Mailboxnationwide

Mailbox Nationwide is a Devon, UK based leaflet distribution company. They undertook to distribute ove 23,000 leaflets from 12-16 September 2011. I did not get one person interested in my service. Royal Mail distributed about 75,000 leaflets earlier this year & I had a great response. I back checked & found that not one leaflet was delivered in the post codes I asked for. Executive Director Caroline Pocock agreed to give me information about the distribution but only reluctantly supplied a list of only 16 roads in which they had distributed leaflets. She then stopped responding to emails. So I am in the process of taking this company to court. Very very bad experience & very costly so far.

Amazing... How to manipulate a website!

I was asked by a friend to check into this company as she's about to take them to court.
Looking over all the reviews of this company, just take a look at how many of the 5 * positive reviews are from people who've only commented on one company- check it out.
Someone more cynical than myself could possibly think that this company were setting up these reviews themselves... surely not, what sort of company would do such a thing?

Got my leaflets out quickly, I had an offer on them for Christmas and they managed to get them all out in time.

I didn't really help them because I started organising it really late, I had them printed and forgot to get anyone to deliver them!

I called them up after getting a few quotes and they came to collect the leaflet two days later and had them out over the following five.

Yeah they have some negative reviews, but there are lots more positive, and you are more likely to complain off your own back rather than praise.

My experience of them has been completely positive.

M

These people are crooks, I don't believe one of the earlier reviews - I think they are written by the company in different names - note how not one of the reviewers has written more than this one review? I am in the process of taking them to court for the non delivery of leaflets. Check other sites out including Trading Standards in Devon who are investigating them - you'll soon see how dreadful their service is. And for the record - they have 5 CCJ's against them that I know of! (all public information so check it out for yourselves)

Mailbox picked up ******* leaflets to advertise my optical practice. Despite MANY unreturned calls to them, mailbox never delivered them. Only when I got Trading Standards involved did I get my money returned. I never got my leaflets back and received no compensation for their loss.
Although they were very happy to take payment by credit card, they would only refund by ( very delayed) cheque.
I found them to be unhelpful, evasive and arrogant.
Do not trust them!

Do not use this company. We did, they did not deliver any leaflets and we subsequently took them to the small claims court and won. Getting the money, thats another matter! Caroline is a very slippery customer and lies easily. I visted her yesterday and was told that the company is in liquidation (Caroline herself told me that) but when I phoned offering work "Jamie" was very quick to prusue the enquiry. Basically a bunch of crooks. If you want to know more I think you can contact me via this site.

Very very bad experience. And YES, go to page 2 and 3 to read about the reality of this company of thieves and dishonnest cowboys.
I used them twice in London and I know now that no leaflets were distributed. I spoke to a number of people who live in the area.
When I first contacted Mailboxnationwide, Caroline herself answered. She always answers. I thought that was a bit strange as a busy Director would have a number of Office workers to handle distributions nationwide. She was very prompt at sending the invoice and very clear when pointing out that payment had to be done upfront.
When I later rang back to ask for a report, it took weeks to arrive and it was fake. I checked with the locals.
I wasted £3000 in printing and distribution costs. We are a small company and I am livid that MAilboxnationwide completely ruined the opportunity of a good advertising campaign.

Do not use this company under any circumstances
The reviews posted below are clearly fabricated reviews from the organisers themselves.
They do not communicate. They are extrememly unprofessional
I did not have evidence of a single communication being printed or delivered.
Ultimately, the fault is my mine for having contracted MailboxNationwide
Do not make the same mistake
Use the RoyalMail Door2Door service. More expensive but infinitely more reliable

We have contracted this company to deliver 33,000 brochures for a local Arts Festival. We specified the postcode areas which should have given a concentrated coverage. 3 weeks after after the due delivery date we have yet to find one household in receipt of our brochure even though the company insist that all brochures have been delivered! I would be very pleased to hear from anyone who has made high level complaints and/or have commenced legal action so we may plan our course of action.

Got mine out, I think it ran over one day because of some awful weather, the police had to close some roads, due to localised flooding, so that was understandable.

No problems with the delivery, I got one at home and so did my parents, so we're confident they when out. They're definately more reliable than putting them in the papers, more expensive mind you, but I suppose you're paying for a different service.

But on the whole, good work with and overley expensive.

Mailbox Nationwide Ltd in my experiance is a very good company to work with, my only complaint would be that they sometimes offer me a delivery slot really quickly, before I've even got my leaflets printed! This can sometime cause me some issues.

I know it's not really a complaint more an observation, but I suppose lots of people have to work to tight schedules and this must be an advantage to them.

I have always found them to be reliable and well priced.

I would recommend them for the distribution they did for us.

This is the second time we used them in a month. We are online retailer, we had a sale in July, they helped us, did a last minute distribution for 15,000 copies leaflets around Manchester. The response was great, we had more visitors compared to last year's event. With another sale coming up, we used them again for a distribution of 15,000 leaflets last week. We are impressed by their efficiency, and truly appreciated their efforts.

We would give 10 out of 5 for the work if possible, and certainly will use them again in the near future.