website thubmnail of Yahoo Mail
How would you rate Yahoo Mail?
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Georgia
1 review
2 helpful votes
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Stopped getting email on my Yahoo account. Set this up years ago through ATT. Both logos are on their page. ATT won't help. Tried everything on the help page. Now they want to charge for support. Wtf,?

Date of experience: October 4, 2019
California
1 review
8 helpful votes
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Here are just a few of the issues with the "New" Yahoo mail:

* Inbox Layout cannot be reduced in size any further.
* Preview Panel does not expand enough (see above) which causes messages to be cut off from side to side. *should not have to scroll from side to side to read a message.
* The Folder List is cut off so full folder names are not readable. Expand and Collapse similar to Gmail would be advisable.
*Spam folder STILL does not give a count of messages in the folder so unless you click on it you have no idea if there are messages in there or not.
* Trash folder, also, does not have a message count.

Date of experience: June 22, 2019
Australia
1 review
3 helpful votes
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Seriously deficient as far as actually delivering mail to my inbox. Think it would be quicker to send it via snail mail. Hopeless. I'm slowly switching across to mail (dot) com, that actually works like an email provider is supposed to.

Date of experience: July 5, 2019
Alaska
1 review
0 helpful votes
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Long time user
May 14, 2020

Have enjoyed Yahoo email and yahoo search engine since they were number one in the field. And I caddied for chief yahoo Jerry Yang at the San Francisco Golf Club. His kind appreciation of my venture into Silicon Valley business during the dotcom meltdown buying used cell phones for resale has inspired me to this day.

Date of experience: May 12, 2020
Texas
1 review
2 helpful votes
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Terrible service, they continuously lock you out of your accounts for security reasons. I have had my account synced to my phone and computer then out of the blue they are no longer recognized. There customer service is a joke. I do not reccomend for new users. Use google, they dont pull this crap

Date of experience: September 17, 2019
California
1 review
3 helpful votes
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Jordan Kopas
September 23, 2018

Could not make my own yahoo account. Google is so superior. They kept saying my number was incorrect. It's my number die yahoo. Never visiting your site or email. Thanks google please make yahoo employees lose their jobs!

Date of experience: September 23, 2018
GB
1 review
1 helpful vote
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Can't sign in on laptop, says incorrect password. Tried to change password on Android and it uses my mobile number. No option to change password. Deleted app 4 times then reinstalled it from Google play 4 times and it didn't load 4 times. If I could migrate my emails to Gmail I would and would never use it again. Like I said absolutely rubbish. Zero stars not one. Don't know who owns or runs it but they should get a horse and a cowboy outfit.

Date of experience: July 29, 2021
Florida
15 reviews
59 helpful votes
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Yahoo mailpro scam
July 15, 2019

I was paying 19.99 for mailpro. Yahoo increased fee 75%... Charged my acct without notifying me of the increase and refuses to cancel and issue a refund. NO phone contact for billing, only email. Finally communicated with agent"BAM" who refuses to issue refund and ignores further communication. Filed a formal complaint with Federal Trade Commission. Total Scam

Date of experience: July 15, 2019
Massachusetts
1 review
0 helpful votes
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One day last week, I noticed I had only a few emails in my inbox. I checked and I had nothing before the new year. I filed a complaint through their system, in which I had to claim that I mistakenly deleted my emails. They restored all my emails back to 1998 BUT none from 2019. They claim they're not available. REALLY!

Date of experience: January 13, 2020
Colorado
1 review
5 helpful votes
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I believe the title says it all. If that were the goal of a website, yahoo would be accomplishing this with 5 stars (completely undesirable). Unfortunately, this is one of my first web addresses, so I have a lot of contacts through them. I can only believe that the reviews of progress and one of the best have been written by yahoo employees.
Yahoo is an inefficient, manipulating troller. Wish I'd never subscribed, but choices were limited back then.
Yahoo, your age is your only hope, but as you're going, you're going to die of old of it. We'll celebrate that death unless you change your sucky direction.

Date of experience: December 18, 2019
GB
1 review
1 helpful vote
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Dreadful upgrade
October 4, 2020

Yahoo mail is so unpleasant to use since the recent upgrade. Apart from the fact that it takes longer to navigate my mail, I can no longer forward attachments. Also, when I select the forward key, the address bar is now populated with the email address of the sender.

