MatchReviews 1,218

I paid 149$ for a membership. When I first accessed the account I saw they used a wealthy physician's account to scam little old ladies with fake likes. Some attractive members are only shown in the highlights and not in search so that you have to pay an additional 3$ a piece to contact them. Hiding those from routine searches is screwing them too.

A terrible dating site. It is full of profiles of people who have cancelled their subscription and are no longer active on the site, yet they continue to be displayed as though they are active. I know this for a fact because, despite being on the app for a little over a month, I was trying to delete some old, non-responsive "Likes" of mine. I'm a really decent catch, so I couldn't believe that out of 100 profiles that I had "liked", only three had "liked" me back. At first, I could delete the old "likes" easily by dragging left on the profile in the list and selecting the offered "delete" option, however, after several profile "deletes", the functionality suddenly disappeared. Not being one to give up easily, I reverted to "blocking" my old "likes".

Normally, when you select "block" for a profile, you then have to select the option "confirm" to execute the block. When I blocked most of the old "likes", instead of getting the option to "confirm", the message "Profile Unavailable" popped up. (See picture #1) So I've been busy reading and "liking" profiles that shouldn't even be there. To further prove this point, at the bottom of the "Profile Unavailable" page, there are still the options to Message, Super Like, or Like. I selected "Like" on the profile that was "Unavailable" and was then given the option to message the person. Even though they aren't even there! (See picture #2) What a scam, and a complete waste of time and money. And to top it off, many of the profiles I blocked had a green dot beside them indicating that they had been recently active. Another lie.

Add to this that I have read numerous reviews that Match makes it very difficult to delete your account. Yes, you can deactivate it easily, but try deleting it. So, what Match.com is doing is keeping deactivated accounts "active" on their site so they can deceitfully inflate their number of users when in actuality, there are not many fish in their sea.

Any tricks or hacks to get faster help from Match customer service like maybe actually talk to someone?!
I paid the most expensive subscription and can't use any of the services by not being able to get past the phone and account verification screen. I put in several "customer care" trouble forms then waited days to get a response or have to verify myself by answering 5 questions then waited days for a response of it having to be sent to another department so now am guessing I will have to wait for no telling how many days again. Dang! I tried many phone numbers found online and no luck. A chat feature on Facebook didn't work either.

I am okay with Match, or any other dating app charging a fee to access advanced features to improve the user experience. What I object to is that the basic paid subscription does not offer any useful features versus an unpaid subscription. Besides selecting gender, age range and search radius, you get nothing else. This renders the app pretty useless since one wastes their time sorting through profiles that are of no interest to the user. Instead, Match wants you to sign up for the premier subscription to get access to helpful search criteria like use interests, education, preferences as far as smoking, drinking, etc. Just a money grab. Better off to use the unpaid subscription or better yet, choose a different dating app.

Too many scammers here with fake profiles. Especially there was an expert matched me with an ugly old man! With all conflicting interests! And then they asked me if I wanted to pay extra for the expert service! Wasted my time and money here! Do not recommend this app to anyone!

I used Match before lockdown for a few months and again in 2024. Customer service not only provides no help to customers to solve their problems, but also uses judgmental attitude to blame customers without providing legit reasons due to their "privacy policy". Definitely avoid this website.

Lesson learned. I went back to Seek4Match
Which is a legit site, I used to have dates through them before the lockdown.
I have never felt more wronged than when dealing with Match. It is not a legit site. Obviously all women are being paid a commission, that's why all other forms of contact are blocked. No woman would talk on a free platform. They always make something up when it comes to a real meeting. Just avoid Match at all costs, you will do your wallet and your heart a big favor!

I met Bruno 3 years ago. He has schizophrenia and bipolar disorder and narcissistic tendencies. He mentally and physically abused me and was charged with 5 counts of assault. He also verbally and sexually abused me and treated me with complete disrespect. This man is very sick and dangerous. He appears to be charming and friendly but he is not. Please ladies do not engage or get involved with this man He will hurt you and destroy you.
I added his picture.

