website thubmnail of Yahoo Mail
How would you rate Yahoo Mail?
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GB
2 reviews
7 helpful votes
Follow Chris F.
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Rubbish
November 18, 2019

Can't open email graphics example amazon purchasing confirmation emails
Rubbish
Has annoying ad emails constantly at the top of your inbox

Date of experience: November 18, 2019
GB
3 reviews
5 helpful votes
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I like the yahoo mail
February 21, 2013

I like the yahoo mail. Use it for 5 years and I'm satisfied. It has good spam filter and always notices me of any suspicious activity in my account

Date of experience: February 21, 2013
Georgia
1 review
2 helpful votes
Follow J W.
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Adding information to your contacts is just impossible. Previously saved info totally lost!
When are you going to correct this

Date of experience: September 11, 2019
Oregon
1 review
0 helpful votes
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It costs to do anything on yahoo and that is WRONG. There are people from cambodia or asia or arabic countries that you cannot at all understand. It costs 1.00 a minute to call them. Also calling comcast or xfinity costs as well $1.30 a minute. We are disconnected as a society and all are robots staring 24 hours a day at a computer screen. Also tried to call capital one today and they wanted 1.00 a minute to talk to them. Since Covid this is a reality. How man of the thousands of companies out there will do this scam and fraud of the compujter. I am not a robot and am tired of being treated like one or a piece of garbage and crap. I plan to tell hundreds of my neighbors what the hell is going on. It happened when Japan bought out yahoo in 2015 and the other day AOL bought them out. All it does is make companies bigger and bigger and bigger. If covid existed they would not get away with this scam and sham. I hate you yahoo mail. I hate you I hate you I hate you I hate you I hate you I hate you I hate you I hate you I hate you I hate you I hate you I hate you I hate you. I plan to tell the 2000 people in my apartment complex the scam and sham yahoo is pulling by putting people who do not speak any english at all on the line where no matter what you cannot understand them. What a scam to do to the elderly. I am 56 years old and considered elderly since I am 1000 percent disabled. This is the truth and want people to know that we are being made into robots and to stare at a compter and be a robot for the next 50 years. Yahoo mail sucks bad!

Date of experience: May 13, 2021
Rhode Island
2 reviews
5 helpful votes
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WE ARE NO LONGER EXCEPTING EMAILS FOR
*******@YAHOO.COM

DO TO UNEXCEPTABLE BEHAVIOR OF YAHOO SINCE THE ACQUISITRION OF YAHOO FROM VERIZON, SUCH AS BUT NOT LIMITED TO EXTORTION, JUNK MAIL AND THE LACK OF TRANPARENCY WE HAVE DECIDED TO DELETE THIS ACCOUNT AFTER 23 YEARS.

TO INSURE THIS TRANSITION WILL HOPEFULLY GO EASILY WE HAVE BEGUN NOTIFYING EVERYONE WHO HAS THE NEED TO KNOW THE NEW ADDRESS. YOU CAN IMAGINE AFTER 23 YEARS OF USING THIS SAME ADDRESS THERES BOND TO BE SOME HICUPS.

SO, IF YOU HAVE THE NEED TO KNOW THE NEW EMAIL ADDRESS AND WHERE NOT CONTACTED BY US DIRECTLY PLEASE FEEL FREE TO CONTACT US THRU OTHER MEANS.
THANK YOU.

Date of experience: March 19, 2023
GB
1 review
2 helpful votes
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Rubbish
March 13, 2020

Theres not much more i can say i feel this has been forced upon me by sky.com even forced to write a longer review...

Date of experience: March 13, 2020
South Dakota
1 review
0 helpful votes
Follow J W.
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I've tried for a week to get into my accounts. You are a nightmare. I've had one acct over 20 years. Never again, absolutely maddening.

Date of experience: April 16, 2022
Pennsylvania
2 reviews
17 helpful votes
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They keep sending my emails to SPAM folder. I have contacted support and their response is as useless as their email system.

Date of experience: September 24, 2018
Virginia
1 review
1 helpful vote
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If I could give Yahoo zero I would - product SUCKS! User interface is horrible. Can not even make inbox readable. Do Not Use!

Date of experience: November 30, 2019
California
4 reviews
0 helpful votes
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I have been using yahoo mail for some years now, I think it is very well put together. So I give it 4 Star Rating.

Date of experience: April 16, 2016
South Africa
1 review
3 helpful votes
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Yahoo e mail not responsive, gmail loads within 10 seconds, yahoo does not load at all, after 60 seconds, bombs out, saying "no internet connection".

Date of experience: December 6, 2017
California
1 review
4 helpful votes
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$#*! Yahoo Pro
May 22, 2019

Who charges people just to reset their password? And who the hell is really going to be needing all tat "assistance" with their email?

