website thubmnail of Mags
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Illinois
1 review
1 helpful vote
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Beware of this scam
November 2, 2022

Deceptive practices, they should be investigated and execs indicted for activities like this. This company is a complete scam, beware, our experience has been consistent with others... watch out!

Date of experience: November 2, 2022
New Mexico
1 review
2 helpful votes
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Does not exist
September 4, 2024

Do not have right billing website on automatic billing to my checking account cannot find website they put on my billing www.mags.comNY

Date of experience: September 4, 2024
Texas
1 review
1 helpful vote
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I ordered nearly two months ago. No updates. They don't answer calls or email. I filed fraud with my bank.

Date of experience: June 6, 2023
Florida
1 review
6 helpful votes
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I got magazines free by using some of my airlines miles during the pandemic. Fig'd have lots of time to read them so happy to get at the time. This year they renewed without my authorization and somehow got my credit card # to bill them! PEOPLE WATCH FOR UNAUTHORIZED CHARGES ON YOUR CREDIT CARD!

Date of experience: July 15, 2021
Washington
6 reviews
6 helpful votes
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Crooks
May 14, 2023

Mags.com got ahold of my PayPal from when I made the mistake of buying subscriptions from them through my frequent flyer miles program: Since then, they charged me small sums three times last year and now suddenly four larger sums (around 20-25 a crack), all without permission, all set up as "automatic payments". Be cautious. I never agreed to ongoing subscriptions with them and yet every 'free magazine' I've got from frequent flyer has been that without my knowing. They're thieves. Am undergoing PayPal dispute and have cancelled them all by hand but this is a warning. I did NOT buy any ongoing service with them. Each was supposed to be a one-time shot for a set number of magazines. I had to go to their own site, create and account to see my 'subscriptions' and cancel each by hand. They try to con you into sticking with it and coming back later to cancel in order to get all you paid for, or you can just throw money away on the new amount they just charged you and cancel now. Just not right.

Date of experience: May 14, 2023
Georgia
3 reviews
1 helpful vote
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Total scam
July 22, 2024

No notifications of when these subscriptions are up for renewal. Worse, even when you do cancel these subscriptions, it sometimes won't take.

Date of experience: July 22, 2024
New Zealand
1 review
1 helpful vote
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Don't do it!
August 4, 2023

It's been 2 weeks, no mag, no contact and unfortunately leaving my Dad with no present. Disgusting behaviour.

Date of experience: August 4, 2023
California
1 review
5 helpful votes
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I purchased 4 subscriptions at $2 each from "Healthcare Alliance" doing business as Magazine Discount Center billed as mdc.com. A year later without notification I was charged $22-32 for each subscription by Mags.com + MyLife + 4YourHealth Brands doing business as magcustomerservice.com. They bill each magazine on separate days to make it difficult to detect the charges. They use multiple company names so it is difficult to compare to the original subscription purchase. There is absolutely no notification before the renewal date or warning of the amount they will charge. After the first renewal for $22 for Car and Driver, I immediately called to cancel, complain and ensure I was removed from their system. The next day I was charged $32 for Wine Spectator. I called again to complain, but had to register online to get proof all subscriptions were cancelled. To view the subscriptions online, they require you to register a new account with long list of fine print allowing them to use and share your personal data, including tracking your browser activity and online purchases. They know exactly what they are doing with multiple layers of grifting.

Date of experience: July 2, 2021
Washington
3 reviews
26 helpful votes
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Scam
March 24, 2022

I signed up for a deal on 4 subscriptions. As it turns out I have not had time to read them. I filled out cancellations on line several times. Yet they went ahead and created four different charges on Paypal. Each appeal there is complicated.

I was stymied by the bot when calling mags.com. It only wanted a landline which I don't have. Then it's asking me for my name in a subscription and it's not finding anything I finally ignored it and just went through pressing zero and reached someone he agreed to cancel them although I said I've been trying to cancel them and then starts doing a lot of double speak about re-ordering and then canceling and getting mine for money back and I would tell him no I just wanna cancel it and get my money back I don't want any more subscriptions and he would start presenting different options which can confuse the whole thing. So I said I just wanna cancel it and he did and he said the credit was gonna be for $54 I said this is about a week after the renewal. So that the most you would've been able to send would be 1/12 but you're holding back a third of the money he started giving all sorts of doublespeak and then I just said forget it I would deal with it from PayPal

Date of experience: March 24, 2022
California
1 review
3 helpful votes
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SCAMMERS!
April 2, 2021

They are scammers! I didn't authorize any purchase at all and I was going through daily bank statements and found that they charged me for a subscription and some magazines which I never even received them (if I even did want them). Overall A SCAMMMMMMMMMM

Date of experience: April 2, 2021
Vermont
2 reviews
1 helpful vote
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Scam
March 31, 2024

This was supposed to be free subscription. I am being charged $2.00 per subscription. I am canceling this crap.

Date of experience: March 31, 2024
Florida
1 review
4 helpful votes
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Got a gift card from a car dealership for this site used it to subscribe to several magazines. I read fine print no where did this say it auto renews. My original cost was $20 they just renewed these all at $17 each for 5 magazines. No permission was implied or signed I am going to fight it and going to report them to every site possible about the fraud.

Date of experience: March 4, 2021
South Carolina
1 review
9 helpful votes
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No magazines
November 22, 2020

Did not receive any. A scam. I expect a full refund as I will contact PayPal for their support against your fraudulent practices

Date of experience: November 22, 2020
France
1 review
0 helpful votes
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Horrible
September 21, 2022

They didn t got the permission to charge me on my credit card. I Just realise today i was charge since last year

Date of experience: September 21, 2022
Washington
1 review
7 helpful votes
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Fell for it and ordered four "promotional and free" magazines and paid $2 each for shipping - and received none of them.

Date of experience: December 5, 2020
Indiana
1 review
2 helpful votes
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I have tried to send a msg to customer service to cancel subscriptions…. IMPOSSIBLE! DO NOT deal with this company!

Date of experience: January 12, 2022

Overview

Mags has a rating of 1.1 stars from 57 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mags most frequently mention customer service and free magazines. Mags ranks 197th among Magazines sites.

service
31
value
34
shipping
28
returns
23
quality
22