Mags

Please don't believe it. I signed up through a membership with Books-A-Million. Waited over 12 weeks for my magazines only to find out through the 800 number that my card issuer canceled the magazines. If that were the case, which I could find no record of, it meant my company deemed it a scam. If I signed up for free magazines, why did you need my card information anyway? At any rate, please don't believe Books a Million if they try to sell you this scam. Waste of time

I did the low subscription. Said it would be here in 4-10 weeks. It's been 10 weeks and now they are saying "No" it's 12 weeks and it is scheduled to be here by the 12 week mark. Saying that I can't read the email in front of my face. Regardless, there was no notification of a delay, no trying to make it right, no apology. In my opinion this is terrible customer service and a low rate company. Beware! I was possibly going to renew but I promise you I am not with this company.

I decided to try several magazines at a discounted rate as a reward for filling out a survey. The promotion offered a one year subscription as a trial. The initial charge was a few dollars more than the offer, but what was worse is that they charged me to renew the subscriptions after just a few months! I was not anticipating any further charges in the first year. Total scam!

RUN fast - please complain, write review of their illegal practices - dispute! I don't know how they get information but I did not subscribe ever and they caused an overdraft on my account! Wish there was a negative star.

I used to work for one of the magazines I subscribed to that never arrived. When I complained to the "live" agent, she said it was because I had cancelled -- which I had done mere minutes before contacting her. When I explained that, she didn't get it. I swear it was a bot. What little money I paid is lost. I don't care. Just want to alert others to not ever deal with these folks. But there's a sucker born everyday. Nothing you can do about that.

The company, through other channels, offers very low initial subscription rates and then renews subscriptions automatically well above market (100%+ markup!) -- with no price transparency!
There's no email notification and when you see a pending renewal, there is no price listed - just "renewal fee not determined yet".
E.g., National Geographic just renewed for $68 when it is $34 on the NatGeo website. Amex flagged it as fraudulent charge and I just cancelled my subscription. We'll see...

Mags.com does not cancel your subscription ever. Makes it difficult to track or contact them.
Very sleazy and lucrative sign up - through air miles or other tactics and then they are leaches.
Avoid them and do yourself a favor.
Some cards companies have now put them on a watch list.
Avoid Avoid Avoid and report scam to as many people you can

I got a cheap promotional subscription for completing a survey, and when I went to check that my subscriptions were actually active, I accidentally hit the Unsubscribe button, which immediately cancelled my subscription, no "Are you sure?" or anything! I talked to customer support about it but they said there was no way to reverse it. Huge disappointment!

I tried to cancel subscriptions but the website conveniently doesn't work. You click billing and subscription, and, surprise, there's an error. You have to call and go through some difficult automated phone system. This is great for their revenue and terrible for customers.

"Tell me the name of the magazine you want to cancel." NO! Stop making it harder to unsubscribe.

They make you decline at least 2 or 3 prompts to keep subscribing for EACH subscription that are worded in a very confusing manner "you can cancel future charges and keep the magazines you've already paid for". This should be borderline illegal.

Sign up for 4 subscriptions back in February and never received not a one of them and then today I get a notification from PayPal that they are charging me. I filed a report against them with PayPal to make sure I didn't get charged and chatted with an agent at mags.com and they acted like I was receiving the services I sign up for. I made sure the subscriptions were canceled and was not being charged. Would not recommend using them for anything.

Did not receive any. A scam. I expect a full refund as I will contact PayPal for their support against your fraudulent practices

Just before the plandemic started I ordered some magazines for a few $$. 1 1/2 years later I noticed 3 charges on my paypal account that totaled $70 within a week of each other. I didn't order anything and I did not check a box that said to keep billing me when I ordered the "just pay shipping" first round. Paypal dismissed my case saying it was consistent with my purchases. Just a heads up to anyone else thinking about the "free" magazine offer. I have emailed them several times and have not received a response. Also, If you did order the "free" ones and don't want to keep receiving them, make sure you cancel auto payments from SynapseConnect. You've been warned

Got a gift card from a car dealership for this site used it to subscribe to several magazines. I read fine print no where did this say it auto renews. My original cost was $20 they just renewed these all at $17 each for 5 magazines. No permission was implied or signed I am going to fight it and going to report them to every site possible about the fraud.

