I LOVE LuxeDH.!
I absolutely love this company. Every item I have received is authentic.The flexibility of having a payment plans really helps... Everybody is so helpful and nice. I have bought plenty of items and I have been never disappointed. I would not go any where else but LuxeDH. You will be extremely sastified with your purchase GUARANTEED!
I LOVE LuxeDH.!
Thank You to ALL of the girls I work with.! You all are AMAZING and a pleasure to do business with!
Took 5 days to express mail my item, and the payment was paid by credit card. They acted like they could care less
LuxeDH is the go-to destination for a great selection of pre-owned luxury designer goods. And their customer service is exceptional. Most highly recommended!
Paula,
Thank you so much! :) I am glad to have you as part of our LuxeDH family and happy to assist you!
Have a beautiful day!
Regards,
Andrea
I received my LV hunting travel bag its in PRISTINE CONDITION! The price was so unbeatable! THANK YOU Luxe DH I will be shopping again you have such beautiful LOUIS VUITTON PRODUCTS!
It is our company who should say thank you for your kind words! We strive to make sure you receive only the highest quality items, as you deserve the best shopping experience we can offer.
I hope you enjoy your beautiful bag! We will be here to assist you with any future questions you might have.
Kind Regards,
Nikita
I just received my black leather Michael Kors purse. I just love it, and the quality speaks for itself! Thank you Luxe Designer Handbags!
Happy Holidays to all of you!
I just recieved my Louis Vuitton Backpack and was so amazed when I took it out of the box I couldnt believe how wonderful it was. LuxeDH had rated it as VeryGood but this bag is closer to Pristine. I have ordered from other preown sites but LuxeDH is the best. I will be purchasing again and again. Thanks again for a great product at a great price... CRM
Excellent consumer service. Always available for questions. And the Handbags are 100% authentic. I have purchased an LV GM neverfull and 35 speedy bag. So happy i found this site.
I have purchased numerous bags from Luxe DH, I can't remember them all. I have been totally pleased with every single one of them and will continue to shop there. Thank you Andrea, you are the best!
I highly recommend LuxeDH for a great shopping experience. They offer LUXury items at fabulous prices and their Customer Service is the best! Try them... you'll LOVE them!
I just want to say that I have purchased 3 bags from this company over the past 2 years and have never had a problem returning a bag or getting my refund. I did return one of the bags I bought because of the size and I needed something bigger. I called and spoke with someone who explained exactly what to do and I received my refund a few days later (which is the case with any refund-- banks don't all have the same time frame). I usually don't post reviews but I saw this pop up when I typed in their name to go look for another bag to by online. I don't think it's fair one person who is bitter is going to bash them especially saying they don't sell real bags. If you had a bad experience thats 1 thing, but to go after their reputation is another. I've had every bag i've purchased from LuxeDH authenticated and each time the result is ALWAYS authentic. I will continue to buy from them. People need to do their research when buying, like look at the press the company has. I do that for every purchase I make online. They are also listed a recommended seller on mypoupette.com (trusted authenticator, apparently has been around for many years and well known). Everyone is entitled to their own opinion, it's the false accusations that I don't think is fair to impose on a company who obviously has been doing something right-- I doubt all those news channels, and magazines would make them cover stories if they were some sort of rip off scam site. To anyone reading to your own research before deciding.
Customer Service is excellent. I have emailed and spoken by telephone to Nikita and she was very informative, courteous and kind. I love their bags.
Hi Avril,
Thank you very much for the nice words! We work very hard to provide an amazing service, so we are happy this was reflected in your last experience with us. As always we hope to assist you again soon.
Thanks again!
Kind Regards,
Nikita
LuxeDH is sell replica merchandise but claiming that their company only sells 100% authentic merchandise. My experience was horrible with LuxeDH. LuxeDH sent me a fake/replica Louis Vuitton. When I called LuxeDH the lady that help me name was Liz she was very apologetic and nice. Liz said that LuxeDh will give me an full refund back. However when I receive Liz email she said that I would be charged a $25 restocking fee for returning the item. LuxeDH sent me a fake/replica wallet and they were going to charge me a restocking fee? This must've been a joke or something... Right? Wrong, not to mention LuxeDH charge my card $44.95 for overnight shipping and wallet didn't even come until a week later. I called Liz again an she said that the guy that handles and their refunds and financing wasn't at work but as soon as he came back to work I would be refund it the $44.95 an addition a $25.00 for the inconvenience. Sounds nice right? I still have yet to receive my a refund for the shipping and handling nor has LuxeDH refunded me back the money what is owned to me for the fake/replica wallet. Moral to this story is make sure you are buying from a reparable company. When I read reviews on LuxeDH all of them were good now looking back that probably was the first red flag. People please do not order from this company. I am out of $520.00 and I might not ever get my money back. Don't be a victim like I was.
This is the 2nd purchase I have made from LuxeDh, both have been fabulous. They have both been in like new condition. The customer service is great, and the shipping is fast.
This is such a great site! The products are 100% authentic and have great prices. I definitely reccomend!
Love the service - love the bag! Fed-Ex just delivered it. I ordered I think on Sunday. Thank y'all so much. My new favorite shopping website!
Received my handbag today. It was on time and I am very happy with my purchase.
Andrea is the real deal! She is so prompt with questions and the bags are to die for!
Jessie,
Thank you so much! I am happy to assist you so do not hesitate to contact me at 954-3629502 next time you have any questions or need help.
Regards,
Andrea
Third time and very happy! Great service before and after!
Item as described. Quick delivery. One satisfied customer!
Answer: Hi Brian, Here at LuxeDH our bags are 100% authentic. All items that we sell are hand picked by our buyers. Each designer handbag that we receive is inspected by our in house authenticity team before it is sold. Our authenticators have been trained to inspect bags, materials, hardware, lining, lettering & embossing, codes, cards, packaging and features. Please let us know if you have any further questions. Kind Regards, Luxedh
Answer: Hi Terry, Which style in specific are you referring to? Kind Regards, Luxedh
Answer: Hello, To better assist you, please tell us which Damier Ebene bag are you referring? (If you see the product code for the item, that would be helpful.)
Answer: Hello Terry, Thank you for your question. We currently only sell exclusively on our website, and we receive new inventory every day. Please let me know if you have any other questions! - Sabrina
Answer: Hello, This will depend on the shipping method you choose. We offer 3 shipping options via Fedex. You may choose between our 3-5 business day option, 2 day shipping and overnight delivery. Please contact our customer service team at cs@luxedh.com if you have further questions on this. You may also review our shipping policy as stated on our website here: https://www.luxedh.com/pages/shipping. Kind Regards, Luxedh
Luxe DH has a rating of 4.1 stars from 85 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luxe DH most frequently mention customer service, designer handbags and perfect condition. Luxe DH ranks 15th among Handbags sites.
Hi Gerald,
I would truly like to apologize for the delay on shipping. We try our best to have the greatest quality of customer service, and we understand your excitement to have the order processed and the expectation to have it quickly shipped. We fell short of those expectations and are sincerely sorry. In the future, you can contact us personally before purchasing, and our team will be happy to help you on your next order!
Warm regards,
Rikki