This company is a scam. Not only did I not receive my order, but now they won't refund my money either. So frustrating.
Received my parcel. Great quality and m loving it... Excellent services. Highly Recommonded. Great service for online Buyers.
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
The clothes are so in style & comfy, the prices are soso good too! Every time their package arrives at mine I get super happy
Dear customer,
Thank you for your comment which is everything to us.
Luvyle spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Luvyle
Very satisfied with my order and also wanted to express how pleased i was shopping for my wife through your shop, she is very happy with dresses.
Dear customer,
Thank you for your comment which is everything to us.
Luvyle spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Luvyle
This store is simply amazing. I loved the quality of the shoes they delivered and its evident that they keep their word. I will order more soon
Dear customer,
Thank you for your comment which is everything to us.
Luvyle spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Luvyle
I bought a few stuff from them and loved everything. The shipping was ok and the pieces were and expected. Good quality highly recommend this store.
Don't buy anything from this site! The quality is very very very poor and the size does not fit well... A big waste of money...
Dear customer,
We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle
The quality of the clothing was nothing like the photos, really awful, and I couldn't return it as only full price items can be returned. AVOID.
Dear customer, sorry for the inconvenience caused to you. Could you please offer us your order number or register email address so that we can can help you soon? Thanks you so much for your cooperation. Any questions, please feel free to contact us via contact@luvyle.com.
Luvyle
Even not 1 star for Luvyle. Too Horrible! I cancel my order 2 hours after pay it. I'm waiting for my money 2 months.
Dear customer,
We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle
I loved the dress I ordered. It's a perfect example of elegance in simplicity. The fabric is of top quality. So simple and comfortable
Dear customer,
Thank you for your comment which is everything to us.
Luvyle spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Luvyle
This company does not try to be better as I see it, but it's also a mistake in me that I did not read the reviews and ordered the product from them.
You do not do this, first read the reviews! I ordered the product on May 13,2018 and in the address indicated only district mistake. But this is really nothing, will be possible even not do that. Anyway, good that I did it, I wrote them by email and they answer, notes, of perfect everything ok, now we changed your address. I am with pink glasses waiting for order after 3 week I asked them, whatsapp, why I still didn't have my order, dadadada answer! As you change your address it took time to change it bla bla bla, we still didn't send it. Perfect! Now I wrote that cancel my orfder, they wrote that we already sent it that we can't cancel it. They gave me tracking number where bI check it, it still didn't send.
I know now someone will come and sorry for delay for misstake, for inconverience, and will ask my order number to check bla bla, open your eyes and check, my order number is *******. Cancel this order! I don't need any shipments from your side! I will not dress this stresseful dress, return my money!
Dear Customer
Thank you for your order and sharing.
We are sorry for the problem you mentioned and we're always working on improving our service.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
Luvyle
I am delighted, added to my list of favorites, and will buy again. This shirt and this skirt were my best shopping ever.
Dear customer,
Thank you for your comment which is everything to us.
Luvyle spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Luvyle
I liked the supplies. I have been looking for such online business but at last here is the solution. I highly recommend this.
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
Never received my order (2 months I was waiting for it) and a month now I am waiting for a refund that they don't do!
Dear customer,
We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle
They are a scam. The only good reviews they post are from their employees. They produce crap. Really good language skills in your texting Luvyle
Dear customer,
Thanks for your order on Luvyle. We are really sorry for the inconvenience to you.
I have checked your order and sent an email to your registered email address.
Please pay attention to your inbox.
If you have other questions, please feel free to let me know at contact@luvyle.com
Left messages and emails on order # ******* and still have not heard from them. Bought it on 10. 11. 18 and still no updates on being late
Dear Customer,
Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address lesli****@yahoo.com
Please pay attention to your email box.
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Actually has a support and they are very cute! I personally like the product because of the quality of fabrics and it was very comfortable...
Dear customer,
Thank you for your comment which is everything to us.
Luvyle spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Luvyle
Amazing experience. You can buy here things at affordable prices. Cheap prices but best quality you can get from the sitejabber
Dear customer,
Thank you for your comment which is everything to us.
Luvyle spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Luvyle
I have not received my order till date even though I have paid money. And they are not responding to my messages. PLEASE DO NOR ORDER FROM LUVYLE. THEY ARE A SCAM!
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused.
Would you please offer us your order number and the problem with your order to contact@luvyle.com so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
Luvyle
Where is my stuff? I'm going to report you and tell the all the newspapers about you... why would you do this to people?
Dear customer,
We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle
Overview
Luvyle has a rating of 2.5 stars from 471 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Luvyle most frequently mention customer service, credit card and poor quality. Luvyle ranks 105th among Women's Clothing sites.
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- WANCHAI, Hong Kong
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?
Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle