Started using Lumosity when I was having memory and concentration issues. I went from 23rd to 91st percentile in a few months, but my memory and concentration in the real world have not improved. Most of the games are boring. Some depend on the equipment used for example "Eagle Eye" is much easier to play on a small screen. My score can double when I use my laptop vs. my 26" screen. What's up with that? At best Lumosity is a timewaster for people who aren't into computer gaming. At worst it is a total scam.
It's the same thing over and over. You simply learn how to do their "tests" better, but it doesn't improve your ability to increase brain capacity.
The site is great brain training seems to be working on helping in my daily life.
I have only one complaint and its a big one, if you don't complete your daily training before 11pm pacific it rolls over and credits your work for the next day robbing you of day you just finished, this wouldn't be a problem but it goes against a yearly subscription which in itself is stealing from the customer. When they fix this problem i would be happy to recommend their site to anyone, it also has feature for those with ADHD, cancer recovery, PTSD and other mental illness to help strengthen the mind.
IT has already helped my issues with remembering names a faces.
Like many others who have written here, I can only reiterate: STAY AWAY from these
Con artists! Customer service is a joke! Payment information for those who already have an account is a lesson in futility. DON'T BOTHER!
I signed up for a Lumosity family package. After paying it has a perpetual message " We cannot process your application at the moment"
Regretfully, transaction went through, Called my credit card to cancel so that i do not get recurring charges and will DEFINITELY CHALLENGE THE PAYMENT MADE.
17 April 2016
Lumosity urges people to Log in to see what it's about. When you log in, they say they need us to set up an account. Then, as another reviewer says, after a few games, you discover that you have to purchase a plan to use it. This is HIGHLY DECEPTIVE. Next come the email messages asking if we forgot something and "to FINISH" the purchase of a premium plan when there WAS NO attempt to purchase anything. Again, at least one reviewer has reported the same problem.
If you just checked it out and found yourself purchasing a plan OR being CHARGED illegally for something you didn't purchase, I URGE YOU TO CONTACT YOUR STATE ATTORNEY GENERAL OFFICE. If enough people report this HIGHLY deceptive advertisement practice and possibly illegal practice, they may be forced to stop.
Christina
POOREST CUSTOMER SERVICE IN THE UNIVERSE! Don't try to cancel an auto renew that THEY sign you up for. It will take more than I accomplished giving birth 3 times! I am still trying to get a decent answer from an online person because the phone messages I left have not been returned. Do NOT waste your time, your money, your brain on this company.
Some of these games were obviously made up by men, especially the spatial details games which give you very little info & NOT ENOUGH TUTORIAL on how to play B4 testing you. Very frustrating! Hope you get more women developers on board soon. Also I'm guessing ur comparative results r NOT very accurate since ur not showing results of men & women separately. NEWSFLASH: womens brains are different than men's and we learn and think differently.
My last update was in 2018.
As mentioned in previous updates, I had lost significant access to cognitive functioning and memory recall from my accident in 2007. I began using Lumosity to see if it could help restore some of my cognitive reasoning and processing abilities that I had lost due to the accident. I didn't hold high hopes when I first started as the games seemed a little silly and repetitive. When I realised that they were like musical scales, which are designed to assist musicians become familiar with the instrument and musical scores, as well as aid in developing muscle memory, I was sold and it has worked, 100%!
Around the time of my last update I had been on trial working for a media company and over the past 2 years I was promoted to more senior management positions in the company. I can definitely thank Lumosity for that.
Last year, as my work load increased I was not able to keep going with my exercises. That was a mistake as I eventually noticed a marked decline in my ability to multi-task and recall information quickly. I have now returned to Lumosity and will post the next update some time in the future. I am currently 61 years of age.
I still read a lot of negativity about Lumosity in the reviews, possibly due to people not reading the fine print on signing regards their subscriptions, but if you want to improve your memory, reaction time and recall, I would definitely recommend this program.
Cheers.
I wrote my first review on Lumosity in 2011 after 3 years of using their programs. I have read lots of reviews about their billing process and even though, unfortunately, this has probably hurt their reputation a little, I have continued to use their service and I will tell you why.
