Luvyle Questions & Answers

Here’s what consumers have asked with answers from Luvyle staff and previous consumers.

32 questions answered

3% answered in 1 day

Question:

I am thinking about placing an order but have read many bad reviews. what can you do to reassure me that i will get the quality of clothing shown ? I am thinking about placing an order but have read many bad reviews. what can you do to reassure me that i will get the quality of clothing shown ?

Answer:

"Dear customer, Thanks for your email. We are sorry to hear that. Even if you saw some bad reviews about our websites, everything has two sides, and as the saying goes ""Ten thousand people have ten thousand Different views on Hamlet."" You can have a try by yourself. Also, we guarantee the good quality of our products. Please contact us if you have received damaged product. It will be solved timely till your satisfaction."

By Luvyle C., over a year old

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Question:

How do you sleep at night intentionally ripping people off as you do? this will happen to you one day, or something else much worse. karma, $#!es. How do you sleep at night intentionally ripping people off as you do? this will happen to you one day, or something else much worse. karma, $#!es.

Answer:

Hello, if you have any question, please send your order number to contact@luvyle.com to get help, thank you.

By Luvyle C., over a year old

See more answers (3)

Question:

I am very concerned, no confirmation email, it says i have no orders in the system and my credit card is charged!! order #279357 I am very concerned, no confirmation email, it says i have no orders in the system and my credit card is charged!! order #279357

Answer:

The WORST scam EVER! WHAT YOU SEE IS NOT WHAT YOU GET! The clothing that I received (after 2 months of waiting) where NOT the ones that they advertised. They sent me a low quality product (all cheap synthetic fabrics) and the designs where not the ones that I saw in their photos. I put the 4 cheap sweaters in the GARBAGE! THIS IS A BIG SCAM SO BE CAREFUL! The clothing that you see in the photos is NOT what you actually get. The quality is the cheapest I have ever seen!

By Maria C. over a year old

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Question:

Does anyone know how long it takes to receive my refund? 7 weeks and i'm still waiting Does anyone know how long it takes to receive my refund? 7 weeks and i'm still waiting

Answer:

Dear customer, We're so sorry for the inconvenience to you. But could you please offer us your order number or register email address so that we can help you as quick as possible? Thanks for your cooperation. Any question, please feel free to contact us via contact@luvyle.com Thank you. Luvyle

By Luvyle C., over a year old

See more answers (4)

Question:

How can you honestly not wonder how you only have 1's and 5's, pretty much nothing in between. the 5's are so obviously faked, the 1's are legitimate. How can you honestly not wonder how you only have 1's and 5's, pretty much nothing in between. the 5's are so obviously faked, the 1's are legitimate.

Answer:

Dear customer, Thanks for your message. We are sorry to hear that. Even if you saw some bad reviews about our websites, everything has two sides, and as the saying goes "Ten thousand people have ten thousand Different views on Hamlet." You can have a try by yourself. Also, we guarantee the good quality of our products. Please contact us if you have received damaged product. It will be solved timely till your satisfaction.

By Luvyle C., over a year old

See more answers (3)

Question:

Why hasn't my order come l ordered 2 weeks ago Why hasn't my order come l ordered 2 weeks ago

Answer:

Hello, please send us your order number and problem to contact@luvyle.com to get help. Thank you.

By Luvyle C., over a year old

See more answers (2)

Question:

Where's my orders?

Answer:

Hello, please send us your order number and problem to contact@luvyle.com to get help. Thank you.

By Luvyle C., over a year old

See more answers (2)

Question:

I want to return goods with a full refund, but you won't supply me with the returns address I want to return goods with a full refund, but you won't supply me with the returns address

Answer:

Hello, please send us your order number and problem to contact@luvyle.com to get help. Thank you.

By Luvyle C., over a year old

See more answers (2)

Question:

Scammers. quality vs price. is sketchy. a sticker on each item (top right)so the items are from another website... Scammers. quality vs price. is sketchy. a sticker on each item (top right)so the items are from another website...

Answer:

Hello, you can send us your order number at contact@luvyle.com to get help. Thank you.

By Luvyle C., over a year old

See more answers (2)

Question:

I need an order tracking number I need an order tracking number

Answer:

Dear customer, Could you please offer us your order number or register email address so that we can help you as quick as possible? Thanks for your cooperation. Any question, please feel free to contact us via contact@luvyle.com Thank you. Luvyle

By Luvyle C., over a year old

See more answers (2)

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Luvyle Questions & Answers

I am thinking about placing an order but have read many bad reviews. what can you do to reassure me that i will get the quality of clothing shown ? I am thinking about placing an order but have read many bad reviews. what can you do to reassure me that i will get the quality of clothing shown ?

How do you sleep at night intentionally ripping people off as you do? this will happen to you one day, or something else much worse. karma, $#*!es. How do you sleep at night intentionally ripping people off as you do? this will happen to you one day, or something else much worse. karma, $#*!es.

I am very concerned, no confirmation email, it says i have no orders in the system and my credit card is charged!! order #279357 I am very concerned, no confirmation email, it says i have no orders in the system and my credit card is charged!! order #279357

Does anyone know how long it takes to receive my refund? 7 weeks and i'm still waiting Does anyone know how long it takes to receive my refund? 7 weeks and i'm still waiting

Why hasn't my order come l ordered 2 weeks ago Why hasn't my order come l ordered 2 weeks ago

Where's my orders? Where's my orders?

I want to return goods with a full refund, but you won't supply me with the returns address I want to return goods with a full refund, but you won't supply me with the returns address

Scammers. quality vs price. is sketchy. a sticker on each item (top right)so the items are from another website... Scammers. quality vs price. is sketchy. a sticker on each item (top right)so the items are from another website...

I need an order tracking number I need an order tracking number

Can’t see your question? Ask to get answers from the Luvyle staff and other customers.

How do you sleep at night intentionally ripping people off as you do? this will happen to you one day, or something else much worse. karma, $#!es. How do you sleep at night intentionally ripping people off as you do? this will happen to you one day, or something else much worse. karma, $#!es.

Where's my orders?