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MakeMeChic
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MakeMeChic

makemechic.com
California
2 reviews
28 helpful votes
Follow Karla C.
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First, everything fits small! I've ordered a couple of times. My last order, were two items that were too small and just didn't look right. I tried returning and it is the longest process. You have to file a ticket and keep logging in to your account to see if there's a reply. I never did receive a full refund. It's a racket! Don't order, unless you're 100% sure about what it is you're getting!

Date of experience: July 1, 2017
Texas
4 reviews
5 helpful votes
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I love this company!
August 14, 2017

I have ordered from this company a handful of times, and every time I receive immediate confirmation and updates on my order and tracking. Even around holidays I've never waited more than a week and a half for my order to arrive. Honestly, I think ordering online for an event that is coming up very quickly is a bad idea even for good companies. Anything can happen in regards to getting it shipped out and the actual delivery process, and you have to allow for things like bad weather, restocking, Holidays, etc. All of my orders have shipped together, and look the way they do on the website. I received one order I was not happy with, but it was my own fault. I did not read the details on the item I ordered before ordering it. Other than that I love this company, and there are always discounts to be used! I will be ordering again!

Date of experience: August 14, 2017
California
1 review
5 helpful votes
Follow Jenny W.
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I fell in love with some pieces on their site and got heart broken when I received the items. It is like day and night. Will not order ever again. I have told my friends and family about my unpleasant experience. Return is so difficult so I just gave up..

Date of experience: June 22, 2017
Colorado
2 reviews
3 helpful votes
Follow Elizabeth B.
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I'm glad I found these reviews I won't be purchasing from here. The faux fur coat looked to good to be true. The website says 20% off for everyone and the coupon says its expired right when you put it in. False advertisement. I emailed them and explain with pictures and no response. Scam and rude. Won't be buying ever.

Date of experience: August 3, 2017
Minnesota
1 review
0 helpful votes
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Horrible customer service
December 14, 2021

I ordered a sweater at 10:32 in the am. I realized I ordered the wrong thing so I immediately hit contact seller to cancel the order. This was all done within a 5 minute time frame of me ordering this sweater. I received a response at 2:07 am the next day saying that my item was already shipped and I can't cancel it. The shipping says it will not get here for over a month. So now it is my problem to return it.

Date of experience: December 14, 2021
North Carolina
1 review
1 helpful vote
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Shipping mishap
July 8, 2020

I will say there customer service team is good at getting back to you quickly, BUT they gave me the run around told me lies and it has taken over a month for 1 item to arrive, which i still have not received and there " track shipping" indicates that the postal service never received my item to be shipped to me in the first place, and they refused to give me a refund.

Date of experience: July 8, 2020
South Carolina
3 reviews
3 helpful votes
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Great so far
July 26, 2017

This is the first time I have ordered from them and I have no complaints. I got a super cute pair of boots that fit perfect and didnt look cheap. I am planning on ordering from them again in the near future. Hope my next order is as good as the first one and also the delivery was faster than I expected.

Date of experience: July 26, 2017
New York
6 reviews
17 helpful votes
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Chinese scam
August 2, 2017

They say their located in the Los Angeles, but they're actually located in China and they used fake billing address in UK. Chinese scammers. They cancelled my order but didnt give me a refund. Instead they gave me store credit which I have to "withdraw" in order for them to "process my refund" which they claim would take an additional 20 days. Don't bother. Save yourself the headache and process of initiating a chargback.

Date of experience: August 2, 2017
Alabama
1 review
2 helpful votes
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LIES!
September 8, 2017

Ok like first of all I had no idea that they are shipping from freakin China! They gave no clue at all about that I thought it was a totally American site it took so long to ship. The dress I ordered was obviously cotton and polyester was spelled wrong on the tag in the dress like really lol! I bet it was spelled wrong because it was not polyester! You guys can take a chance with your money if you want I don't have it like that though forget that!

Date of experience: September 8, 2017
California
1 review
2 helpful votes
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I orderd 200$ product from this site, one of the is demaged, and a couple dont fit, I submitted a ticket have to wait two days for a weak and cold response ( sorry swimming suit can't be returned) disregarded that it was demaged on the arrival and not even assisting for the dress that it was to tite and I need to return! Don't by from this site, if it doesn't fit u or is demaged u will never get your money back!

Date of experience: August 7, 2017
Minnesota
1 review
3 helpful votes
Follow Tracey X.
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This was my first time ordering on this site and I had a defective item. I ordered a pair of boots which I really liked until I tried it on. One side was a lot tighter than the other side. Both were the same size and it was very uncomfortable to feel the difference. I wanted to return it, and they are going to charge me for a return shipping label. I wasn't happy about it because the boots were defective otherwise I would have kept them. FYI, I bought the same brand on Amazon and there was a huge difference between the two. I highly don't recommend buying from MAKEMECHIC.

