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MaxSold

How would you rate MaxSold?
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Massachusetts
1 review
21 helpful votes
Follow Bridget D.
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The auctions are fun. You can find all sorts of amazing things and you can buy them for sometimes $1. I have always been pleased with my items from MaxSold auctions.

Date of experience: February 12, 2017
New Jersey
1 review
0 helpful votes
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Always interesting
February 7, 2022

I always find different things. It's fun and easy to use if you haven't tried it yet don't be scared go for it place your first bid today and have fun

Date of experience: February 7, 2022
MaxSold I. MaxSold Rep
over a year old

Thanks for your support, John!
MaxSold

Florida
1 review
0 helpful votes
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Description
August 14, 2022

If the measurements or description is not clear don't assume. Items look better in pictures. Unfortunately there is no way to ask about the item. Pictures lie.

Date of experience: August 13, 2022
MaxSold I. MaxSold Rep
over a year old

Donna,
We are sorry to hear that you have experienced disappointment with the process. We would love to look in to this issue for you so we can see if we can resolve matters for you. If you would be kind enough to send your purchase details to care@maxsold.com, someone will connect with you at the earliest opportunity.
Thanks
Team Maxsold

Washington
1 review
1 helpful vote
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Buyer AND Seller
October 2, 2018

I have found Maxsold to be both fair and transparent. Great place to find hidden treasure and also works to make room for those treasures. Just completed my sale and was pleased at the outcome.

Date of experience: October 2, 2018
Canada
1 review
5 helpful votes
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Amazing Finds!
February 19, 2018

I recently discovered MaxSold and I absolutely love it! You never know what you will find. All items start off at the most reasonable prices and it's always a thrill to see if you win.

Date of experience: February 17, 2018
Canada
1 review
0 helpful votes
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Easy to use
October 12, 2021

MaxSold is very easy to use and you can get a great deal on some beautiful things someone else won't need or use anymore. Definitely a good feeling to keep a lot out of landfill.

Date of experience: October 12, 2021
MaxSold I. MaxSold Rep
over a year old

Thanks Andrea! We also love that so many items can have a second life and stay out of the landfills.

Florida
5 reviews
0 helpful votes
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Bid fair and win
October 5, 2021

I love this site. I win a lot of usable items and I do not have to sit around some auction house waiting for the auction. I bid from my desk or couch easy peasy.

Date of experience: October 4, 2021
MaxSold I. MaxSold Rep
over a year old

Thanks for your review, Jeff! Looks like you have found some great items using MaxSold.

Texas
3 reviews
18 helpful votes
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Generally excellent
October 4, 2018

They do a fabulous job in the presentation. You really know what you are buying. I will take issue with the potential ambiguity in wording for electrical products. I bought a pair of Klipsch speakers for $450. The description says the speakers are working... quote "as per the seller"
When I got them home they were not. We have not deduced why and will investigate further when we have time. The description lacked info on the tweeters being non original and that they were not attached to the body of the speakers.
Its an auction therefore everything is "As is" so I am basically screwed. You are basically gambling on online auctions.
Many goods are not checked and one should never take the word of a seller. Of course you will miss many potential buys because others will not be so careful. The answer is to give money back if not working when sellers says it is. Or let us come and check the product out ourselves.
They also misuse the word art and print. A print is exactly what it is. A mechanical reproduction of an original maybe. Art is surely a piece crafted by the maker or producer. If you are careful there are many bargains. Furniture is an obvious. In fact anything outside of electrics and that described as art, is a safe bet.

Date of experience: October 3, 2018
Massachusetts
1 review
8 helpful votes
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I HAVE PURCHASED MANY TIMES FROM MAXSOLD AND HAVE SPENT A LOT OF MONEY BUT RECENTLY I HAVE FOUND THAT MANY OF THEIR DISTRIBUTIONS (CARLISLE, MA) ARE NOT ACCURATE AND IF YOU CALL THEM ON IT THEY DO NOT STAND BEHIND IT. MANY OF THESE ITEMS ARE BEING SOLD BY RESELLERS. I ALSO PURCHASED A BACCARAT DECANTER AND FOUND 6 CHUNKS BROKEN OFF AND THEY DID NOT MENTION IT WAS DAMAGED. WITH THE VIRUS THEY ARE WRAPPING EVERYTHING SO YOU CAN NOT CHECK IT AT PICKUP, THEN THEY DENIED MY REFUND CLAIM. I WILL NOT BE PURCHASING AGAIN.

Date of experience: July 15, 2020
New York
1 review
9 helpful votes
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Bid with Confidence
October 29, 2015

I've bid on and won several wonderful items through this service. Always great, efficient, friendly service. I have no hesitation in recommending this to friends to either sell or buy.

