I have ordered from this company a handful of times, and every time I receive immediate confirmation and updates on my order and tracking. Even around holidays I've never waited more than a week and a half for my order to arrive. Honestly, I think ordering online for an event that is coming up very quickly is a bad idea even for good companies. Anything can happen in regards to getting it shipped out and the actual delivery process, and you have to allow for things like bad weather, restocking, Holidays, etc. All of my orders have shipped together, and look the way they do on the website. I received one order I was not happy with, but it was my own fault. I did not read the details on the item I ordered before ordering it. Other than that I love this company, and there are always discounts to be used!!! I will be ordering again!!!!