Ordered from a Facebook ad on April 20,2020. As of today May 21, Still no product. I have demanded a refund but continue to get the same robo-email. Going to file a claim with my credit card. Beware!
I ordered one kit on April 11th never received it or a tracking number. I have reached out to them with no response. What a scam company from China. They do not deserve one star rating.
Their new website is paintbynumberskit.ca and launched an Instagram on June 2... pass on the word so they don't scam anyone under the new name! I also was a victim of these thieves!
Do not order from the company! I never received my product. There is no way to contact them other than a generic email that they never reply to. This is a scam!
I ordered in March a DIY painting. The company took my $$ right away, and I waited and I am waiting, we are in June. Ihave notified the bank. I wish I would have read reviews. I wonder if this company has connections with the other DIY painting sites? Same paintings and same information on how to reach them. OH YES, I NEVER GOT CONFIRMATION NUMBER... AND THE PICTURE LOOK ON THEIR SITE. SUNFLOWER NO VASE.,
Ordered early march. Now mid june and no painting! They started off answering emails with a false tracking no and now they wont even answer me! Do not purchase from them! Its a scam!
I PLACED MY ORDERS ON MARCH 20 AND STILL HAVE NOT RECEIVED THEM! ALMOST 3 MONTHS TIME! IVE ASKED THAT THE COMPANY CANCEL MY ORDERS AND REFUND ME, BUT THEY KEEP TELLING ME THAT THEY ARE IN TRANSIT AND CANNOT BE CANCELED! POOR CUSTOMER SERVICE!
They charged my credit card as soon as I ordered but I never received the product. I tried emailing them since that is the ONLY way to contact them and they didn't respond. $40, down the drain!
I ordered 3 prints, for Christmas. I still haven't received them or a refund. This is a HORRIBLE business! I want my money back!
Ordered April 16th and still waiting. No response to emails, no updates, no apologies for delay... yet daily email invitations to place another order. DO NOT order from this company.
Placed an order on March 30th, as of May 20th there is no shipment. The customer service doesn't respond to my emails. Neither with explanations or a refund.
Ordered 03/18/20 never received. Contacted several times with no response. Buyer beware. Was given a tracking but has of today it's never left China.
Paid my orders last April 9, it's now June 28, still NO DELIVERY of the items I paid. Customer support does not provide any support at all because they are a scam.
I ordered 3/28, it supposedly shipped 4/20, but as of 6/11, I've yet to receive. This is a total joke and WASTE of time and money. DO NOT ORDER FROM HERE!
NEVER EVER GOT MY PAINT BY NUMBERS, ORDERED IT IN THE BEGINNING OF FEBRUARY AND ITS THE MIDDLE OF MAY... WHAT THE HECK. DONT WASTE YOUR MONEY... THEY ARE A RIP OFF
I ordered in the end of March. Still nothing received. They don't answer my emails. Don't ever order from them.
Des arnaqueurs.
Placed an order over 3 nonths ago, it never arrived despite multiple emails inquiring the status of my order.
Ordered three paint by number sets on April 8th. Got a tracking number but no product after 43 days!
Two months now and the company has not sent my products, and refuses to respond to emails of inquiry. They are a SCAM!
Answer: Scam! Pay attention to reviews. Sadly I did not. I paid months ago and still no product, no refund and no recourse. Several orders others have received apparently are missing items like the PAINT!?
Answer: Contact your bank and tell them you had an unauthorized China transaction... they will take the money back and credit you!
MaxNovelty has a rating of 1 stars from 94 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MaxNovelty most frequently mention tracking number, credit card and customer service. MaxNovelty ranks 697th among Discount Shopping sites.