Date of experience: October 4, 2020
Texas
1 review
0 helpful votes
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Terrible
May 12, 2021

Constant problems with yahoo, don't have any of those problems with gmail. I can't run yahoo on both my mobile and desktop sites without random emails getting sent to people. I am going to have to stop using yahoo mail.

Date of experience: May 12, 2021
Tennessee
2 reviews
7 helpful votes
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YAHOO MAIL SUCKS
November 16, 2019

Continually get errors when trying to forward emails to family from the App. I'm certain it has to do with their ridiculous programmer restrictions. Also they don't allow you to file your sent emails into folders, only a trash option.
I have too many file folders to start over with someone else.
YAHOO MAIL, YOU SUCK!

Date of experience: November 16, 2019
California
1 review
4 helpful votes
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Don't do anything that you need to keep secure with this email, since their security is atrocious. I've had any and all email addresses hacked through yahoo. Its so difficult and clunky to navigate. Trying to change your email password which will no doubt get hacked is unnecessarily difficult to do with its clunky interface.

Go elsewhere, move all your stuff of of these awful servers. Avoid avoid avoid.

Date of experience: July 17, 2019
Connecticut
1 review
2 helpful votes
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Propaganda at it's worst
September 28, 2020

At least when yahoo "allowed" comments to be written following its articles some of the truth actually got out. NOW, yahoo is an indoctrination machine for the far left Nazis, police haters, antifa and the democrat party. There is the First Amendment and then there is lying, under the guise of freedom of speech. Yahoo says it wants to make a safe environment for its readers and therefore closed the ability of people to voice their concerns. WHAT? Am I to be assaulted "online" because another party disagrees with my position? What became of their (yahoo's) view of freedom of speech? The real reason yahoo closed down its comments section is to squelch the truth from getting out. Isn't it funny how it happened while getting close to the general election? Yahoo is afraid of the truth. Don't feel bad, yahoo... Goebbels would be very proud of you...

Date of experience: September 28, 2020
Minnesota
1 review
4 helpful votes
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YAHOO MAIL SUCKS
October 30, 2019

What is the point in having an alternative email address on the account if you cant use it to retrieve the password and the phone number on the account is shut off and the only way to retrieve it is by signing up for yahoo pro which costs. Free service my $#*!.

Date of experience: October 30, 2019
New Jersey
1 review
1 helpful vote
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HORRIBLE SERVICE
February 5, 2020

I was trying to access my account for yahoo it block me out. All the f**king info is old since I started the account in 2004. They want to charge me $12.00 to change my $#*!ing password. OMG the staff is horrible.

Date of experience: February 5, 2020
Texas
1 review
2 helpful votes
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I was unable to access my yahoo account because my code was being sent an old phone number and customer service was the worse never gave me access after all the information I provided

Date of experience: June 23, 2023
California
1 review
0 helpful votes
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My account was hacked and taken from me. I called their support and notified them of this issue. They did not care my account was hacked and because I do not have my old phone number when the account was made there is no way for me the owner of the account to recover it. There is also no way for YAHOO to going through their OWN system to help you recover your account. Furthermore they will continue to tell you that they are a premium support service and charge for their service even though they are not helping you. They will also direct you to their support website which will bare no fruit and take you to a dead-end of functions and mechanics that do not work. Like others ZERO stars but no option for it. Yahoo needs to be shout down.

Date of experience: November 29, 2021
India
1 review
1 helpful vote
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Yahoo! Mail is one of the oldest web-based email programs and remains one of the best. It is powerful, fast, easy to use and everything works. It has the best customer support *******277 team who resolve every single query faced by their loyal customers. It also works on almost any computer platform, including mobile, and comes with more storage space than any normal user could use. Although each message and the sum of all attachments added cannot exceed 25 MB.

Yahoo! Mail is really useful when you have multiple email accounts. You can access POP and IMAP accounts, and you can even forward mail to another account.

Yahoo! Mail can also automatically block spam, but it does not do so perfectly. Often, spam arrives and sometimes even marks a legitimate email as spam. But it also comes with custom spam filters, and users can block specific email addresses.

Yahoo! Mail also has cutting-edge security features, as well as automatic virus scanning.

Date of experience: July 24, 2019

Overview

Yahoo Mail has a rating of 1.4 stars from 289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Yahoo Mail most frequently mention customer service, phone number and email address. Yahoo Mail ranks 153rd among Email sites.

service
57
value
51
shipping
18
returns
19
quality
46