In 2007 I suffered a serious accident to my neck and lower spine, but it also caused some neurological damage affecting my memory. I lost the ability to recall words and remember information and facts when under pressure. My doctor said I would be in a wheelchair within 5 to 10 years and my psychologist and neuro physician said I would probably have memory loss and impaired neural function for the rest of my life. In 2018 I am walking, I have full use of all my limbs and even though I still suffer from some nerve damage and pain, my brain has repaired itself through using Lumosity's neuroplasticity training program. Please note: I am not an employee, associate or family member of Lumosity, and I have not been paid to endorse or recommend this company. I have had no contact with them in the 10 years I have been a member.
I was a concert musician before the injury, so I was used to practising regimens. I tried quite a few programs before settling on Lumosity. I have followed their schedule and training plan diligently and did extra exercises in the skill areas where I was down in my percentiles. Hard work has DEFINITELY returned good results. I thoroughly recommend this program to anyone suffering from memory loss, cognitive impairment or perhaps has suffered a brain injury, due to an accident. The brain is pretty amazing and can repair itself if exposed to the right conditions which, in my case, has also included nutrition, plenty of water, exercise and regular visits to the GP for monitoring.
http://synapse.org.au/information-services/an-approximate-guide-to-the-recovery-process.aspx
By all means, try the other programs out there but Lumosity is the best for me. I will probably continue to use this for the rest of my life.
This is just a personal opinion.
Lumosity's business practices are among the worst I've ever experience in my entire life. Upon first giving them a try I knowingly did everything i could to prevent AUTO-RENEWAL. At the end of the term I stopped getting daily reminders then out of nowhere I began getting them again in August. Turns out they AUTO RENEWAL happened in April. I contacted them only to get standard "sorry too bad" email. No phone call, no credit even for unused portion.
VERY IMPERSONAL and very customer adverse. It doesn't matter if a company has a good product or not if the customer service is beyond poor - in fact preditory!
Save yourself the agony.
One of my favourite mind training websites. It never gets boring! I like that I can see the progress of my training and that the variety of games is amazing. I enjoy seeing my score improving steadily. Before gving you the daily task they ask you about your mood and how much sleep did you get, it really effects the results. When I came to know about this service I bought one month full access which was not that expensive ($11). I loved how they chose taks for me and I was satisifed with my results. However, after that month I use the service for free and can also use it every day. Howeve, I no longer have access to all the the games, which is sad as they are really great. Thinking of buying the full access again. Importatnt - when I made the payment, they set my account to auto renew, it meant that they were going to charge me every month. Be sure to cancel that option in your settings if you want to pay for only one month.
STAY AWAY FROM THEM
Signed up for 1 month. They kept on taking money every month. When I called them the answer was we have an "auto-renew'. Notthat it is a seperate questionthat you must reply to. I was then billed the next month again. I am at present fighting to agt a refun. They have said they will not refund.
Just measures how much faster you can play the same old games. Only thing I use it for is to see how focused I am on a particular day or time of day. Mind game? Mindless fun is more like it.
I loved Lumosity and subscribed for 2 annual subscriptions in the past. I recently renewed my subscription through iTunes not thinking about any "terms & conditions" difference between doing it through the browser or otherwise. I had fun and quickly decided I wanted to upgrade to a Family Subscription. Lumosity's "Family Subscription" links took me to my account page where there was clearly no option to upgrade. After digging I found a page indicating that if I signed up through iTunes I should send an email if I want to upgrade. So, I sent an email and I was coldly told that no upgrade was possible if I signed up through iTunes and "Ashley" advised that I should disable auto-renew and just wait till my current subscription expires. Then I can upgrade to the family plan. Well, thanks to all the Lumosity training my brain is working well enough to know that it is a very stupid suggestion to wait 12 months for my subscription to expire to add the rest of my family because Lumosity's management doesn't have the flexibility to accommodate a long-term customer who renewed under the wrong platform and wants to upgrade and buy more from the company. The crass answer from the "help desk" left such a bad taste in my mouth I just want to drop the whole thing. If I had just signed up through a browser or Google Play, I could just cancel within 30 days and get my money back. Or, if I had just gone with the monthly plan... no problem. But, a good customer ready to pay a year up front, and then even more to include the rest of his family... F$#@ You!
