My first purchase at max sold was 5 years ago and I've been a buyer ever since. It's an above average online auction business operated by some of the nicest, friendliest,, transparent, experienced and professional people in the business of selling merchandise--and, they sell everything from antiques, collectibles, fine art, household furnishing and even automobiles. In fact, one can furnish their home no matter what one's taste may be, And it can all be done from the comfort of one's living room or in fact even the washroom. It's fun. easy to navigate on the computer and always exciting knowing that you may find that special treasure--so good luck on your quest. John Hayden, Toronto
Love browsing the auctions for fun items! I have bought three times and have had great experiences including a money return on an incomplete item which was handled quickly and efficiently! Would happily recommend this to friends!
What a wonderful experience. Great people to work with... kind, caring, and professional. We could not have accomplished downsizing my mother's house without MaxSold. I would recommend them to anyone.
These people auctioned off the contents of a three bedroom house full of furniture including Ethan Allan pieces, crystal pieces, china set, dining table and other items too lengthy to list for a total sum of $1236. After their fees of $971, we are to receive a total of $265.70. I was led to believe these items would be on a massively advertised internet auction. Only a handful of bidders and or buyers participated. Some were even tipped off relatives of MAX employees If you want to give your stuff away call GOODWILL. This was a highest bidder auction with low ball bids due to lack of advertising. I will call an estate auctioneer next time. They at least earn their fees.
MaxSold is a great company that clearly cares a lot for its customers. Their employees are empathetic and professional when dealing with emotional downsizing and estate auctions. I would recommend them to anyone!
An awesome experience! Downsizing our parent's home for their move to a senior's residence was easy with MaxSold. Within hours of emailing we'd arranged for a team to photograph and catalogue. Tammy and her team were professional and empathetic when helping to rearrange items into lots and presenting information.
The next step was to review the catalogue make corrections and add pertinent information. I should have been more thorough as I missed a few things. Once we approved the catalogue, a start date and pickup date were picked to fit our plan. The team's cooperation was great.
Pickup went better than I expected with over 380 lots. The team kept everyone moving, sorted out any problems, and tracked everything. It was amazing to watch 56 years of acquisitions move into new homes! I'll be calling on MaxSold again!
First off the staff are friendly and helpful. You really don't know what is going to be in the auction until you look. I've gotten some really cool stuff like a vintage record playing for $10. I check auctions daily
Adam,
We were so happy to receive your feedback! We are always excited to hear that we have been able to connect our buyers with items that they love, and in the process keep things out of the landfill! We hope to see you again soon, and that you find some more wonderful items to add to your collection!
Team MaxSold
I am a relatively new bidder here, but got to say it has been a fantastic experience. Have done enough auction that now when i go for pick up, even before i show my receipt, its hi Peter good to see you. Lets see what ya got this time. Once even as they watched me pack some things, the lady came over and showed me how to better do it so the very fragile glass ware would not break., so kind. Having a bad back and getting some heavy planters, the staff found me a dolly to move the items. Above and beyond duty. Thank you all!
I have used MaxSold several times to score many incredible deals on all kinds of great stuff; tools, toys, books, home decor, fantastic art, hardware and RECORDS. The staff at the pick up locations has always been fantastic. Extremely polite and helpful. I can't say enough about my local crew(s) (Philadelphia area). Estate sales can be a little uncomfortable sometimes with being in some ones home and trying to get the best deal. The auction format and friendly staff eliminates any of those worries. I would recommend MaxSold to anyone.
I love Maxsold. You can find everything from Canes to corn dog machines on here. You'll just have to keep checking back and make sure to pay that bill at the end of the auction. Most pick up days are on a Saturday so be ready to get your items than.
I am in love again! No need to search any further than the Max Sold site. I have been enjoying the great deals now for over two years travelling within a 75 mile radius to auctions... getting fantastic items at low, low prices for not only myself but passing them along to my church, local animal and homeless shelters and to family and friends. It's so easy and the staff of Max Sold at pick up is always so pleasant and helpful. Try it once and you will be addicted too! They do a super job in preparation and in pick up. Many thanks for all the hard work. Gotta go... need to check out more auctions in area!
I love finding bargains. Another persons garbage could be my treasure. This site makes it possible to yard sale without leaving your home, til you go pick up. It is easy to bid on items and follow up with those bids. You get notifications if you have been outbid.
At the suggestion of a Senior Move Management owner, we contracted MaxSold to perform our on-line auction. Their communications were detailed, professional and provided incredibly complete instructions... something I really needed since I had never done anything like this before! I have recommended them to several of my friends who have reached an age where downsizing is a necessity, but have no idea where to start.
I have found some wonderful deals with MaxSold! From bathroom decor to ceramic planters to decorative baskets to beautiful pictures for my walls! There's something for everyone! And at prices that can't be beat in any thrift store!
I have found many awesome treasures, made extra cash and furnished 2 homes! Not every company is perfect but what I love most about Maxsold is that they go above and beyond to settle any issues you may by some chance have come across.
