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MaxNoveltyReviews 94

1.0

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MaxNovelty Reviews Summary

MaxNovelty has a rating of 1 stars from 94 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MaxNovelty most frequently mention tracking number, credit card and customer service. MaxNovelty ranks 677th among Discount Shopping sites.

service
5
value
3
shipping
3
returns
3
quality
3

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Georgia
3 reviews
1 helpful vote
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NOTHING good to say!
October 4, 2021

Ordered a couple "luxury reclining camping chairs.
Got some... POS. Mini folding something or other.
Zero communication!
Filed a "claim" at BBB (wish I had gone there first. Plenty of bad joo joo about these jerks)).

RESEARCH!
CAVEAT EMPTOR!

Date of experience: October 4, 2021
Georgia
1 review
0 helpful votes
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SCAM
September 30, 2021

I ORDERED THE RECLINING LUXURY CAMPING CHAIRS AND I NEVER RECEIVED THEM. THEY TOOK MY MONEY AND I HAVE NO PRODUCT TO SHOW FOR IT. THIS IS A SCAM SO DON'T BUY ANYTHING FROM THEM

Date of experience: September 30, 2021
Canada
1 review
0 helpful votes
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People do not make any purchase from them, they are scammers, they are taking money, but you will not receive your item never.
I bough from them one item on March 2020,
And today already the end of September, i emailed them 2 months ago asking them whenever i csn receive my item, they replied that that the item will be for a delay, but exuse me 7 months...
Also, I emailed them a letter asking to return money back- No Response.
This is my first and hope the last one bad experience.

Date of experience: September 30, 2020
Kentucky
1 review
1 helpful vote
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Avoid
September 14, 2020

I ordered paintings from Maxnovelty on May 25,2020, which was paid in full. The amount was $75.89. As of September 14th, I have not received my purchase. My repeated emails to their website get a standard response that everyone receives. DO NOT purchase from this company. Their BBB rating is a "F". I have since turned it over to my credit card company, and they have contacted the company.

Date of experience: September 14, 2020
Washington
1 review
0 helpful votes
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It should be zero stars?
September 11, 2020

I ordered a painting in April, so did my Mother. She got hers a couple weeks later. I got mine almost four months later, in August. I emailed them, at least three times. No response until almost three weeks after I finally received it. I had already bought a replacement painting from Amazon, which of course came in two days. Will NEVER use this company again, EVER! I wanted to leave a review on their website but they don't have a spot, or at least i couldn't find one. I will keep looking. This experience has left such a bad impression on me that I will continue to try until I post that review! People should be warned!

Date of experience: September 11, 2020
Wisconsin
2 reviews
0 helpful votes
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Late delivery
September 2, 2020

I ordered 3 PBN paintings in April, 2020. Many emails went unanswered, but my credit card was charged 1 day after order was placed. Today is Sept 2nd and my order finally arrived! Never again!

Date of experience: September 2, 2020
Canada
1 review
0 helpful votes
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This is a terrible and dishonest company. They steal your money and do not reply to any emails. They also send false tracking information. Do NOT order from them!

Date of experience: August 28, 2020
Canada
1 review
0 helpful votes
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Tree of Life
August 26, 2020

I received the Tree of Life painting about 3 months after I ordered it. I did enquire as to the status of the order and about 2 days later I received it. I was nearing completion of the project and ran out of one of the main colors (black). I emailed them 2x and still have not received a response or another container of paint. I realize that black is pretty standard but I'm unable to locally source the proper sheen of the black color. I guess I'll just wait and see!

Date of experience: August 26, 2020
New York
2 reviews
0 helpful votes
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I ordered 3 prints, for Christmas. I still haven't received them or a refund. This is a HORRIBLE business! I want my money back!

Date of experience: August 26, 2020
Poland
1 review
0 helpful votes
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The worst
August 19, 2020

It is the worst company to order from.
I would never recommend it to anyone.
4 months! And my order has never arrived. I do understand the covid sytuation. However 4 months it's way too long. Hopefully they will return my money back. Oterwise I asume the Maxnovelty is very proffesional brand but only when it comes to just stealing money from people.

Date of experience: August 19, 2020
Maine
1 review
0 helpful votes
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Fraud, scam
August 14, 2020

I order folding chairs through one of there sites online they took my money and then shut down the site. I want to get my money back but they don't respond to your emails and no phone number to call and find out how to get my money back

Date of experience: August 14, 2020
Wyoming
1 review
1 helpful vote
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Ordered April 6th. As of August 8,2020, still have not received item. Tracking number supplied shows "no result." No response to emails. They might be overwhelmed by orders, but it's still no reason to not respond to customer inquiries/

Date of experience: August 8, 2020
Wisconsin
1 review
2 helpful votes
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Fraud! Fraud!
August 8, 2020

Ordered April 9th, 2020. Never received them. They were gifts and everyone I purchased for is extremely disappointed and very angry. I go out of my way to let everyone know this so called company is committing fraud. This is especially Appalling when the world is in such financial hurt.

Date of experience: August 8, 2020
Florida
1 review
1 helpful vote
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Scammed
August 4, 2020

Ordered 3/31/2020. Thinking what fun this would be while quarantined. Charged $50+ dollars very next day. It took 3 weeks to get a supposedly fake tracking number. Every time I check it says unavailable. I'm so aggravated. Here it's now August, still NOTHING. I've gotten two emails that said it has been shipped. I will be shocked if I ever get them! Don't order from them! How are they allowed to constantly advertise throughFacebook? I constantly get promotions via email from them!

Date of experience: August 4, 2020
Texas
1 review
1 helpful vote
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I've sent several email requests for updates and NO RESPONSE. They are stealing people's money and there's nothing we can do except warn others.

Date of experience: August 1, 2020
Australia
1 review
2 helpful votes
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I purchased one of their paint by number canvasses on 2 April 2020 - charged twice@ $62.20 and have never received the goods. I emailed numerous times... once about 2 months ago a young lady said she would follow up where my goods were and the double payment from my credit card but have never heard back. I have made a complaint to Consumer & Business Services in South Australia but because it is a company based in Hong Kong they are unable to assist but were interested in my experience nonetheless. Have advised my bank who advised me to cancel my credit card which I will do. So unfortunately I've been scammed and learnt my lesson.

Date of experience: July 31, 2020
Australia
1 review
1 helpful vote
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Scam
July 30, 2020

Ordered 2 paint by number pictures in 15/4/20 and card instantly debited, and confirmation email received, 31st July and numberous emails, and still no goods. Tracking number is crap as it has not shifted since 28/4/20. All i get is a standard email blaming covid for delay. Do not use this company

Date of experience: July 30, 2020
California
1 review
1 helpful vote
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9 emails to customer service over the last two months and have not had any response. It's been over 4 months now since they debited our credit card and we have not received our order or any response from the company. Boycott China. Bring manufacturing back to the USA!

Date of experience: July 28, 2020
Australia
1 review
1 helpful vote
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SCAM COMPANY!
July 25, 2020

Ordered on April 4th and still haven't received my order. I also haven't received a response to my customer services requests. They say "contact us anytime" but fail to mention that they just don't bother responding. DO NOT BUY FROM THESE PEOPLE!

Date of experience: July 25, 2020
Massachusetts
2 reviews
2 helpful votes
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Zero stars
July 18, 2020

Buyer beware. They took my money April 14,2020 and it is now July 18,2020 and I have not received my order. I have sent several emails and they only responded to one. Do not order from them. Amazon takes less than 3 days.

Date of experience: July 18, 2020