MaxSoldReviews 984

I was attracted to MaxSold, by reading from their website, the amount of the bids they were able to get, when selling common household items from other estates, which is what we mostly had for sale here in California. We had pots, pans, baking dishes, art supplies, a massive curio cabinet, hundreds of books, hundreds of classical music cds, wine glasses, a captain's chair, etc.

Was thinking about SELLER MANAGED, but instead chose for MaxSold to do everything from start to finish, with Mark, Danesha and Di coming in, and organizing everything into Lots, photographing, putting the descriptions on line, and was in charge of the pick-up day.

VERY STRONGLY RECOMMEND that you have MaxSold do everything for you, because they know how to put the lots together so you will get bids, and do the photography and descriptions perfectly.

If you are thinking of doing it yourself, look up some existing MaxSold auctions and compare the quality of the MaxSold managed ones vs the Seller Managed? We sold items at MaxSold, with their professional help, that we could not GIVE AWAY on Craig'sList, which was very, very impressive.

On the other end of the scale, Mark from MaxSold recognized value in items we were not aware, so highlighted that in the description. So, do not take any chances by going SELLER MANAGED--and pay for the pros do it for you--and while all of the work is being done for you, then you can relax and sip some pina coladas in the shade?

Positives first
MaxSold was communicative. Staff were professional and courteous at all times. I felt safe during Covid. We sold all but 19 lots and achieved the good "clear out" that we hoped for.

Concerns
The lots were random. Bins full of power tools with no clear idea of what was in them in the photos. $500 worth of craft supplies in one lot. (Got $16.00). $700 fee and commissions meant that we only received $450 when everything was settled.

Conclusion
If you want to make a little bit of money while getting rid of a LOT of stuff in a short period of time, USE THEM
If time is not of the essence and you want a discerning approach to the your items that will ensure a higher return DON'T USE THEM.

For years now, but especially through the COVID-19 pandemic and all the lockdowns with other stores being closed, MAXSOLD has been an amazing way to be able to find great items locally at great prices.

I would have given Maxsold 5 stars except for the fact that after 4 emails and 3 phone calls, I finally received a response 1 week later to my inquiry about items that were cataloged but did not make it into the sale. Also, it would be helpful if your people would let the seller know when they are cataloging lots why an item might be removed from the auction. This would give the seller an opportunity to change an item so that it is acceptable. All in all, I would use Maxsold again.

Won my first auction with Maxsold the other day and it was such an exciting yet simple experience. Pick up was quick and easy. Not being able to shop at thrift stores due to lockdowns had me down but finding Maxsold I can now get back to finding unique treasures to bring new life to.

We were faced with emptying our Mom's 5 bedroom house in a hurry. MaxSold was able to come out quickly to evaluate and catalog the items. Our sale was a 100% sold. No dreaded garage sales or trips to the consignment or donation centers. It was super easy and we made money for Mom! I will recommend them to anyone who is downsizing!

COVID-19 has created financial issues all around and when moving and relocating I discovered that I could purchase high-quality items from those that were really locating and selling their items. This auction site is fair and very easy to navigate and after less than spending $800 I have a full house completely furnished.

There are so many fantastic items that are being sold. This is a suggestion for the sellers: I realize that you want to make this as simple as possible, and having people come pick up items is convenient, but if you were able to ship some of smaller items, like rings or sports cards or lighter metal objects, you would probably get a lot more money. Small items don't cost a lot to send, charge a basic fee of for example $15 shipping and handling, I'd be willing to pay. If you take the time to make arrangements for online sale, please consider offering this option for those smaller items. Or, give a contact email if you are willing to give a shipping option. Covid complicates everything and if you make it as simple as possible for people to buy, pay, and receive items, people like me would buy a lot more. I'm in BC btw so this is how far your audience is reaching.