I ordered several subscriptions at a group rate ($40 total) for my mother. The company then automatically renewed all the subscriptions separately with zero notice. The money was taken from my PayPal without a chance to review, approve or renew. The rate at that time was much higher and it came to well over a hundred dollars. Magazines arrived sporadically and then not at all once an address change took place. It's been a year and they just automatically renewed again. Another $90 so far with more pending. I'm sure nothing will come and flushing money down the toilet isn't on my agenda. I checked the address and it won't update the change. So either the resin residing in my mom's old place is getting them or no one is. Either way, I'd like a partial refund. And I'd like to ensure there's no ongoing billing relationship.

First they offer free magazines. Fine. Then they charge a processing fee of a few dollars for each for the "free" magazines. Then, after the free one year they try to auto renew at $30-$40 each. And to cancel is very difficult via automated voice that tries to fool you by implying you get more free issues if you continue.

I ordered nearly two months ago. No updates. They don't answer calls or email. I filed fraud with my bank.

This is a scam that some larger companies try to pass off as a "gift." However, they get paid to promote these magazines as a "gift." Oftentimes they convince the consumer to take a survey so they can collect extremely valuable consumer data, or to appease an upset customer.
This "gift" has a cost, though, and you will not even be capable of realizing for a whole year. This is assuming you pay close attention to your bank statements. Mags. Com hopes you will not notice and is how they keep most of their "customers."
Assuming you notice the charges, it's very difficult to figure out who to even contact about all these surprise lifetime automatic renewal magazine subscriptions. Once you track down who is charging you, you will have a very hard time cancelling. They cover themselves with all kinds of fine print BS.
This should not be allowed, but I guess scammers are gonna scam.

I purchased 4 subscriptions at $2 each from "Healthcare Alliance" doing business as Magazine Discount Center billed as mdc.com. A year later without notification I was charged $22-32 for each subscription by Mags.com + MyLife + 4YourHealth Brands doing business as magcustomerservice.com. They bill each magazine on separate days to make it difficult to detect the charges. They use multiple company names so it is difficult to compare to the original subscription purchase. There is absolutely no notification before the renewal date or warning of the amount they will charge. After the first renewal for $22 for Car and Driver, I immediately called to cancel, complain and ensure I was removed from their system. The next day I was charged $32 for Wine Spectator. I called again to complain, but had to register online to get proof all subscriptions were cancelled. To view the subscriptions online, they require you to register a new account with long list of fine print allowing them to use and share your personal data, including tracking your browser activity and online purchases. They know exactly what they are doing with multiple layers of grifting.

I was charged $40 for magazines I did NOT authorize a purchase for or receive. Like others have said, I was given a "free" 1-yr subscription as a "gift" for answering some online surveys. When I called, they tried to only refund a portion of it. I argued that I did not subscribe to OR receive these supposed magazines, and I need a full refund. Eventually, the customer service agent agreed to refund the full amount within 3 days after I threatened to get my bank involved. I will be keeping a close watch to ensure they follow-through on their promise.

I did not receive the magazines I signed up for for 2- 3 months. Tried multiple times to cancel the subscription and they couldn't find my account. Amazon charged me a new monthly charge a year after I signed up but before I received a full years' worth of magazines. I was finally able to cancel the subscriptions through Amazon, but not through the merchant.

It's been 2 weeks, no mag, no contact and unfortunately leaving my Dad with no present. Disgusting behaviour.

I was offered a two-month free trial through a purchase I made at a retail store. I was to choose 3 magazines, and I would receive a monthly issue for each. I received ONE total magazine throughout my trial period. They said they would cancel my account and not charge me once the trial is up, but I'm afraid they will... We will see if they do. But don't waste your time. Not worth it!

After spending an hour trying to cancel they charged me $75 extra to cancel. Tony would not bend to help me cancel. Do not start subscriptions through them.