We try our best to make both the Buyer and Seller experience a great one. Thanks for being a MaxSold customer, Evie!
I was so very impressed with the initial interactions, the team who came to photograph and list my items, and the overall process. Then the lack of appropriate marketing in my area meant that after I paid the fees I only netted $100, almost half of the sold items were not picked up so they are still my problem to deal with, and during the supervised pick up, three different incidents happened that damaged walls in my home. The agents on site assured me that MaxSold would take care of it. I have called multiple times, asked to speak to "supervisors" who promised return calls, and no one will call me back and we are over a month out from the pick up date. What had started out as a great experience quickly turned sour and I am beyond disappointed that MaxSold won't even return my calls.
I know it is all about making a buck with most companies but it would be great to have a little integrity. I've noticed that they like to split up matching sets of things- for ex. Splitting up 6 dining chairs into two groups of three. This encourages bidding wars and drives up the price. Smart- but also a bit sleazy. The other day I witnessed a buyer stumble as he was leaving one of their auction sites and drop the dishes he was carrying. He had caught his arm on a broken door handle when exiting. The broken handle sticking out was obviously a hazard and should have been taped over or the door pushed open more so people could easily pass through it. I thought the staff would have offered to give him some kind of partial refund (the Max Sold portion) considering that they didn't provide a safe pathway in and out of the house free from hazards. All he got was an, oh, too bad they broke and they helped him pick up the pieces so the next buyer could enter.
Thank you for your feedback. We do split large groupings of furniture, dining or bedroom sets, however it is not for the reason noted. We are thinking of the buyers who may need one of the items from the set and not all as well as the process of getting the items from the location to their home. When we sell all the large items together - a completed bedroom suite, or dining table and 6 chairs, it limits who may want it. Not everyone will want a complete set, some only want a bed or a dresser or perhaps they need 4 chairs and not 6, they may also not have a large enough vehicle for carrying all items home. Many things go into the planning of the lots and the lot sizes in particular for the fully managed MaxSold auctions. Seller Managed auctions are a bit different as the sellers may wish to catalog slightly differently than we suggest.
I would be happy to look into the incident you reference above, if you can send the address or auction to our support team at support@maxsold.com
Thank you again for taking the time to provide your feedback, we always want to know how we can improve the process.
I have been a buyer on Max Sold for about 6 months now, the ads are honest and complete - if there is something wrong/worn/untested, they mention it - you don't often get to preview the items so this transparency is critical.
I have had to contact support a couple of times to inform them someone else is going to make my pick up and once due to discrepancies in a description - immediate results and 100% satisfied.
Also, the local employees (who by now know me to see me) are super nice.
Jeff
Been buying online with a few auction sites and have never ended up with any hidden damage or faulty devices from here. They sell only quality items no junk. I will buy again from MaxSold and refer many friends to their online auctions.
It was more than a few years back, I became interested in Estate, Storage and other auctions. The process as is, can be expensive, time consuming which may leave you without a good feeling or experience. Finding MaxSold over 5 years ago, all that goes away, it's like the cure for the common cold. The only side effect is to control your spending habits, it can be addictive and to research properly.
I've brought many things I need and some I've resold or even gifted.
It's Fun, Fair and just more Fun... I was caught, so get hooked!
Answer: The site states clearly that you must pick up your article at the specific time and place. If you cannot do that or arrange for someone to do it for you... then don't bid.
Answer: Definitely not on their youtube channel as they've removed the ability to comment. This alone was enough for me to steer clear.
Answer: Please see our past auction results at http://maxsold.com/past-auctions/ - every auction we've done is listed for public viewing. You will see the sell through rate for each auction, and you can calculate the percent sold. Our average sell through is 98.7%.
Answer: Winning bids are charged to the credit card on file right AFTER each auction ends, along with 10% buyers premium and the applicable retail sales tax for your region. The first time you bid at any of our auctions, your card will be pre-authorized for $1.00. However, it is only a bank authorization for validation, not a charge, and it is usually removed in about a week by your bank.
Answer: Hi Peter, We found that when minimum bids or reserves are put on items, they typically go unsold. For more information on why we start our items at $1 check out this link: http://maxsold.com/reserve Here are some Seller FAQ's https://support.maxsold.com/hc/en-us/sections/200632154-Seller-FAQs You may also reach out to our sales team directly at our toll-free number 1-877-257-7799 ext 2. Regards, MaxSold Support
Answer: $700 + 30% if they do the photos and pick-up. If you do the work on your side it is $300 or 30% whatever is higher. It is near the bottom of this link. https://get.maxsold.com/sell-with-maxsold/
MaxSold has a rating of 3.3 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MaxSold most frequently mention online auction, great deals and customer service. MaxSold ranks 6th among Auction sites.
Many thanks for the feedback Tom. We are pleased to hear that your MaxSold experience went well! We will certainly pass your feedback on to the team as well, as I know that they make the happiness of all our clients their number one goal!