Lululike has a rating of 3.1 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lululike most frequently mention and customer service. Lululike ranks 157th among Women's Clothing sites.
The order
Order: LU-*******
Order not received
The last correspondence with you was in September then the address was not available
Now I'll return to this question and really ask what is addressed with this order, I want refund
When can you give me back the money? Because I don't want to receive the order too much with it having suffered
If I could give zero stars I would
If I could give zero stars I would. I placed an order at the end of May, and I didn't receive my items until the end of July. I contacted them several times asking for an update on my order and they kept saying the items are in stock please give us 36 -45 hours to ship your order, 2 week went by still no update. Finally I get an email stating my order had been shipped in late July, I got it a week after that. Then I receive my order and it is missing an item, I only purchased 3 things! On top of that the dress was the wrong size, I ordered a large and they sent me a small.
I reached out about the missing item and they said they checked their warehouse and the 3rd item was in the shipment. Then they said I needed to send proof, pictures of the packaging and the items. Once I did they admitted to not sending the 3rd item, and asked if I would still like it shipped. I told them no, please issue a refund. Then they said it would take 10-15 days to issue a refund, how about I take $30 cash coupon. I went to their website... but guess what is no longer exists. I asked for a refund... still haven't received anything and it is now the end of August.
Update: It is now September 10th, and I still have not received a response regarding resolution. I receive a message on 8/27 saying they could process a refund but it would take 10-15 days... so in other words it will never happen or take another 30 days just as my order did!? They respond to my review but still have not resolved anything... still website up anymore... this company is shady!
Update: 11/1/2018
The website for this company is back up. I was told on 8/27 I would be issued a refund, it is now 11/1 and I still have not received a refund. BUYER BEWARE DO NOT PURCHASE FROM THIS COMPANY!
The item arrived. But the quality is very bad.
And i cant even fit in. The top is too loose. Its like L size top. Why u have to put the stretchable rubber at the back of the top? No one S size body need that kind of stretch. The top cannot even stay on my body? How am i gonna wear it? Am not sure if ure giving me the correct size or not. The skirt also. Its totally different from the picture.
Im so disappointed with the purchase. Ive to wait for two months and this is what i got. This is my worst experience. I need a REFUND.
This company, based in Hongkong, is clearly an effort to defraud unsuspecting Americans. I ordered a pair of shoes. It was never delivered. The "customer service" representative kept pretending to do something but never once offered me a refund. Their "system" tells me the shoes were delivered to the US (not to me) 2 months ago but never entered the US mail system. It's a complete and total fraud.
Do not buy from this company it is a fraud, they do not deliver the product or refund your money. I waited 2 months for my product and after that I asked for my refund, 6 weeks later they do not have send me the money and they just say they have a system problem and I have to be patient.
Quality of the item looked nothing like the picture, and the size came up tiny. I was told they will get back to me 'soon' about my refund. And now there is silence. I won't let this drop.
I ordered shoes two months ago and have received nothing. Now the website doesn't exist. SCAM. I have emailed them with my "order number" and no response.
I told my experience for online store, i have ordered a t- shirt but i have some in shopping but my problem was solved by customer services i am very thankful to you for my help
I want to know when i receive my order
I write many time but nobody answer or write to me
I am afraid that is a arnak
It is made of a spandex material, very soft and breezy. Very light weight. The seams were not busted but they are cheap, and the dress had no tears, it was exactly as the picture showed but the quality of the dress is obvious. Highly recommend for very pretty dress.
Dear Customer,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike
I ordered some shoes off this site and they arrived within more or less a week. They were in great condition and the size was exactly like how I ordered. The leather was of good quality and seemed durable. Would definitely recommend to everyone I know and I will definitely make another purchase.