Date of experience: May 22, 2019
California
22 reviews
75 helpful votes
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Browser beware.
For safety's sake I would leave no personal info on any emails. Delete, delete and delete often.

Date of experience: September 27, 2016
Indiana
1 review
0 helpful votes
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Yahoo Mail Plus is a Ripoff
August 1, 2022

My yahoo mail is a disaster. Decided to try a free 14 day trial of yahoo plus. Slight reduction of ads but still no way to help with spam, so I tried to cancel after 14 days. Only way to cancel is by getting a phone code (but my phone was not on file and no way to enter it in settings), a QR code (which I wasn't set up for) or by a code sent to an alternate email (which was an email I hadn't used in 15 years and did not know the password for). So I had to call them, wait on hold, then spent at least 30 minutes while they said they could not identify me. They did NOT have an identification problem when I signed up for Yahoo plus or billed me! Finally agreed to cancel but would not refund the $5 which had been billed today for coming month. I was so pissed that I spent another 30 minutes trying to get refund, mainly someone explaining they could not identify me so they could not refund. When I asked for a supervisor, I went into a loop for 30 minutes of the guy saying "I could not find a supervisor, may I place you on a brief hold while I continue to look for one." This went on for a while before I finally gave up. CONGRATULATIONS, YAHOO, YOU HAVE SUCCESSFULLY SCREWED AN OLD LADY OUT OF 5 BUCKS! I hope you're really proud of yourselves!

Date of experience: August 1, 2022
Indiana
1 review
0 helpful votes
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LOST MY JOB
July 8, 2022

AM DISABLED AND YAHOO REFUSED TO GIVE ME ACCESS TO MY ACCOUNT. I HAVE NOT BEEN ABLE TO WORK FOR 4 YRS DUE TO THEIR CRAZINESS. REPORTING TO THE BBB. I THINK THEIR CUSTOMER SERVICE IS ON DRUGS.

Date of experience: July 8, 2022
GB
1 review
2 helpful votes
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Nothing but spam adverts total crap for all real news use a proper website this is just a site for crap advertising spam websites

Date of experience: September 20, 2018
Minnesota
7 reviews
19 helpful votes
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I have had a Ymail account since about 2007. E-mail received was initially just from my friends. I then joined a list serve for attorneys. I would get dozens of e-mails daily from this list serve. Yahoo seemed unable to handle the increased volume of e-mails. I don't recall now what kinds of problems there were. One thing I do recall is that if a list serve member responded to a posting, the response would come into my e-mail as a separate e-mail. If 10 people responded to a posting on the list serve, I would end up with 11 e-mails (the original poster's + the 10 responses). If I tried to search for a certain subject line (so I could read all the related e-mails at one time) Yahoo often seemed to malfunction (i. E., returning no results, etc.). Fed up, I opened a Gmail account and have used that for the list serve e-mails. If there are multiple responses to a post, only one e-mail shows up in a person's Gmail inbox--the original post and the responses are all "bundled" into one e-mail.

My Ymail account has been hacked at least twice while my Gmail account hasn't been at all.

Yahoo is also lousy at filtering out spam. After the most recent hack, I've found that I typically get about a dozen "pornographic" e-mails in my spam folder. I delete these without opening them but, based on the subject matter, it's clear that they are filthy (i. E., "want to watch me masturbate"). I also get almost daily e-mails in spam re Viagra. I get none of these types of e-mails in my Gmail account. The only genuine spam I get in Gmail is of the "Nigerian scam" variety and I might get 1-2 daily.

A few years ago I was having problems with my Ymail account so sent a complaint to Yahoo about it (don't recall the exact issue now). Anyway, I did get a response from Yahoo--Yahoo took NO responsibility for the problem and informed me that the problem must be MY computer!

Anyway, I am in the process of shutting down my Yahoo account. Wouldn't recommend Ymail to anyone.

Date of experience: October 28, 2017
Utah
69 reviews
100 helpful votes
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No complaints
December 19, 2019

Well they are not the best and not the worst. I have had several Yahoo mail accounts over the years and have not had issues.

Date of experience: December 19, 2019
California
2 reviews
3 helpful votes
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They have absolutely no customer service and don't give a damn. Use any other email... it has to be better.

Date of experience: August 1, 2017
Texas
1 review
4 helpful votes
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Always need to verify account every single time what an annoying and unnecessarily cumbersome process

Date of experience: July 29, 2019

Overview

Yahoo Mail has a rating of 1.4 stars from 289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Yahoo Mail most frequently mention customer service, phone number and email address. Yahoo Mail ranks 153rd among Email sites.

service
57
value
51
shipping
18
returns
19
quality
46