The auctions are fun. You can find all sorts of amazing things and you can buy them for sometimes $1. I have always been pleased with my items from MaxSold auctions.
I always find different things. It's fun and easy to use if you haven't tried it yet don't be scared go for it place your first bid today and have fun
If the measurements or description is not clear don't assume. Items look better in pictures. Unfortunately there is no way to ask about the item. Pictures lie.
Donna,
We are sorry to hear that you have experienced disappointment with the process. We would love to look in to this issue for you so we can see if we can resolve matters for you. If you would be kind enough to send your purchase details to care@maxsold.com, someone will connect with you at the earliest opportunity.
Thanks
Team Maxsold
I have found Maxsold to be both fair and transparent. Great place to find hidden treasure and also works to make room for those treasures. Just completed my sale and was pleased at the outcome.
I recently discovered MaxSold and I absolutely love it! You never know what you will find. All items start off at the most reasonable prices and it's always a thrill to see if you win.
MaxSold is very easy to use and you can get a great deal on some beautiful things someone else won't need or use anymore. Definitely a good feeling to keep a lot out of landfill.
Thanks Andrea! We also love that so many items can have a second life and stay out of the landfills.
I love this site. I win a lot of usable items and I do not have to sit around some auction house waiting for the auction. I bid from my desk or couch easy peasy.
Thanks for your review, Jeff! Looks like you have found some great items using MaxSold.
They do a fabulous job in the presentation. You really know what you are buying. I will take issue with the potential ambiguity in wording for electrical products. I bought a pair of Klipsch speakers for $450. The description says the speakers are working... quote "as per the seller"
When I got them home they were not. We have not deduced why and will investigate further when we have time. The description lacked info on the tweeters being non original and that they were not attached to the body of the speakers.
Its an auction therefore everything is "As is" so I am basically screwed. You are basically gambling on online auctions.
Many goods are not checked and one should never take the word of a seller. Of course you will miss many potential buys because others will not be so careful. The answer is to give money back if not working when sellers says it is. Or let us come and check the product out ourselves.
They also misuse the word art and print. A print is exactly what it is. A mechanical reproduction of an original maybe. Art is surely a piece crafted by the maker or producer. If you are careful there are many bargains. Furniture is an obvious. In fact anything outside of electrics and that described as art, is a safe bet.
I HAVE PURCHASED MANY TIMES FROM MAXSOLD AND HAVE SPENT A LOT OF MONEY BUT RECENTLY I HAVE FOUND THAT MANY OF THEIR DISTRIBUTIONS (CARLISLE, MA) ARE NOT ACCURATE AND IF YOU CALL THEM ON IT THEY DO NOT STAND BEHIND IT. MANY OF THESE ITEMS ARE BEING SOLD BY RESELLERS. I ALSO PURCHASED A BACCARAT DECANTER AND FOUND 6 CHUNKS BROKEN OFF AND THEY DID NOT MENTION IT WAS DAMAGED. WITH THE VIRUS THEY ARE WRAPPING EVERYTHING SO YOU CAN NOT CHECK IT AT PICKUP, THEN THEY DENIED MY REFUND CLAIM. I WILL NOT BE PURCHASING AGAIN.
I've bid on and won several wonderful items through this service. Always great, efficient, friendly service. I have no hesitation in recommending this to friends to either sell or buy.
I bid for a set according to picture and description I found that it's error and no more details about the sizes of plates I should receive I talked to team lead at thier pick up and she talked to USA Manger Petti who refused to refund or even answer the phone or talk to us. we kept try to cominicate by phone for support line and by emails but no response at all I paid more than the double of the should pay for same item in regular site like ebay.
Hi Monika - if you can let us know what your ticket number is - I can take a closer look. We are the ONLY online auction company to have a refund process in place, and we take 100% ownership of the problem if the goods aren't as described, so I'm surprised that you didn't get a fair resolution to your issue.