Dear Customer,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike
Premetto Che per Gli ordini in Italia ci vogliono Almeno 60 giorni prima della consegna, quindi i Vostri acquisti Vanno Fatti con Anticipo, le taglie Sono leggermente Più piccole delle Nostre, consiglio sempre di ORDINARE Una taglia in Più, Anche a causa, per il resto troverete ottimi affari per il Vostro sguardo, Vestiti sempre alla moda, se avrete Problemi con l'ordine vi basterà contattare l'Assistenza e sarete aiutati con cortesia. Sconti sempre aggiornati per OGNI stagione e prodotti per Tutti i look. I state that for orders in Italy it takes at least 60 days before delivery, so your purchases must be made in advance, the sizes are slightly smaller than ours, I always recommend ordering an extra size, even two, for the rest you will find good business for your look, always trendy clothes, if you have problems with the order just contact the assistance and you will be helped with courtesy. Always updated for each season and products for all looks.
Dear Customer,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike
I would rate this experience' as a zero if it was an option! I honestly feel like the company is a scam because when I tried to track my order with the tracking number attached to my confirmation message, it says it's invalid. I also tried visiting their website and the page said the website hasn't been set up yet?! I placed my order for two (2) pairs of leather shoes back on July 4,2018 and they didn't waste any time debuting the money from my account but I have no product to show for it. Now after reading the other nightmare reviews and seeing how the product is of low quality, I simply want my $80 (USD) back... NOW!
Hello,
Very sorry for your unhappy shopping.
Could you please so kindly offer us your order id or register email address so that we can locate your order and help you as quick as possible?
Any question, please feel free to email us via contact@lululike.com.
Thanks for your cooperation.
Best regards,
Lululike
It's been two months since I placed my order and it hasn't arrived yet.
They also gave a tracking number that doesn't exist. I'm needing the item for a wedding and I will have to buy something else last minute because of their terrible service.
I'm even wondering if the company exists. Their website didn't even work last time I checked.
I do not recommend at all.
Dear customer,
So sorry for the inconvenience to you.
Your order has been checked and the order details has been sent to your register email address maria******@gmail.com
Please check your email box. Thanks for your patience. Any question, just email us via contact@lululike.com
Lululike
I was very pleased on how the dress fits, it did take a few weeks to arrive but I expected that. It also has a slight odor I'm still trying to purge hoping it will fade with time. Looking forward to wearing it this summer! Love this dress.
Dear Customer,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike
Products came faster than expected. The dresses and t-shirts ordered are of a good quality and worth the money! I actually bought a stock for my physical shop and this is great, I am a satisfied customer
Dear Customer,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike
The first picture is what I received. The second is what I ordered. I have registered a complaint through PayPal, the next morning Lululike sent me an email stating if I CANCELLED my complaint they would begin to help me. I have escalated the complaint through PayPal and am leaving it in their hands. Do not buy from this company - they are not selling what they say they are. It is all knock-off, poor quality merchandise. Do not waste your money or your time.
Absolute garbage company. It took two months and countless emails to receive a product that was NOTHING like what I ordered. Paid extra to have it shipped quickly - after a month I was asked to chose a different product. After another two weeks I was offered $5 off my next purchase (as if I would ever buy from these crooks again?!). The poorly made, plastic not leather, awful product was only shipped when I asked for my money back. Garbage.
Best place for online shopping, you can buy anything on low price. Shopping is very Simple And Easy. I Really Enjoyed This Shopping Site.
Dear Customer,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike
The Best place to get all your custom sports gear... I can always find what I need there and the staff is very friendly and helpful.
Dear Customer,
We're so happy that you had a happy shopping experience from us.
We'll try our best to do better and better to serve more people.
Thanks again.
Best regards,
Lululike
My favorite women clothing store always awesome costume service everyone so helpful and friendly always find my size which is awesome
Answer: Hello, could you please tell us your order number so that we can help you as quick as possible? Thank you. Any question, email us via contact@lululike.com.
Answer: Ok, partner of the shipping department is checking and once replied, I'll tell you,
Answer: Thanks for your question here. I've checked your order and it's just on the way. "2018-05-26 17:17 China, Item posted over the counter" the shipping sometimes updates slowly. Please be patient, and once there's update, I'll inform you. Thank you.
Dear customer,
Very sorry for your inconvenience.
Your order has been checked and all the 9 items has been prepared well and now waiting for shipment. You know most of the items have their own processing time. We'll ship them as quick as possible. Thanks for your patience.
Any question, please feel free to contact us via contact@lululike.com.
Thank you for your patience.
Lululike