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Sid G.

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Total Points
104

1 Review by Sid

  • MaxSold

12/18/18

A family I know very well used MaxSold and it was one of the most stressful and disappointing things they have done. They were dealing with the death of a parent and were trying to find some help in a hard journey. Any $ you make will go to paying their staff for the poor work they do and there is terrible communication of what is happening. The family was hoping to make some $ from selling most of their parent's belongings to help pay some expenses for the funeral and in the end, even after making quite a bit of $, they did not get any of the money and they had to pay MaxSold because they charged an outrageous amount to pay their staff and they also take a commission off of the sales. When the items were picked up by people, the house was left in a terrible state and a friend of mine who picked up a lot they bid on said they were surprised at how poorly the house was treated and that people were yanking things off the wall, banging things around, walking around the house with their boots on and the neighbourhood was packed with cars and people had furniture and items all over the front yard. There was no order to getting things out of the house. If you want help in selling some of your belongings or the belongings of someone you love, then steer clear from using this company. You are better off selling on Kijiji, having a yard sale or giving your stuff away to the less fortunate and feeling good about that knowing you helped others instead of getting ripped off and being upset in the end.

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MaxSold I. – MaxSold Rep

It’s disappointing that we are not being made aware of who this Seller may be so that we may attempt to rectify the situation for them. That said, I will attempt to address this feedback based solely on what has been provided.

1) Almost every Seller who comes to MaxSold is coming at a difficult time in their life and we 100% agree, that it’s a stressful and emotional time for them.

2) Our maxsold managed fees are listed on www.maxsold.com/fees at 30% + $700. This covers ~45+ hours on site, 10+ hours behind the scenes, and $100s in marketing. If you do the math, I’m sure you’ll appreciate it’s not about high paying jobs, it's about an important service at an even more important time in people's lives.

3) We state unequivocally that our solution is about controlling time, not price. We do this because controlling price doesn’t help someone who needs an empty home as a result of an estate. They have more important things to worry about. See for yourself at www.maxsold.com/start

4) Expecting the goods to pay for activities is an unrealistic expectation for the vast majority of families. Any value most families have is either in liquid or real estate assets. Everything else is a liability that, for most alternatives, ends up costing $1000s to deal with. Our solution recovers something for everything which makes it the most economical choice.

5) It’s true that our process has the buyers enter the home to remove the goods under our supervision typically in a 2-4 hour window of time. For health and safety, buyers keep their boost/shoes on especially when moving heavy furniture items. In our experience, this is safer and more transparent than any other alternative including those listed by this reviewer (who I might had has taken to time to reach out and/or learn about us and what we do). For before and after pictures, feel free to check out https://maxsold.com/estate-sale-before-and-after

6) It’s also true that, if you do not value time (i. E. you think selling everything individually is a good use of your time), Maxsold is not a good solution as our value proposition is about saving the seller time while providing a reliable, efficient, safe and transparent process so that they can focus on more important things typically going on in their life.

If interested, check out this perspective on the evolving need and how Maxsold helps:
https://www.linkedin.com/.../maxsold-tomorrows-auction.../

MaxSold continues to reinvest all funds made in the pursuit of its vision to Sell. Everything. Simply for downsizing and estate clients without judgement: http://maxsold.com/maxsold-purpose/

We would typically share the auctions results at this point, however, we are not sure which auctions this person is referring to.

Sid Has Earned 12 Votes

Sid G.'s review of MaxSold earned 12 Very Helpful votes

Sid Has Received 1 Thank You

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eleanor d. thanked you for your review of MaxSold

“Thank you That sounds like what they did to me. They were going to take shelves off the walls. I would call the police. Yes the house was a mess they even broke the stairs. Horrible experience”

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