Match

I recently got a membership to Match.com and it didn't take me long to notice how many of the profiles are no longer active or appear to have been abandoned a long time ago? I contacted Match.com customer service and asked why there were so many inactive profiles and if Match.com ever purges any of these profiles out of their system for non-use and they replied "we don't purge accounts that show inactivity". I believe this policy is in effect to give the impression Match.com has more users than they actually do? If Match.com were to purge inactive accounts new customers would quickly see how few people actively use the website and will end up leaving the website without purchasing a membership. This seems unethical and an unfair business practice that is solely used to manipulate future users into purchasing a membership. If you use Match.com keep in mind a majority of profiles that are going to show up as a "Match" are going to be inactive and/or abandoned user accounts.

I've had success with this site in the past. I've recent renewed my membership and continue to be impressed. I would highly recommend this. And also urge you to stay clear of fake sites such as Ashley Madison and Pure and Elite Singles.

Going on three weeks. Match.com offers some great tools to work with. They are not without flaws (I'm 70. A couple "perfect matches" were in their 30's. That's trying to BBQ a steak with a pilot light.) I've exchanged e-mails with a couple of very nice ladies. I'd like to meet them, in person. Hopefully, I will.

Don't take this program too seriously. You will be disappointed. They have a huge base, but you have to do the work. I'm given the option to say "No, thank you." if I don't see a profile match. I'm given several tools to let someone know I'm interested without jumping right into an e-mail conversation.

I'd recommend this program to any of my single friends... dead or alive.

Nice set up and their team did a great job with the overall layout of the website but they will bleed you dry once you sign up and agree to automatic payments from your bank account. Some of the irregular payments from my account were very small and random but all together amounted to far more than the agreed figure for a 3 month membership.
Although people do find partners on the site and I've even had some success myself, I just don't have respect for a company that sneakily rinses my wallet out like a rabid demon.
If you sign up watch your back or more importantly watch your bank account!

I forgot my password. I've been trying to reset the password and contacted the help line. I get a message after putting in email and it doesn't proceed to the next step. This site is not official. I didn't pay but regretfully have pics that I want to delete to keep from being used by others. Not a viable site.

Like other sites - match never deletes old inactive accounts - esp of very nice looking people. They use those profiles to entice and get you to sign up - then you find out those people are not members any more, nor haven't been for a long time. - then- systematically - your acct develops an issue - not a real issue but freezes - your only option for help - online. And wait for days. And then they erase or mangle your info - you lose all your messages - your plans get cancelled - and there is no credit issued - for a problem they cannot detail.
SOUNDS LIKE A SCAM TO ME.
These days it's a challenge to find normal people - add in the site working against you.?
BUT - THEY TAKE YOUR MONEY SO EASILY. THEN NO ONE HOME.
IT'S TIME FOR A CLASS ACTION LAWSUIT - TO TEACH THEM A LESSON..

Paid for a six month subscription. Have met twenty women. Nearly all of them seemed nice and genuine. But ultimately they revealed themselves as scammers, con artists and liars. Sometimes Match exposes the fake profiles but for the most part I find out the hard way. Definitely not worth the subscription price!

Match.com is a major predator of the online dating business clients. They suck you in with their shiny advertisements and how they match so many clients a year but really I think that's BS because once you are a member then the fun begins.
So the two major factors with finding a match are 1) present people who are near to you in other words I indicate how many miles from my location I would like to meet people. 2) I fill out a very comprehensive profile about me and the type of person I would like to meet. OK ready? 95% of the people that show up in my search or at least an additional half an hour away than what I had requested. Also anybody in that list who might be near where I live had nothing in common with me. Our profiles just don't match! But match Thinks they do. So ultimately match.com is an incredible rip off and waste of time. Stay away at all costs!

It's free, that's what they say. Finding a partner. Not at all, love is blind and so are you. Being a member gives them the right to charge you more. Weather it's a reply, or receiving one. Everyone has to pay. They know people will spend what ever it takes. Sad but true. A member faults promises. It's all about the money. You get no replies unless you pay more. That's the bottom line. It sucks being single. They rush you into it. Your. They just don't let you, or the ones you like. To talk to any one. Ya sucks for we that are looking for love. So easy to get sucked in.

Match seems more focused on making money than helping their clients connect. Even with their premium membership, I have a google ads feed on every page and annoying pop ups for micro purchases. Eharmony was super chill and a quality platform.I'd rather be on tinder than pay for match ever again.

Any tricks or hacks to get faster help from Match customer service like maybe actually talk to someone?!
I paid the most expensive subscription and can't use any of the services by not being able to get past the phone and account verification screen. I put in several "customer care" trouble forms then waited days to get a response or have to verify myself by answering 5 questions then waited days for a response of it having to be sent to another department so now am guessing I will have to wait for no telling how many days again. Dang! I tried many phone numbers found online and no luck. A chat feature on Facebook didn't work either.

I am okay with Match, or any other dating app charging a fee to access advanced features to improve the user experience. What I object to is that the basic paid subscription does not offer any useful features versus an unpaid subscription. Besides selecting gender, age range and search radius, you get nothing else. This renders the app pretty useless since one wastes their time sorting through profiles that are of no interest to the user. Instead, Match wants you to sign up for the premier subscription to get access to helpful search criteria like use interests, education, preferences as far as smoking, drinking, etc. Just a money grab. Better off to use the unpaid subscription or better yet, choose a different dating app.

I used Match before lockdown for a few months and again in 2024. Customer service not only provides no help to customers to solve their problems, but also uses judgmental attitude to blame customers without providing legit reasons due to their "privacy policy". Definitely avoid this website.

Match.com requires a paid membership to gain accessibility to members and send messages. There are some recommendations they make based on your search parameters called Highlights. But, to respond to a Highlight you need to spend an additional $3.00. A six month membership is already $150. I'm a fully paid member who can't message the profiles they send me without incurring additional expense. NOTE: There is no level of customer service worth contacting. There is no help line to call. You can only use email. Email responses and "solutions" from their representatives come from a book of canned responses and in trying to resolve an issue, I received "help" from five different reps. Match.com is a scam. I'll never recommend it.

Honestly I don't bother leaving bad reviews of a service unless it is completely and utterly useless. This is unfortunately one of those times.

A little about me. I am an attractive 31 year old male who holds a good job. Never married and has no children. During my time with match I received one or less views per day. In 2 months time I have had one member contact me first. One. A far cry from someone I would ever date. I have messaged a few dozen girls whereas most do not reply. The few that did reply did so with brief responses, never to be heard from again. Also you will encounter a lot of girls "winking" or adding you as a favorite etc, only to find their profiles deleted a few days later (bot, spam, fake). Keep this in mind if you're on a free account and are thinking of upgrading.

Overall I rate this site a complete waste of time and money.