MaxSold

I have gotten so many great deals through MaxSold. The staff are amazing. Helpful, friendly, informed. They are extremely organized and efficient. I have had nothing but the best service from them!

I truly love their auctions. I love finding antiques at great deals and I have won some that turned out to be very valuable. I highly recommend checking them out if you love auctions.

I have been a buyer for a while now and the thrill of the win keeps me coming back, Everyone is always helpful and kind and take the safety of the customers very serious!

I have only had opportunity to bid on 2 auctions in my area in Colorado as I don't drive very far. Both times I was very happy with the items purchased and the staff on site. I do understand when someone is frustrated and upset because their item was taken by another person and I can see how this could happen on occasion as the last auction I was in the last time slot to pick up my item and as I went up to the house the garage was wide open with no staff watching. When I went to door a staff member went with me to garage and was upset to see the door open and immediately called to the person who was suppose to be supervising that area. They said they had just helped someone carry an item to their vehicle (which they are not required to do). She told him he was not to leave the garage without another employee taking over and she then made sure my items were complete (I was buying some tools) and apologized that I found the garage unsupervised. I felt that they were very aware of the fact that things could go missing and were not prepared to let a staff member just leave their post. I always watch for more auctions in my area and am looking forward to future dealings with MaxSold.

I would like to warn potential customers that this is terrible rip off concept. The bidding system is faulty and people who wanted to pay 100 dollars for an item on which last bid was, say 27, would get an item for 28 dollars. Also I roughly read the complicated contract but it basically said that their commission is 30%. Also they warned that 1000 dollars is their minimum fee. I agreed to that. Now out of 2,048.17 dollars that 65 valuable items were sold for we have received 793.17. It seems then that client is actually getting 40 percent and MaxSold is getting 60 percent. I have to mention that my friends who bid on it were charged additional almost 20 percent (in the name of tax and what they call 10 percent buyers premium.) Another thing worth mentioning is that a lot of people I know who were bidding were informed that they were winners and then in the last 30 seconds were outbided. Surely, a lot of employees of MaxSold showed up at our home as buyers of the items they pay negligible amounts for. I guess for them it was not difficult to bid and win. All in all terrible experience and disappointment. I would NOT recommend them.

I have been buying online estate auctions for resale for 5 years, I have purchased from 5 separate auctions by MaxSold. 2 of the 5 I never received my items as a result of actions by MaxSold employees. 1 of the 5 was a complete rip off, the items were in awful condition. One of the 5 auctions I consoled a seller, he was crying because "MaxSold had kept all the money", he did not make one dime. The website will not even release the contact information for the onsite manager, if you have a problem. THEY REFUSE TO REFUND MONEY! Awful business, RUN do not walk AWAY. USE ANYONE ELSE

I love Maxsold. Most of the furniture in my house is from maxsold. I enjoy the drive to the different pick up sites, it gives me time with my son. We have picked up some awesome finds.

I recently signed up to do a fully managed Auction ended on 3/6/2022. https://maxsold.maxsold.com/auction/dallas-texas-usa-downsizing-online-auction-jordan-valley-road-*******/bidgallery/page_Mw
Included the link above so you can see the end results. MaxSold did nothing besides run some green tape between huge lots with no item count no details to show accurate descriptions, most the depression glass milk glass statements I had to go add myself. After the process completed I understood why the lack of professionalism, the contractors who came out and loted / taped were the primary bidders/winners on the majority of the lots. So maxsold gets 30% of total sales, 700 flat fee, and could not market accordingly and get more than their hired staff interested. In addition the buyers also have to pay a percentage of the winning bid to maxsold. The bidder on the garage lots was here a full day past the cut off of pickup window. Just unprofessional all the way around. If you want to just give your stuff away send me pictures I might haul it away and save you some fees.

A family I know very well used MaxSold and it was one of the most stressful and disappointing things they have done. They were dealing with the death of a parent and were trying to find some help in a hard journey. Any $ you make will go to paying their staff for the poor work they do and there is terrible communication of what is happening. The family was hoping to make some $ from selling most of their parent's belongings to help pay some expenses for the funeral and in the end, even after making quite a bit of $, they did not get any of the money and they had to pay MaxSold because they charged an outrageous amount to pay their staff and they also take a commission off of the sales. When the items were picked up by people, the house was left in a terrible state and a friend of mine who picked up a lot they bid on said they were surprised at how poorly the house was treated and that people were yanking things off the wall, banging things around, walking around the house with their boots on and the neighbourhood was packed with cars and people had furniture and items all over the front yard. There was no order to getting things out of the house. If you want help in selling some of your belongings or the belongings of someone you love, then steer clear from using this company. You are better off selling on Kijiji, having a yard sale or giving your stuff away to the less fortunate and feeling good about that knowing you helped others instead of getting ripped off and being upset in the end.

There is NOTHING good to say about this unprofessional band of thieves. First, they lied to me about providing service in Norfolk, Va. And then completely mismanaged the process such that most valuable items were essentially given away. They were sending people to organize and manage the sale from 100 miles away and included 1 person "the photographer" who admitted she had Never done this before and who was completely unsupervised because her lead worker arrived at 2PM rather than 9AM.
Maxsold obviously had no knowledge of the area or any plan to successfully manage the advertising of the sale. After bringing in a paltry total they then had the gall to demand money from us!

STAY AWAY IF YOU DO NOT WANT TO BE RIPPED OFF!

Be careful when an auction advertises 2 day pick up I lost a 200$ item as I bid assuming 2 day pick up meant either day worked that is not correct when I reached out to MAX SOLD I got zero assistance as they told me my item could only be picked up on day 1, despite the pick up information clearly saying 2 days for pick up and there being many available slots on the second day. I see this as false advertising and a really rotten customer experience I was a regular user and normally had great service but am closing my buyer account for what I can only describe as absolutely horrible customer service - buyer beware dont make the mistake I did with this site who talks a good game on customer service but really doesnt care at all

For years now, but especially through the COVID-19 pandemic and all the lockdowns with other stores being closed, MAXSOLD has been an amazing way to be able to find great items locally at great prices.