Date of experience: October 29, 2015
Maryland
1 review
19 helpful votes
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I bid for a set according to picture and description I found that it's error and no more details about the sizes of plates I should receive I talked to team lead at thier pick up and she talked to USA Manger Petti who refused to refund or even answer the phone or talk to us. we kept try to cominicate by phone for support line and by emails but no response at all I paid more than the double of the should pay for same item in regular site like ebay.

Date of experience: May 12, 2016
MaxSold I. MaxSold Rep
over a year old

Hi Monika - if you can let us know what your ticket number is - I can take a closer look. We are the ONLY online auction company to have a refund process in place, and we take 100% ownership of the problem if the goods aren't as described, so I'm surprised that you didn't get a fair resolution to your issue.

Canada
1 review
1 helpful vote
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You need a peace of mind go to MaxSold. Never having a problem with the items I have bought From MaxSold. When I go to pick up my items I found it very organized people are very friendly. When there is a problem it is taken care of. I got the honor to work with Adam, Maxsold had more employees like Adam, MaxSold would be number one it is workers like Adam make it a pleasure to go through MaxSold, I had a nightmare with in a hour it was fixed Thank You Adam :)

Date of experience: June 9, 2019
Canada
1 review
4 helpful votes
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I find things are often quite fair with this company, only thing I would like to see change is to offer some preview to verify what you see in the pictures. Otherwise, I haven't had a bad experience

Date of experience: September 19, 2017
California
2 reviews
0 helpful votes
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Great job
November 30, 2019

Fast and quick turnaround. I have my sign easy to download. Numbering's item that was helpful. Next time would be nice to increase that starting bidding amount to $3.00. $1.00 is way to low

Date of experience: November 29, 2019
Canada
1 review
1 helpful vote
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Hustle free auction
October 8, 2019

Everything is well organized, faultless running and never had any problems with bidding. The only thing is when you miss pickup time - you loose money and goods, no one will hold them for you.

Date of experience: October 7, 2019
Pennsylvania
2 reviews
1 helpful vote
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Too many side deals cut by the employees. If you are at a pick up and see some you like, chances are an employee will let you walk with it for a few $$$$.

Date of experience: July 29, 2021
VE
1 review
0 helpful votes
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Maxsold is a great ally
December 29, 2021

With maxsold I was able to find other people who are interested in articles that maybe I don't like or are not functional, I really like this because I know that there are people who value articles that for you maybe no longer catch your attention

Date of experience: December 28, 2021
MaxSold I. MaxSold Rep
over a year old

Hi William, Thank you for your review!

Illinois
1 review
1 helpful vote
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Cheats
November 7, 2020

Their bidding process is not tranparent. You as the seller will get next to nothing. You are better off using Ebay. Real estate agents recommend them.

Date of experience: November 7, 2020
MaxSold I. MaxSold Rep
over a year old

It's disappointing that this customer had an unsatisfactory experience - should they decide to provide more details on who they are / which auction was theirs we would be happy to follow up with them and attempt to make it right in their eyes. We would be happy to review the situation and attempt to make it right in their eyes. Please feel free to contact us at support@maxsold.com to review your situation.

For others reviewing this, Maxsold does its very best to provide both a detailed outline of our process (www.maxsold.com/sell) and share our past auction data (www.maxsold.com/past) to prepare sellers for the realities of the market when items must be sold.

We can't deny that sites like Craigslist, Kijiji, Facebook Marketplace and eBay are great tools and successful platforms to use when looking to sell a few items.

However, if you are looking to downsize a large number of items, MaxSold has the background and the know-how to make selling the contents of your home a no muss, no fuss process. If you are selling and want the confidence that the job will get done quickly and successfully we are the company for you.

Washington
2 reviews
19 helpful votes
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Never Again! (Updated)
August 16, 2020

I have had multiple negative experiences from this company and completely sympathize with the unhappy customers who can do nothing but write an online review because Maxsold will do nothing with their complaints except point to their terms of liability. Broken and hidden damage, inaccurate descriptions, rude treatment by sale managers, expensive fees, rigid and unaccommodating pickup scheduling. The feeling of being ripped off is not what I am accustomed to when shopping at estate sales. Updated- I requested and was given a refund by Maxsold over a recent issue and do believe that they are willing to help the buyers resolve issues when the seller managers refuse. Maxsold is not involved in the listing, photographs, or any logistics of the sales so you are at the mercy of the sale manager. It was a huge relief to know they are willing to step in! I raised my rating from one star to three stars; bid with caution, do your research, and read every last word of fine print If you do chose to use this platform as a buyer. Good luck!

Date of experience: August 16, 2020
Maryland
1 review
6 helpful votes
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Outstanding
November 29, 2017

MaxSold was great professional efficient and responsible. They handle everything. Where we didnt know what to do they took care of it for us, we just watched them work there magic

Date of experience: November 28, 2017

Overview

MaxSold has a rating of 3.3 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MaxSold most frequently mention online auction, great deals and customer service. MaxSold ranks 6th among Auction sites.

service
191
value
181
shipping
37
returns
50
quality
144
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