Lyft

Never again! When the driver collected us, he passed the entrance to the driveway and almost passed to exit, and he pulled on the side of the street, this was a morning after a rainy night, so naturally the street was mucky.
We walked to the car from the driveway which is covered and was not wet or had no dirt. I later received an email with photos saying that I had been charged $30 for damage. The photos show the dirt off our feet on the car and we were being charged for that. There are 2 problems I have with this, if the driver had pulled into the driveway, we would not have this problem and I sent pictures to LYFT to support my claim.
Secondly, am I supposed to walk with a portable shoe wash to ensure that no dirt from the bottom of my foot gets on the car? LYFT refuses to refund me, I will not be using them again!

I as a driver for lyft, but before i became a driver i had to buy a car, insure it, w/down payment i was out 3,200 then first week i receive a notice that i will be deactivated if i fall below 4.6 10 days later i was deactivated, and they did not even wan't to work with me, they just said no were done with you. So now i have a car payment, inc payment, and bills piling up because of no job, they should learn to work with there drivers, after all we are the most important operation to there business, they are nothing without us drivers, someone should tell them that before its too late.

On 10/02/23 Lyft canceled 4 rides on me less than 30 seconds and also canceled on me 10/03/23 for no reason and now the holding my money that's so crazy and a ripped off you can't even talk to a live person what a shame for such a big corporation

I was giving good reviews to friends about Lyft but the last few days I have been disappointed. In my opinion if they are no drivers Lyft should at least contact the person and say we don't have drivers and I think you should take another option. But I sat and waited and due to that I got to work late.

I wish I could give zero stars. Booked a ride over in late December from Charlotte international airport to Columbia,SC for my niece. The total charge was $168. The driver called me and asked how much Lyft was charging. I told him $168 he said Lyft was only paying him $60 for the trip.

I book another ride this morning for myself and Lyft charged me $143. I asked the driver how much Lyft was paying, and was told $60. This is very dishonest to myself and the driver. I will never used Lyft again. I will be sure to make videos for multiple social media platforms so customers will be enlightened on what Lyft is doing.

I was waiting at the assigned place at the airport and someone apparently got in my lyft and the driver didn't check and drove them to the location i was supposed to go. Rider was probably from out of town and didn't really know where they were going either.
Lyft charged my account and even though i sent a receipt from Uber since i was now stranded, they never credited my account. What can you do? Bad customer service to say the least.

On May 12, I I drove myself to go to work. Upon coming home I saw a message from my bank that transaction have taken place. When I checked my account, Lyft has taken $13.00 from my account. I tried calling their customer service, but to no avail. They are scammers. I have not taken lyft for a while and I have a car. On that day I drove to work. There is no way I will order a ride from lyft or anyone. When you give them you credit or debit card they go into your account any time. I have deleted there app from my devices.

Simple driver was at the wrong address miles away, but we still got charged plus a no show fee. The driver cancelled an there was no way of communicating let him know he was at the wrong address not the address we gave. Lyft steals your money customer service took his side so we lost out, we ended up calling Uber we had no issues they were there in minutes. Lyft is horrible!

Hey, did anyone start applying to be a Lyft driver, not finish your application, and then have them spam you with texts? That happened to someone we know, and we filed a class-action lawsuit about it, if anyone wants to join us. If this also happened to you (spam texts without your consent from Lyft), you may be entitled to $500 for each unwanted text you received. Please give us a call: *******700 or visit our website: http://www.theadlerfirm.com/contact/.
(Attorney Advertisement)

I lost a cell phone in a Lyft car. Here is what the company did for me. They called the driver and it went to voicemail. He never called back. That was how hard they tried to help me find something of value in one of their cars. They should have required the driver to call them and respond. If he did not respond in two days, his job is gone. But after they called and texted him with no response, they said they tried, and dropped it. So, I won't be using their company again.

It was a cold Saturday when me and me and the boys hit the town. We soon found ourselves completely intoxicated and realized we needed a ride home. Unfortunately, I only had Lyft installed on my phone. When we called our driver, he was extremely rude and was not able to come for 45 MINUTES! When he arrived his car was filthy, crumbs, baseball cards, and worst of all, wasps, wasps, and mores wasps, it was almost too dangerous to drive with him! Not only did he drive in the middle of the road, but he refused to turn his radio down, which was dialed in to the dove, it was absolute hell. When we finally arrived at our destination, he refused to let us out until we gave him a tip. I will never use this app again. Worst experience EVER!

Lyft is a scam for passengers and drivers. For drivers, Lyft keeps 20% of the fare and charges a processing fee. Lyft also does not help drivers with car maintenance, insurance, or fuel costs.
For passengers, Lyft is constantly overcharging them. They use their GPS app to purposely take drivers on longer routes in order to make more money and make the driver look bad. Lyft assumes no responsibility for anything except taking their share of the fare.

Literally today, and this is not the first, where my rides have been successful and an hour later I get an email saying that my account is being suspended for not following the guidelines and I don't know why! And when I go to the app to make a complaint, customer service is giving me the run around

I tried and tried to get a good enough picture of my registration and nope. They never excepted it. Over and over for days. Uber on my 1st attempt passed my registration photo. Lyft is just so difficult it sucks. Never try and work with these people. No help no assistance no nothing. Just kept telling me to send it again and again