Match.com requires a paid membership to gain accessibility to members and send messages. There are some recommendations they make based on your search parameters called Highlights. But, to respond to a Highlight you need to spend an additional $3.00. A six month membership is already $150. I'm a fully paid member who can't message the profiles they send me without incurring additional expense. NOTE: There is no level of customer service worth contacting. There is no help line to call. You can only use email. Email responses and "solutions" from their representatives come from a book of canned responses and in trying to resolve an issue, I received "help" from five different reps. Match.com is a scam. I'll never recommend it.

Our site may be experiencing technical difficulties, or we may be working to enhance this feature.----------------- I have had this now for over a week!

Neal Hugh Hurwitz, NY NY

I joined match and created a profile I then logged out. When I tried to log back in I got a screen to verify my phone number. When I put in my phone number I got an error message that they could not verify my number. I tried many times and always got the error message. I contacted their customer care support department many times and got very little response. When I finally got an email that the problem had been resolved I tried again and got the same error message. I have been locked out of my account since I created it and not help. They don't have any phone number to call and don't answer emails promptly nor fix the problem but THEY WILL STEAL YOUR MONEY AND NOT REFUND YOU WHEN THEY DON'T PROVIDE THE SERVICE YOU PAID FOR. This site is as big a scam as any on the internet.

Match is the worst dating site I hav experienced, it is designed to make you keep paying with out even providing good matches. I will not recommend it to any one.

I need to figure out where to begin. Three months ago, my purse got stolen, including my phone and everything else, including my wallet. I ended up having to get a new phone and number to be on the safe side. I didn't update my new phone number on Match. They wanted me to verify and log in using my phone # I put my new number in, and that was six weeks ago. They won't let me log in. I tried several times to contact them through their email for help, but I have yet to succeed. I tried live chat, but nobody was there. They don't have a contact number. I paid for a three-month subscription. Today, they deducted another three-month subscription from my bank despite my emails that I can't log in and want to cancel my subscription. The bank put a stop payment on the money. I'm done with online dating. I've had too many dating sites scam me. Never again. The photo is attached to prove I can't log in all the while they are charging me. Then, they took my money for another three months.

UPDATE: Match terminated me for life for absolutely nothing. This was the same day they deducted another three months from my bank account, took my money, and blocked me. I'm very upset about this. All I wanted to do was meet someone special.

Absolutely horrific experience I would not recommend any dating site with the way the world works and the phoniness that exist

I was overcharged 75.49, so far and tried to contact via phone number listed on bank site but only outgoing message *******161. Followed prompts to leave email but when hit submit it dumped me completely from site. Think this site only wants money with absolutely no support for customers. Haven't even had time to determine if profiles are legitimate as I too was told the match I tried to contact was removed. Something really wrong here and the total lack of support is BIG RED FLAG. I have never left a bad review on any site giving the company a chance to help but they don't offer any real help just the circle runaround. You have been warned.

I set my profile to Hidden, so no one could see me unless I clicked "like" on their profile. I did this for real and important security reasons. Match changed my settings to "everyone can view profile." They did that, I assume, so they have more people to show on their "Discover" feature.

I found out about this only when I started getting Likes from men whose profiles I had not approved.

This happened to a friend, too. We are both older women, with good reasons to want privacy. I think Match gets more male members than female, and they "unhide" profiles on purpose.

This is shameful, dishonest, and potentially dangerous.

Avoid this website!

I was told by several people they had met nice people via dating apps. I've been divorced for a few years and decided to try Match.com. I've been on this site for about six months now. I'm relatively pretty, well-educated, interesting and have sent likes to hundreds of men, but never hear back from most of them. It's not been a very good experience. Many of the people who've been allowed to contact me have been scammers, not really who they say they are. Other times people I've liked and given my phone number have been removed because they need to pay more money to the company for an anonymous number and can't contact me. I'm supposedly a Premier Member, but even though I've paid a lot of money and extra money for special likes, it's not resulted in any decent matches. They encourage buying "boosts, gifts, being able to see who read your messages, who can see you, etc. As a Premier Member, shouldn't all this have been included in my initial membership? Not a good way to meet people, and sometimes I've felt sad and not very lovable, but I have to remind myself that most of the men don't even seem me or my messages unless they're willing to pay extra for everything! Don't use Match!

$50 a month? No way in hell. So many fake profiles that link to other sites. Don't waste your time or money

When trying to join match.com dating site, the email I use for everything brought back a message that it could not be used to register on their site.