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How would you rate Luxe DH?
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Missouri
1 review
3 helpful votes
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I LOVE LuxeDH..
June 26, 2014

I LOVE LuxeDH.!
I absolutely love this company. Every item I have received is authentic.The flexibility of having a payment plans really helps... Everybody is so helpful and nice. I have bought plenty of items and I have been never disappointed. I would not go any where else but LuxeDH. You will be extremely sastified with your purchase GUARANTEED!
I LOVE LuxeDH.!
Thank You to ALL of the girls I work with.! You all are AMAZING and a pleasure to do business with!

Date of experience: June 23, 2014
Texas
2 reviews
6 helpful votes
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Horrible customer service
February 27, 2017

Took 5 days to express mail my item, and the payment was paid by credit card. They acted like they could care less

Date of experience: February 27, 2017
LuxeDH T. Luxe DH Rep
over a year old

Hi Gerald,

I would truly like to apologize for the delay on shipping. We try our best to have the greatest quality of customer service, and we understand your excitement to have the order processed and the expectation to have it quickly shipped. We fell short of those expectations and are sincerely sorry. In the future, you can contact us personally before purchasing, and our team will be happy to help you on your next order!

Warm regards,
Rikki

Washington
1 review
7 helpful votes
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Outstanding Service and Selection
October 8, 2016

LuxeDH is the go-to destination for a great selection of pre-owned luxury designer goods. And their customer service is exceptional. Most highly recommended!

Date of experience: October 5, 2016
LuxeDH T. Luxe DH Rep
over a year old

Paula,

Thank you so much! :) I am glad to have you as part of our LuxeDH family and happy to assist you!

Have a beautiful day!

Regards,

Andrea

Louisiana
2 reviews
1 helpful vote
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I received my LV hunting travel bag its in PRISTINE CONDITION! The price was so unbeatable! THANK YOU Luxe DH I will be shopping again you have such beautiful LOUIS VUITTON PRODUCTS!

Date of experience: August 4, 2017
LuxeDH T. Luxe DH Rep
over a year old

It is our company who should say thank you for your kind words! We strive to make sure you receive only the highest quality items, as you deserve the best shopping experience we can offer.

I hope you enjoy your beautiful bag! We will be here to assist you with any future questions you might have.

Kind Regards,
Nikita

Tennessee
1 review
0 helpful votes
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I just received my black leather Michael Kors purse
November 20, 2014

I just received my black leather Michael Kors purse. I just love it, and the quality speaks for itself! Thank you Luxe Designer Handbags!

Happy Holidays to all of you!

Date of experience: November 20, 2014
Missouri
1 review
6 helpful votes
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My faboulous Louis Vuitton Backpack
September 3, 2015

I just recieved my Louis Vuitton Backpack and was so amazed when I took it out of the box I couldnt believe how wonderful it was. LuxeDH had rated it as VeryGood but this bag is closer to Pristine. I have ordered from other preown sites but LuxeDH is the best. I will be purchasing again and again. Thanks again for a great product at a great price... CRM

Date of experience: September 3, 2015
New York
1 review
3 helpful votes
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Excellent consumer service
July 18, 2014

Excellent consumer service. Always available for questions. And the Handbags are 100% authentic. I have purchased an LV GM neverfull and 35 speedy bag. So happy i found this site.

Date of experience: July 14, 2014
Minnesota
1 review
11 helpful votes
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Louis Vuitton handbags
October 14, 2015

I have purchased numerous bags from Luxe DH, I can't remember them all. I have been totally pleased with every single one of them and will continue to shop there. Thank you Andrea, you are the best!

Date of experience: October 14, 2015
Connecticut
1 review
3 helpful votes
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SHOP WITH CONFIDENCE!
September 11, 2015

I highly recommend LuxeDH for a great shopping experience. They offer LUXury items at fabulous prices and their Customer Service is the best! Try them... you'll LOVE them!