You need a peace of mind go to MaxSold. Never having a problem with the items I have bought From MaxSold. When I go to pick up my items I found it very organized people are very friendly. When there is a problem it is taken care of. I got the honor to work with Adam, Maxsold had more employees like Adam, MaxSold would be number one it is workers like Adam make it a pleasure to go through MaxSold, I had a nightmare with in a hour it was fixed Thank You Adam :)
I find things are often quite fair with this company, only thing I would like to see change is to offer some preview to verify what you see in the pictures. Otherwise, I haven't had a bad experience
Fast and quick turnaround. I have my sign easy to download. Numbering's item that was helpful. Next time would be nice to increase that starting bidding amount to $3.00. $1.00 is way to low
Everything is well organized, faultless running and never had any problems with bidding. The only thing is when you miss pickup time - you loose money and goods, no one will hold them for you.
Too many side deals cut by the employees. If you are at a pick up and see some you like, chances are an employee will let you walk with it for a few $$$$.
With maxsold I was able to find other people who are interested in articles that maybe I don't like or are not functional, I really like this because I know that there are people who value articles that for you maybe no longer catch your attention
Hi William, Thank you for your review!
Their bidding process is not tranparent. You as the seller will get next to nothing. You are better off using Ebay. Real estate agents recommend them.
It's disappointing that this customer had an unsatisfactory experience - should they decide to provide more details on who they are / which auction was theirs we would be happy to follow up with them and attempt to make it right in their eyes. We would be happy to review the situation and attempt to make it right in their eyes. Please feel free to contact us at support@maxsold.com to review your situation.
For others reviewing this, Maxsold does its very best to provide both a detailed outline of our process (www.maxsold.com/sell) and share our past auction data (www.maxsold.com/past) to prepare sellers for the realities of the market when items must be sold.
We can't deny that sites like Craigslist, Kijiji, Facebook Marketplace and eBay are great tools and successful platforms to use when looking to sell a few items.
However, if you are looking to downsize a large number of items, MaxSold has the background and the know-how to make selling the contents of your home a no muss, no fuss process. If you are selling and want the confidence that the job will get done quickly and successfully we are the company for you.
I have had multiple negative experiences from this company and completely sympathize with the unhappy customers who can do nothing but write an online review because Maxsold will do nothing with their complaints except point to their terms of liability. Broken and hidden damage, inaccurate descriptions, rude treatment by sale managers, expensive fees, rigid and unaccommodating pickup scheduling. The feeling of being ripped off is not what I am accustomed to when shopping at estate sales. Updated- I requested and was given a refund by Maxsold over a recent issue and do believe that they are willing to help the buyers resolve issues when the seller managers refuse. Maxsold is not involved in the listing, photographs, or any logistics of the sales so you are at the mercy of the sale manager. It was a huge relief to know they are willing to step in! I raised my rating from one star to three stars; bid with caution, do your research, and read every last word of fine print If you do chose to use this platform as a buyer. Good luck!
MaxSold was great professional efficient and responsible. They handle everything. Where we didnt know what to do they took care of it for us, we just watched them work there magic
Answer: The site states clearly that you must pick up your article at the specific time and place. If you cannot do that or arrange for someone to do it for you... then don't bid.
Answer: Definitely not on their youtube channel as they've removed the ability to comment. This alone was enough for me to steer clear.
Answer: Please see our past auction results at http://maxsold.com/past-auctions/ - every auction we've done is listed for public viewing. You will see the sell through rate for each auction, and you can calculate the percent sold. Our average sell through is 98.7%.
Answer: Winning bids are charged to the credit card on file right AFTER each auction ends, along with 10% buyers premium and the applicable retail sales tax for your region. The first time you bid at any of our auctions, your card will be pre-authorized for $1.00. However, it is only a bank authorization for validation, not a charge, and it is usually removed in about a week by your bank.
Answer: Hi Peter, We found that when minimum bids or reserves are put on items, they typically go unsold. For more information on why we start our items at $1 check out this link: http://maxsold.com/reserve Here are some Seller FAQ's https://support.maxsold.com/hc/en-us/sections/200632154-Seller-FAQs You may also reach out to our sales team directly at our toll-free number 1-877-257-7799 ext 2. Regards, MaxSold Support
Answer: $700 + 30% if they do the photos and pick-up. If you do the work on your side it is $300 or 30% whatever is higher. It is near the bottom of this link. https://get.maxsold.com/sell-with-maxsold/
MaxSold has a rating of 3.3 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MaxSold most frequently mention online auction, great deals and customer service. MaxSold ranks 6th among Auction sites.
Thanks for your support, John!
MaxSold