I ordered a painting in April, so did my Mother. She got hers a couple weeks later. I got mine almost four months later, in August. I emailed them, at least three times. No response until almost three weeks after I finally received it. I had already bought a replacement painting from Amazon, which of course came in two days. Will NEVER use this company again, EVER! I wanted to leave a review on their website but they don't have a spot, or at least i couldn't find one. I will keep looking. This experience has left such a bad impression on me that I will continue to try until I post that review! People should be warned!