Date of experience: September 11, 2015
Florida
1 review
8 helpful votes
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I just want to say that I have purchased 3 bags from this company over the past 2 years and have never had a problem returning a bag or getting my refund. I did return one of the bags I bought because of the size and I needed something bigger. I called and spoke with someone who explained exactly what to do and I received my refund a few days later (which is the case with any refund-- banks don't all have the same time frame). I usually don't post reviews but I saw this pop up when I typed in their name to go look for another bag to by online. I don't think it's fair one person who is bitter is going to bash them especially saying they don't sell real bags. If you had a bad experience thats 1 thing, but to go after their reputation is another. I've had every bag i've purchased from LuxeDH authenticated and each time the result is ALWAYS authentic. I will continue to buy from them. People need to do their research when buying, like look at the press the company has. I do that for every purchase I make online. They are also listed a recommended seller on mypoupette.com (trusted authenticator, apparently has been around for many years and well known). Everyone is entitled to their own opinion, it's the false accusations that I don't think is fair to impose on a company who obviously has been doing something right-- I doubt all those news channels, and magazines would make them cover stories if they were some sort of rip off scam site. To anyone reading to your own research before deciding.

Date of experience: April 30, 2013
Illinois
2 reviews
9 helpful votes
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Customer Service is excellent. I have emailed and spoken by telephone to Nikita and she was very informative, courteous and kind. I love their bags.

Date of experience: April 27, 2019
LuxeDH T. Luxe DH Rep
over a year old

Hi Avril,

Thank you very much for the nice words! We work very hard to provide an amazing service, so we are happy this was reflected in your last experience with us. As always we hope to assist you again soon.

Thanks again!

Kind Regards,
Nikita

Pennsylvania
1 review
34 helpful votes
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LuxeDH is sell replica merchandise but claiming that their company only sells 100% authentic merchandise. My experience was horrible with LuxeDH. LuxeDH sent me a fake/replica Louis Vuitton. When I called LuxeDH the lady that help me name was Liz she was very apologetic and nice. Liz said that LuxeDh will give me an full refund back. However when I receive Liz email she said that I would be charged a $25 restocking fee for returning the item. LuxeDH sent me a fake/replica wallet and they were going to charge me a restocking fee? This must've been a joke or something... Right? Wrong, not to mention LuxeDH charge my card $44.95 for overnight shipping and wallet didn't even come until a week later. I called Liz again an she said that the guy that handles and their refunds and financing wasn't at work but as soon as he came back to work I would be refund it the $44.95 an addition a $25.00 for the inconvenience. Sounds nice right? I still have yet to receive my a refund for the shipping and handling nor has LuxeDH refunded me back the money what is owned to me for the fake/replica wallet. Moral to this story is make sure you are buying from a reparable company. When I read reviews on LuxeDH all of them were good now looking back that probably was the first red flag. People please do not order from this company. I am out of $520.00 and I might not ever get my money back. Don't be a victim like I was.

Date of experience: March 28, 2013
Illinois
1 review
7 helpful votes
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This is the 2nd purchase I have made from LuxeDh, both have been fabulous. They have both been in like new condition. The customer service is great, and the shipping is fast.

Date of experience: August 23, 2014
Nevada
1 review
2 helpful votes
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This is such a great site! The products are 100% authentic and have great prices. I definitely reccomend!

Date of experience: January 16, 2011
Wisconsin
1 review
6 helpful votes
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I have purchased one Louis Vuitton bag from this site/company. It is absolutely a beautiful bag! It is authentic and better than pictured! Thank you!

Date of experience: May 5, 2013
South Carolina
1 review
3 helpful votes
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Love the service
January 8, 2015

Love the service - love the bag! Fed-Ex just delivered it. I ordered I think on Sunday. Thank y'all so much. My new favorite shopping website!

Date of experience: January 8, 2015
Alabama
1 review
3 helpful votes
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Received my handbag today
January 22, 2015

Received my handbag today. It was on time and I am very happy with my purchase.

Date of experience: January 22, 2015
Oklahoma
1 review
0 helpful votes
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I luv this website
August 27, 2016

Andrea is the real deal! She is so prompt with questions and the bags are to die for!

Date of experience: August 25, 2016
LuxeDH T. Luxe DH Rep
over a year old

Jessie,

Thank you so much! I am happy to assist you so do not hesitate to contact me at 954-3629502 next time you have any questions or need help.

Regards,

Andrea

Florida
1 review
2 helpful votes
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Third time and very happy!
January 19, 2015

Third time and very happy! Great service before and after!

Date of experience: January 19, 2015
Illinois
1 review
1 helpful vote
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Item as described
November 13, 2014

Item as described. Quick delivery. One satisfied customer!

Date of experience: November 13, 2014

Overview

Luxe DH has a rating of 4.1 stars from 85 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luxe DH most frequently mention customer service, designer handbags and perfect condition. Luxe DH ranks 15th among Handbags sites.

service
11
value
9
shipping
9
returns
7
quality
10