(Not a native English speaker) A lot of negative reviews here, so I have to share my personal experience with Lumosity, to balance out this animosity. First of all, the most negative reviews refer to the issues with the recurring billing where the buyers haven't switched it off on time. Lumosity doesn't hide the recurring billing, however and it's clearly mentioned when you sign up. Now who is to blame here?
As for the games, I've been playing them since around two months 3-4 times a week (regularly!) and feel DEFINITE and undeniable increase in my brain power: I can concentrate better, type quicker, express myself verbally more clear and with less uhms. Also, as one of the reviewers mentioned in his report, I don't feel exhausted mentally after 8 hours of mental work. To say it feels wonderful is to say nothing. The games themselves are also so much fun and I never have to force myself to play them. Rather the opposite is true, and each time I anticipate playing.
Conclusion: when I hear about studies telling that brain games don't work, my brain just laughs, happy because of his increased ability to create great things in my life. If you want to experience a different quality of your being, give it a try.
Have had an account for 2 years now, have never had issues! It's great!
They release new games, new challenges and recently launched the mobile app. My Android phone runs it perfectly. (It's the first version of the app, there will be more games added soon it says)
I've track my progress, while the numbers say I'm getting quicker with better memory, I've actually noticed a change myself. People's names, driving directions, quick math, I've impressed myself sometimes.
You have to stay at it! I do it 3-4 times a week. Lunchbreaks usually.
If you stop using it, you'll performance will decrease.
Maybe this is where all the bad reviews come from... dumb people!
It will not make you MAGICALLY smarter.
As far as the price, I used to buy video games, $29.99, $59.99, $79.99, play them for 3 weeks and shelf them. Hundreds of dollars a year.
Now that I'm not a kid anymore, $60 a year for Lumosity, is easily justifiable.
You pay for a gym membership for special machines and equipment, but you can't fork over $60/yr for your brain. Oh gosh. I fear where the world is headed!
Highly recommend it to anyone who wants to stay sharp and keep their brain active.
I don't know how it could be a scam, you pay, and you receive a service.
I got my family hooked and we pay for a Family Plan. No complaints.
Somehow they subscribe me without my permission on premium $45 dollars for 1 year!
I would not pay even 1 dollar for this! It is not efficient at all!
Honestly, they probably deserve around 4 stars, but since this site seems to be filled with people who don't understand basic concepts- like how to contact a business, how a subscription works, how to use an app-- or even how to write... I want to help them balance these idiotic reviews...
Look, I've used the site for a little bit- I pay for a monthly subscription and have had NO ISSUE bouncing between multiple computers as well as my iPad. Every time I sign in as me- it counts me as me and I can access the full catalog. Do I know for certain that it's helping my brain? Meh, maybe not as much as they say- but certainly as much as Brain Age on my DS did. The games are fun and quick. If you want something to play that may or may not help your brain but will always be working to challenge you- it's a decent product (not a scam... seriously? Do you honestly not know how to delete an app?)
If I had one issue it's that the whole set of games should be available on your iPad- especially for the price which leans towards expensive in my opinion. But other than that I'm entirely satisfied. I genuinely think at least some of the reviews on here are people who the app couldn't help if it wanted to.
People- if a company is legitimately charging you without your consent- file a claim with your credit card, it's not rocket science.
Answer: It has helped me remember phone number, people's names, gaming recal and password recall. It has improved my ability to focus, task change and use peripheral vision and direction. Hope this answers your question.
Answer: There is a free trial, but it is not indicative of the whole site. As with Brian S I can only underline what he says, and keep right away from it. Lumosity is actually run by Google, and I think it's more a case of information gathering dressed up as an online fit brain exercise programme.
Answer: Yes and yes!
Lumosity has a rating of 2.1 stars from 241 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lumosity most frequently mention customer service, credit card and auto renewal. Lumosity ranks 908th among Games sites.