that product is correct product you order.

Date of experience: April 4, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Canada
1 review
0 helpful votes
Follow Ross Z.
Unfollow Ross Z.
Share Review
Report Review

Quick and easy finance options. Overall a great site for new products when you cant afford to buy new things out right. Fast and easy. 5 stars.

Date of experience: April 4, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

California
1 review
0 helpful votes
Follow Wanda L.
Unfollow Wanda L.
Share Review
Report Review

I've just research MDG as a new customer and thought I would share that according to BBB they have record of only 2 unresolved business complaints - and an A- business rating on a scale of A+ (highest a business can receive) to F (lowest rating for a business).

Date of experience: March 22, 2019
Ivana V. — MDG Rep
over a year old

Hey Wanda,
You're right! We are holding an A rating with BBB and we’re very proud of it!

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE