Horrendous clothes. You don't receive your order. They won't refund you. This is not a company, it is a con
For what I read I thought I was going to get a poor quality clothes but it is not as bad as it seems, of course for the price I paid, I think it is consistent with the quality of the product.
Dear customer,
Thank you for your comment which is everything to us.
Luvyle spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Luvyle
Extremely satisfied with the clothes i ordered. The clothes were so on point and were made with the best quality fabrics. Made me look incredible
Dear customer,
Thank you for your comment which is everything to us.
Luvyle spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Luvyle
I have very glad to work with her. She is awesome. I am very thankful to you and I am interesting to work with you again.
Dear customer,
Thank you for your comment which is everything to us.
Luvyle spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Luvyle
I buy on line more product and i love this site for dresses. I buy more dresses, they are very beautiful
Dear customer,
Thank you for your comment which is everything to us.
Luvyle spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Luvyle
Dreadful cheap clothes nothing like the description or pictures. Cannot believe they are able to trade.
Dear customer,
We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle
Fantastic online shop! Sizes are always perfect and the have high quality tissues. I highly recommend it! Love my backless dress so much.
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
Found excellent customer services in store. Now online experience was also wonderful. Bought hit code with discount. Thank you
Dear customer,
Thank you for your comment which is everything to us.
Luvyle spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Luvyle
The merchandise is of very poor quality. Would not give me a refund.
In my opinion dont buy from this company EVER
You have the best shop in the world of fashion. You made everything fashionable for me, my people and others. You are truly fashipnable. Thanks
Dear customer,
Thank you for your comment which is everything to us.
Luvyle spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Luvyle
The fabrics are cheap and the sizing is awful.
DO NOT buy anything from this website
The photos on their website are very deceiving.
Dear customer,
We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle
Bad bad bad bad bad - scammers. Cheap crap. No customer service. Do not be fooled. Asian scammers. Nnnnoooooooooooooo!
Dear customer, sorry for the inconvenience caused to you. Could you please offer us your order number or register email address so that we can can help you soon? Thanks you so much for your cooperation. Any questions, please feel free to contact us via contact@luvyle.com.
Luvyle
Just bought some clothing for my sweetheart the delivery time was best.so you can get amazing clothes and any werable things on that store.
It is a complete scam. I placed an order on March 23rd for three items. After waiting weeks for the shipping information I reached out April 17th. Three days later (April 20th) they responded, informing me that the tracking information would be sent within 48 hours. Three days after that, April 23rd, I finally received the tracking information, at which point they notified me that one of the items in my order would be delayed, without any anticipated ship date. I kept checking the shipping information but the tracking was not updating, so finally on May 24th I reached out again. They wrote "Usually delivery takes up to 10-20 business days (or 15-35 natural days). Unfortunately recently some packages show slight delays. It is confirmed by the shipping company that most packages will be delivered within 28 days, while a small percentage of the packages will be delayed up to 38 days. We would appreciate if you kindly track your parcel online and wait for more days. If no valid online information is being updated or your package cannot be found in your local post office by then, we will contact the shipping company to check for you again.
We apologize again for the delay and any inconvenience this may have caused. Thank you very much for your support and understanding."
Furthermore, at this point, I was told that the item that was delayed was no longer available and I would have to select a new item. I asked to get refunded for the item as I no longer want to place any further orders with this company and received no response. As of today it has been 38 days since the item allegedly shipped, the very last day they estimated it could be delivered. The items are still not here. I have notified the company and have not heard back from them.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused.
Would you please offer us your order number and the problem with your order to contact@luvyle.com so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
Luvyle
Horrible quality, unfinished edges, uneven hem and seams. They offered 30% of what I paid for a jacket. NEVER AGAIN
Dear customer,
We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle
This is a great place to do some shopping, Perfect Delivery, Fast turnaround, great communication, 100% RECOMMENDED
Dear customer,
Thank you for your comment which is everything to us.
Luvyle spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Luvyle
THEY NEVER REFUND, THEY ARE SCAM
TRY TO GET YOUR MONEY, DO NOT BELIEVE THE REVIEWS
BEWARE DO NOT ORDER FROM THESE SCAMMERS, YOU HAVE BEEN WARNED!
Dear Customer
Thank you for your order and post here, we are sorry to let you wait for such a long time.
Would you please offer us your order number and the problem with your order to contact@luvyle.com so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
NEVER USE THIS COMPANY THEY ARE SHOCKINGLY BAD!
THEY SENT ITEMS WITH HOLES, BAD QUALITY AND THEN EXPECT ME TO PAY TO RETURN
I AM FUMING.
Dear customer,
We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle
Clothes took over a month to come. The website would not respond to my emails and still waiting for a refund. DO NOT BUY FROM THIS WEBSITE
Dear Customer,
Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address sunshin****@hotmail.com
Please pay attention to your email box.
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Luvyle
Overview
Luvyle has a rating of 2.5 stars from 471 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Luvyle most frequently mention customer service, credit card and poor quality. Luvyle ranks 105th among Women's Clothing sites.
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- WANCHAI, Hong Kong
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle