website thubmnail of Match
How would you rate Match?
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Florida
1 review
3 helpful votes
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Scam!
December 5, 2014

Scam! They will send these emails of 'interested" people that would "like" you or want to email you. As soon as you sign up. POOF! No more email, likes. You may get a "wink" once you click on the profile. Is n longer there.
Some real people but lost of fake..

Date of experience: December 4, 2014
India
1 review
4 helpful votes
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Not bad
April 18, 2017

My user experience w/Match was back in 2015 and it was good but I did not manage to go further than a few chat sessions. Did not meet anyone in person or anything like that but I can see it happen if you hang in there. After all, I'd give it an good but would most likely stick with Mingle2day and Tinder in da future.

Date of experience: April 17, 2017
Pennsylvania
1 review
0 helpful votes
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Dead Site
September 13, 2023

Mostly inactive profiles and little responses. Read receipts and being able to tell if someone is a subscriber is behind the pay wall. Amazing when the subscription expires likes roll in. Had better luck in person.

Date of experience: September 13, 2023
New York
2 reviews
15 helpful votes
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I quit this site months ago but my profile is still up and match keeps sending me emails about winks, favorites and emails sent to me, etc. but to answer any of these I would have to sign up again. Now I understand why some of the listings I responded to when I was a member were never read. The people were no longer members and were really phantoms.
On the plus side and hence the 2 stars I did meet a wonder mate, 6 months and going

Date of experience: January 9, 2014
GB
1 review
4 helpful votes
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Why do Match continue to pester me with emails saying I have been viewed when I am no longer on the site. This is false advertising and makes me wonder if, when I was a member, how many false profiles were on then. In fact I had an argument with someone about their having finished on Match when Match said they had looked at my profile, indicating they were still on Match. Very poor service and site management

Date of experience: January 26, 2016
Canada
1 review
5 helpful votes
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Poor client service
March 6, 2020

Hi

Match is an antiquated dating site that is deceitful with it's 'auto renewal' default and also in 'Matching' potential partners. There are much better sites out there that are more responsive to client needs, and I suggest avoiding Match.com

Date of experience: March 6, 2020
Virginia
1 review
7 helpful votes
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Theft
February 15, 2017

Don't be fooled. I signed up for a one month membership knowing that for twice the price I could have 6 months because I only wanted a one month trial. What they don't tell you is that ALL memberships automatically renew. There is no box to check an no recurrent billing statement just their policy. Guess what, they won't refund your payment! Don't let them scam you!

Date of experience: February 15, 2017
Pennsylvania
1 review
0 helpful votes
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Awful
November 21, 2022

What a horrible site, they didn't listen to my preferences nobody interesting all old man it is terrible don't even waste your money! It made me more depressed! And I'm a beautiful woman that's fit an interesting, horrible, horrible experience

Date of experience: November 21, 2022
Florida
1 review
7 helpful votes
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Don't waste your time or money on this site. Way to many fake accounts. Tried to get my money back a week after I joined since I had seen 10 fake accounts in the first
Week. I get messages from men who know the right words to say to a women
And then goes to say they don't get on match that much so email me at my
Personal email if you don't response or say something wrong they hide the profile
I have seen the same picture for 5 didn't accounts. Will stick with pof at least
That's free

Date of experience: October 2, 2014
New Hampshire
1 review
6 helpful votes
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DO NOT GO WITH MATCH.COM
October 13, 2016

I am not going to go into detail, but long story short. You might find someone, but odds are you wont. There are fake profiles and you have to pay extra just to guarantee someone can email you back. Your either a member or your not, when did it get more complicated than that. Big issue if you do not cancel your auto renewal your not getting your money back so enjoy another however many months you payed of useless service. They are just out for your money and nothing else. They want to charge you for everything. I have another month that I have apparently paid for so I am using my last month to basically say the same thing here... They suck and will take your money that's it.

Date of experience: October 13, 2016
Canada
1 review
4 helpful votes
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My account was hack on a Saturday password change and email change... Had to wait till Monday to be able to cancel my account because their office hours are Monday to Friday only. Trying to imagine what two full days with no control does. Must have lost credibility with everyone I was in contact with. I had to shut down everything because there's no sense of reinstating an account that's been hack. I ask for a full refund for my trouble which many other companies would do and they didn't accept it. This company will do nothing for you if your account gets hack. I recommend Zoosk... you'll get more people looking at your profile... Don't bother with Match, you learn really quickly what they stand for when your account gets hack. The receptionist also told me that this was an issue that was common. Not a secure site, avoid it, avoid it, avoid it. Mark my words, had more success with Zoosk anyway.