I won an item and was charged at once. After that they have changed the pick-up location to 25 miles away. Maxsold.com sent me 2 emails reminding about pick-up and my responsibility for abandoning the lot. When I arrived to the pick-up location along with a hired truck I learned from Maxsold.com' subcontractors that my item is MIA and its owner decided to keep it. I wasted the day and $40 for a truck deposit. Maxsold.com has not refunded nor notified me until I contacted them. It took almost a week to reply: they offered me a refund and a worthless $20 gift card. They clearly do not respect own customers: 3 days between the auction's end and pick-up no one even raise a finger to warn me.

The Maxsold team was great. They did such a good job cataloging everything. I would highly recommend this company to help with any estate sale, downsizing or moving. Everything we had listed, sold. It weas truly a terriffic experience.

Our crew was amazing. They were friendly, helpful and did a wonderful job with cataloging and pickup. Kevin, Jill, Elizabeth, Wendy and Ron were great! Thanks again for a super experience. Jean and Mike

I have used maxsold for buying and selling items. Always get good deals as a buyer. As a seller we are enjoying the sold rate over 90% gone in 1 pickup day. Will use them again. Do it youself on the app its easy.

Had to wait 1/2 hour past specified time to get in. My lot was missing and they said they were watching the whole time "it only takes a second". Over 30! 0ieces of glass and pottery? I don't think so. People were wandering around unsupervised. If you can't guarantee my lot will be there not interested in bidding. Completely unprofessional

I needed to get rid of 40+ years worth of household items and tools. As a first-time seller, managing my own sale, I found this to be a great experience! I was happy with the money I made, and all but one item sold. The buyers at pickup were all pleasant and Covid-compliant. Online help was mostly good. Email response was pretty quick and everyone I spoke with was friendly. Sometimes I got conflicting information. I suggest trying to contact the same person if possible. Andrea and especially James were willing to go above and beyond to help me have a good experience. I would recommend this company to quickly help you move your items along to someone else who will be happy to have them!

Excellent concept, ease of use. Attending over 20 of these auctions/events, I have encountered the very same rude employee over and over. Despite complaining to Maxsold, the same employee remains, continuing her rude and unprofessional behavior. Other buyers have complained as well, to no avail. The most recent auction showcased her working the auction with her significant other, making unprofessional comments about the military and police, and asking if they could 'have things' - hinting that if they are not allowed to 'have things' that my account would be banned. I am now banned, was given no explanation from Maxsold, and those two Max employees are not, to my knowledge, held accountable.

I have used Maxsold when we downsized our home and since then have become a buyer as well. I have always found their staff to be great.

I have purchased from several MaxSold auctions and for the most part, have been pleased. Lately, speaking of today, two different auctions with both have bad items. Issue one: the pictures did not show the damage (extreme damage) to the sofa set. No way this set would have gone so high with the damage it has. The pictures did not do justice with transparency. Issue two: second auction subwoofer does not work. I feel to protect MaxSold reputation, better pictures, and disclosure, and owner statements of working or not working or even untested should be done.

Hi! I just finished my household sale with MaxSold. I am glad I had the sale; but would not do it again. First of all, I think you need to have a higher starting price than $1.00! When I went into this, I knew it was starting at $1.00; but thought that more people would bid and the price would go up. I got small amounts for most of my stuff; which I think should have gone for a lot more. Also, I did not like the groupings. They put a lot of good stuff together and it sold for really cheap. I would not do this again. I did get rid of a lot of stuff; which I am glad about; but the prices not so happy about. It was a learning experience; and now I know what it was about. Never again. However, the people that came to my place were very nice! I enjoyed having them here; polite and very nice. My main drawback was how little the stuff sold for.

MaxSold auctions are my favorite place to look for unique items, collectibles, and great deals. It's easy to view sales, watch items, and bid -- I monitor local MaxSold sales several times a week. I've been a customer for years, purchasing furniture and items for my house and for my friends. I attached a photo of the beautiful set of 6 chairs I bought (and recovered) while visiting a friend in the Phoenix area last year. You never know what you will find but that's the great fun of it! The auctions are run professionally and every purchase/pick-up I've made has gone smoothly. I would recommend MaxSold to anyone with an estate that needs to be liquidated quickly, completely, and without hassle. I made sure my husband has the MaxSold contact information because he will certainly need it if I leave this earth before he does LOL!