Mailbox Nationwide is a Devon, UK based leaflet distribution company. They undertook to distribute ove 23,000 leaflets from 12-16 September 2011. I did not get one person interested in my service. Royal Mail distributed about 75,000 leaflets earlier this year & I had a great response. I back checked & found that not one leaflet was delivered in the post codes I asked for. Executive Director Caroline Pocock agreed to give me information about the distribution but only reluctantly supplied a list of only 16 roads in which they had distributed leaflets. She then stopped responding to emails. So I am in the process of taking this company to court. Very very bad experience & very costly so far.
Amazing... How to manipulate a website!
I was asked by a friend to check into this company as she's about to take them to court.
Looking over all the reviews of this company, just take a look at how many of the 5 * positive reviews are from people who've only commented on one company- check it out.
Someone more cynical than myself could possibly think that this company were setting up these reviews themselves... surely not, what sort of company would do such a thing?
"Delivered" 3,000 money-off leaflets in the Cambridge News and Crier, this is organised by Mailbox Distribution. Not got a single one back, no customers polled from the target area received them, Mailbox refused to give any street addresses delivered to apart from a short list of addresses all from one area which their independent auditor checks. Disgusted
I've worked doing leaflet distribution for Mailbox Nationwide for a number of years now, they've always paid and keep me with fairly regular work.
It's hard work but it keeps me active and outdoors, which is nice
A really helpful company, they sorted us out with a demographic report, so we could see where was best to put the leaflets. Then collected the stock and got them delivered. The whole process was quick and easy.
These people are crooks, I don't believe one of the earlier reviews - I think they are written by the company in different names - note how not one of the reviewers has written more than this one review? I am in the process of taking them to court for the non delivery of leaflets. Check other sites out including Trading Standards in Devon who are investigating them - you'll soon see how dreadful their service is. And for the record - they have 5 CCJ's against them that I know of! (all public information so check it out for yourselves)
Mailbox picked up ******* leaflets to advertise my optical practice. Despite MANY unreturned calls to them, mailbox never delivered them. Only when I got Trading Standards involved did I get my money returned. I never got my leaflets back and received no compensation for their loss.
Although they were very happy to take payment by credit card, they would only refund by ( very delayed) cheque.
I found them to be unhelpful, evasive and arrogant.
Do not trust them!
Do not use this company. We did, they did not deliver any leaflets and we subsequently took them to the small claims court and won. Getting the money, thats another matter! Caroline is a very slippery customer and lies easily. I visted her yesterday and was told that the company is in liquidation (Caroline herself told me that) but when I phoned offering work "Jamie" was very quick to prusue the enquiry. Basically a bunch of crooks. If you want to know more I think you can contact me via this site.
Very very bad experience. And YES, go to page 2 and 3 to read about the reality of this company of thieves and dishonnest cowboys.
I used them twice in London and I know now that no leaflets were distributed. I spoke to a number of people who live in the area.
When I first contacted Mailboxnationwide, Caroline herself answered. She always answers. I thought that was a bit strange as a busy Director would have a number of Office workers to handle distributions nationwide. She was very prompt at sending the invoice and very clear when pointing out that payment had to be done upfront.
When I later rang back to ask for a report, it took weeks to arrive and it was fake. I checked with the locals.
I wasted £3000 in printing and distribution costs. We are a small company and I am livid that MAilboxnationwide completely ruined the opportunity of a good advertising campaign.
Do not use this company under any circumstances
The reviews posted below are clearly fabricated reviews from the organisers themselves.
They do not communicate. They are extrememly unprofessional
I did not have evidence of a single communication being printed or delivered.
Ultimately, the fault is my mine for having contracted MailboxNationwide
Do not make the same mistake
Use the RoyalMail Door2Door service. More expensive but infinitely more reliable
Collected my leaflets quickly and they got them delivered over a course of a month as requested.
I wanted them staggared out so I wasn't inundated and thats what they did, put out 10,000 per week for me.
Happy.
We have contracted this company to deliver 33,000 brochures for a local Arts Festival. We specified the postcode areas which should have given a concentrated coverage. 3 weeks after after the due delivery date we have yet to find one household in receipt of our brochure even though the company insist that all brochures have been delivered! I would be very pleased to hear from anyone who has made high level complaints and/or have commenced legal action so we may plan our course of action.
All looked ok from the outset and they reeled us in, but then we realised these are true con-artists. They should not be allowed to trade as they do not do the job at all. Simply cowboys. Please avoid. Any ideas of how to reclaim payment or take to court?
Got mine out, I think it ran over one day because of some awful weather, the police had to close some roads, due to localised flooding, so that was understandable.
No problems with the delivery, I got one at home and so did my parents, so we're confident they when out. They're definately more reliable than putting them in the papers, more expensive mind you, but I suppose you're paying for a different service.
But on the whole, good work with and overley expensive.
Hi i know mailbox nationwide has had some bad press i delivered 5000 leaflets in there time scale and recieved my cheque on time only foot blisters and dog bit but would do again gary
We had an awful experience will these people - 17,000 leaflets were to be distributed and the FAILED to deliever them.
All of our 'phone calls to Caroline Pocock have been met with a curt and arrogant reply. We are fobbed off each time and she NEVER returns calls once she has your money.
AVOID AT ALL COSTS!
We used this company to distribute over 13,000 flyers and yet we are confident that they haven''t delivered any. They still haven't given any reports of areas covered despite numerous requests. This seems to mirror the problems other users on this site have had, apart from a number of questionably positive ones. It would seem we have lost not only the money we paid them, but also the sizeable printing costs of the leaflets. Has anyone had any luck complaining, or have any advice about legal action?
We would definitely recommend for door to door distribution. They were extremely efficient and helped us plan our campaign by providing us with postcode maps of the area, with the number of properties on them.
They gave us feedback at the end of the leaflet drop with a list of roads that had been checked. I was happy with the service.
I used their services last week, I was happy with their performance and have had 8 enquiries already, mostly for quotes. I've had more response and it's more immediate than than the Yellow Pages.
I'll be using them again for my next delivery.
Mailbox Nationwide Ltd in my experiance is a very good company to work with, my only complaint would be that they sometimes offer me a delivery slot really quickly, before I've even got my leaflets printed! This can sometime cause me some issues.
I know it's not really a complaint more an observation, but I suppose lots of people have to work to tight schedules and this must be an advantage to them.
I have always found them to be reliable and well priced.
Overview
Mailboxnationwide has a rating of 3.1 stars from 47 reviews, indicating that most customers are generally satisfied with their purchases. Mailboxnationwide ranks 12th among Local Advertising sites.
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