Date of experience: July 10, 2017
Florida
1 review
2 helpful votes
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Match Sucks
August 7, 2017

Its a useful site but the number of fake profiles is ridiculous and annoying. My profile was hijacked and it took days to recover. They don't seem to care. If you have Firefox as a browser you can't even communicate with Match via email unless you change your browser, in other words they want to load you up with cookies. Once you deactivate your account they leave your profile up and then every time someone hits your page they send you a note saying someone is trying to contact you, you better sign back up. Its annoying.

Date of experience: August 7, 2017
California
1 review
3 helpful votes
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For me, Match has been a BAD experience. I believe Match fails to take proper care of its members. I feel as though I have been dismissed by most of the customer care representatives. Plus, I have had numerous encounters with sketchy guys that, in my opinion, have not been adequately screened. Unfortunately for me I am stuck with this subscription for an entire year because I inadvertently opened two accounts. Match blocked me for using one account. I emailed them and got no response. I called and asked them to refund the one they blocked me from using but they refused. I am so angry! I even sent the CEO a letter regarding this matter and I have yet to hear back.

Whatever you do, don't do match.com. It's a huge waste of money and time.

Date of experience: April 6, 2016
New York
1 review
6 helpful votes
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Bait n switch!
February 5, 2015

Bait n switch! Out 120.00!

Selected the one month 35.99 option. The price showed in the right upper box and i entered my card info. The site charged me 120.00 for six month service and ALL the extra services! I called less than 24 hours later, got a rude lady over seas and told me she could not give any refund what so ever. This site is no longer in the us but farmed over seas. You will not get a refund and they will switch your selected one month membership to their default 6 month and you will get no where calling them. And ive been a member of this site off and on for NINE years. I no longer trust this company

Date of experience: February 5, 2015
North Carolina
1 review
38 helpful votes
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I Joined Match, com for three months last winter. About 80% of the profiles I contacted were old, long- abandoned profiles. Only about 20% of profiles in my age group were real. After three months I realized that Match had nothing to offer me. I checked and double-checked with them by phone to make sure my credit card would not be charged for another three months. It was not. That's the only good thing I have to say about Match. My advice is not to waste your money.

Date of experience: August 22, 2020
Georgia
1 review
6 helpful votes
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Match Mixers Suck
May 31, 2015

Do not attend any of the Match Mixers. They are a scam, over priced and never give refunds once they get your money.

I am so angry at the misrepresentation and have written to Match three times only to be told they never give refunds.

Also, I am not impressed with the contact. The pictures are of handsome men that look younger than their years but all either live long distance or to not follow through with a meeting.

This site truly is a rip off!

Date of experience: May 31, 2015
Virginia
1 review
4 helpful votes
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Match. Com
January 22, 2023

I should have just set my $108.00 on fire! What a joke. Don't waist your money. They do get rid of scammers quickly. The dating pool is small. Also anything you get with your premium subscription is just ONE a month. I'll never get my money back from these cons!

Date of experience: January 22, 2023
GB
1 review
1 helpful vote
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I am a woman over 40, okay looking, 3 reasonably nice pictures, professional - horrified that Match.com don't IP ban some of the most dishonest profiles of all time - I am too scared to even try the site again. Guys saying they want a friend, partner, someone they can relate to etc - lots of nice emails then bam - come over to my home or I can come to yours I don't waste my time dating. It's just very upsetting when using a dating site.

Date of experience: February 1, 2014
New York
3 reviews
4 helpful votes
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I was matched with people out of area age wise and ethnicity that I asked for plus when I cancelled my subscription I told them to take down my profile and photos
I keep getting emails from them saying these are our matches for you and people are looking at your profile and photos. What after you sent me an an email that you took my profile and photos down. That is what I call false advertising no wonder I never heard back from some of people I messaged they are no longer members. Their customer support stinks and is very robotic they do not look into any issues you have with this dating site. They could not match up a cigarette to a match if they tried
Their computer matching system needs to be revamped

Date of experience: October 12, 2021
Georgia
1 review
9 helpful votes
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Match.com
October 5, 2019

They are scammers... BEWARE.
They create fake profiles to make it seem as if you had more likes ( shown below) you can tell because you can't access them. And there place towards the bottom ( because they don't expect anyone to delete their likes like I did). Second, they don't tell you that even if your a paid subscriber, those who doesn't have a paid subscription still can't see your message, even if you pay for free email another paid options they offer. So, your stuck with a paid prescription. With fake profiles and non paid members... they just use you to allure more paid members... FAKE... they're Scammers

Date of experience: October 5, 2019

Overview

Match has a rating of 1.3 stars from 1,216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Match most frequently mention customer service, credit card and fake profiles. Match ranks 654th among Dating sites.

service
213
value
224
shipping
36
returns
56
quality
216
+48