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From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Great product! Don't know where I'd be without it!
I received my order quickly! I Love the smooth look of Luminess makeup. The air brush look is flawless. I'm 60 yrs old and it's the best makeup I have ever used. Matches great and it's light not cakey.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I love it! This is my second order I got a lighter shade and I just love it, perfect for me.
Thank you for this feedback and for being a valued customer! ?
I have been using luminess for over 10 years and I absolutely love this make up. It is incredibly quick and easy to use and looks amazing! It is so light that you cannot feel it on your skin like other makeup! Mu skin is healthier and looks younger with this incredible makeup! I highly recommend it to everyone!
This warms our hearts! We are so happy to hear you are loving your Luminess Products, thank you for being the best part of Luminess! ❤️
As a career in the beauty industry of 25 years….I am in love with Luminess! Finally something that works
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
The price is to high plus I really don't use foundation
Thanks for leaving your feedback with us! Our price changes almost every week on our products and recommend checking in on our website every once in a while to participate in our special sales, deals, and discounts we have every month! Don't forget — every $1 purchased, you earn 10 reward points that you can use at checkout!❤️
I never received my free trial of the new Luminess product. I have had the older products for several years, and still use them.
Hello Carmen! We have recently tried to contact you and were unable to reach you. We wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
Love it it's so easy to use beautiful look and natural look not cake like make up
Thanks for leaving your review with us! We are so excited for you to start your Luminess journey!❤️
Ordering was fairly easy. When i got the package there was a large rip on the bottom of the box. I'm not sure what was in the box but I did receive the Luminess and a few bottles. I assumed it was all there.
Hi James! Sorry to hear the package had a tear on your package. I have emailed your order detail- let us know if you have questions,we are here to help!
Honestly it wasn't as smooth as it looked on the videos the first time I applied the product. I made sure to fully allow my moisturizer to absorb the second time and made sure to prime my face, and added much less.
This warms our hearts! Thank you for being the best part of Luminess! ?
Just got it... so, I'll definitely continue with it until I confirm
Thank you for leaving your review with us! Let us know how it turns out!❤️
Received the products quickly after ordering. Thank you!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
It is good product but didn't receive my item this time
Hi Patience!We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
I was looking for my shipment. I also called on regards to my Breeze unit and was satisfied with results
Thank you so much for reviewing your experience and sharing the love! ❤️ ?
No where does it allow me to select frequency of auto delivery prior to placing order.
Overall it's ok not sure the color is just right might be a bit orange to me
Happy to hear you had such an easy experience! Let us know if you need anything throughout your Luminess journey! ❤️❤️
I bought the same # foundation in a different type (matte vs silk) and it was way too dark. They are sending me lighter one and didn't make me return 1st order.
TYSM for sharing your experience! ❤️
Love the product, will purchase more when I run out
We are so happy to hear you are loving your Luminess Products!❤️
I found it difficult to select the correct shade of foundation
Hi Deana! Thanks for leaving your feedback with us! All airbrush trials come with a one time color match guarantee! So if those shades dont work out for you - we will be more than happy to send out a color match that fits you best! Let us know how those shades work out for you! We cant wait to hear more of your feedback!
For someone with rosacea and sensitive skin, I'm always nervous trying new foundations. I purchased the primer, foundation, and setting spray and I love it. It's buildable and stays on all day. Covers everything I need it to. I'm curious how long it will last though. If I can get a month out of one bottle, I'll purchase again!
This warms our hearts, thank you for taking the time to review our product! Let us know if you need anything throughout your Luminess journey! ❤️❤️❤️
I really love it it smooth out so good make it look like filler
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️