Date of experience: October 17, 2017
California
1 review
1 helpful vote
Follow Ro R.
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I requested refund after 50 + days of excuses trying to work with this seller who goes by 3 names... the other being GEEK inc. They told me "USPS tracking was broke" We're international" Who hasn't ordered from China? Who knows USPS tracking doesn't break? They refresh tracking numbers so it appears to be in shipping movement. I contacted PayPal and finally my bank. SURPRISE after my bank was contacted it arrived 3 days later. NEVER EVER AGAIN

Date of experience: July 31, 2020
Hawaii
1 review
24 helpful votes
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Scam site?
June 26, 2016

I ordered two dresses and a backpack over two weeks ago, and still haven't received anything. Everytime I try to check my order information, it's virtually impossible to contact anyone at the company. Not sure if this is a huge scam, but I'm calling my credit card company asap to dispute the charge, because I'm pretty sure I'll never get anything from this phony site. It's a shame because I really wanted my purchases.

Date of experience: June 26, 2016
Georgia
2 reviews
3 helpful votes
Follow Susan L.
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About to post a screenshot dispute thru PayPal I have with you sorry pieces of crap Broken English robot responses from your LIVE CHAT and no tracking whatsoever on merchandise I ordered back in Feb? You're busted you guys! You're about to find out you've just screwed over the wrong hard working gal. You're about to be front and center when Googled for your $#*!ty/shady practices. Cannot wait! First time ordering and my God was I screwed. Not for long though!

Date of experience: March 8, 2017
Anna S. MakeMeChic Rep
over a year old

Hi Susan,

Thank you for ordering from our website.
Normally, it takes us 3-7 business days to process the order, please kindly understand, and about the shipping time, you could check the shipping at the footer of our website.
And if you need any help, you could also submit a ticket on your account, our customer service will get back to you within 24 hours, and help you to solve the problem.

Michigan
1 review
2 helpful votes
Follow Deborah K.
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Avoid this site at all costs their clothing is cheap the sizes are off and then they want you to pay to send it back. I bought shoes in size 11 and they are actually about an 8.5 and a dress that was so bad I hurried up and took it off when I tried it on the slit in it was damn near up to my neck and and the fit but the bottom of it was little and short. I have bought clothes from similar sites before but this one is horrible it should be against the law for them to sell this junk.If I could I would give them a negative 5 stars.

Date of experience: April 27, 2017
New York
2 reviews
2 helpful votes
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Great Site
December 7, 2016

I have ordered from them three times before and haven't been disappointed yet. Idk why they ship stuff separately, that's annoying, but it's all good quality. I've gotten four pairs of shoes from them and one bodysuit. The shipping can take a while for some things but then some of my stuff I got witching a couple weeks. I really like this site so far.

Date of experience: December 7, 2016
Pennsylvania
1 review
2 helpful votes
Follow Marybeth J.
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This company misleads you into believing it is American manufacturer, based out of California. I've ordered off the internet BY MISTAKE from companies like this one whose products are not only Made in China but whose product ACTUALLY SHIPS FROM CHINA! When the package arrived in Chinese, I knew it was going to have to go in the trash. All crap. I wouldn't even give it to a thrift store. And then there's Shein, which all the kids love because it is so CHEAP. Junk... all junk. Some of the products don't even list the material, it's so fake. Now I ALWAYS check out the company before I order anything.

Date of experience: May 17, 2021
Georgia
2 reviews
1 helpful vote
Follow Tiera S.
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I am so hurt I did not see these comments before ordering from them. I want to cancel my order and haven't heard anything back. I am a stylist and work with other companies such as Vue Boutique they are always on point with their clothing and shoes. Everything is sent out with ina couples days and take 2 days to get it. Im about to call the bank and report this company to the BBB if I don't refund my account.

Date of experience: April 4, 2017
Anna S. MakeMeChic Rep
over a year old

Hi Tiera,

Thank you for choosing our website.
If you want to cancel your order, please log in your account on our website and submit a ticket, our customer service will get back to you within 24 hours and help you to cancel this order.
If you have any other concern, do not hesitate to contact us.

New Jersey
1 review
3 helpful votes
Follow Bans g.
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It's been 5 months I haven't got my money back, I ordered few pieces on December 2016 and the sizes of the shoes which came were too loose on me and my friend so we returned it and we ask for our money back they said it will take 15 days once they get the product back. I was fine with that but then it was almost 2 months and I started emailing them daily and they told 15 days all the time even now they are saying they send me the money but I haven't got in my credit card and now they are saying to have dispute and all BS. M done buying from this website ever, ridiculous service ever. Though the person whose responding is kind but doesn't matter haven't got the money yet.

Date of experience: May 9, 2017
Florida
1 review
7 helpful votes
Follow Nova l.
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They don't ship your order until they get a complaint email! You will be waiting weeks for your items! & they're so unprofessional they don't even care if your upset about the delay. I wasn't offered a discount or anything! (not that I would ever shop here again) Ladies beware! When I finally get it I'll let you guys know if I'm happy with the item

Date of experience: October 7, 2016

Overview

MakeMeChic has a rating of 1.9 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MakeMeChic most frequently mention credit card and customer service. MakeMeChic ranks 482nd among Dresses sites.

service
7
value
5
shipping
6
returns
6
quality
5