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How would you rate Lucky Vitamin?
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Florida
1 review
0 helpful votes
Follow Suzanne L.
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Normally, online ordering is difficult and laborious for me, but not with Lucky Vitamin. Since I always make sure to qualify for free shipping, getting my products is far easier and more economical than going to the store.

Date of experience: January 5, 2018
South Carolina
5 reviews
21 helpful votes
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Backorder HELL
February 17, 2019

I ordered my favorite protein bars in November. I received a quarter of my order several weeks later. After waiting over 2 months for my order to ship I get a cancellation email with no apologies or attempts to make this right. They wasted over 2 months of my time and did not care one bit. My bars are still available for purchase on the site but are now $10 more per box. Seems like they just did not want to honor the price they advertised. Will NOT do business with them again!

Date of experience: February 17, 2019
New Jersey
1 review
0 helpful votes
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Excellent!
October 5, 2017

I found your website accidentally - was searching for the protein powder I normally use which was out of stock. Did a quick search and found your website to be super user friendly and extremely well stocked. Just placed my first order which I am extremely excited about! I also love the tabs on the page where I was able to view blogs, heath information and even found an amazing recipe on gluten free apple cider donuts... need I say more? You have a new customer for life. Definitely spreading the word about you!

Date of experience: October 5, 2017
Florida
1 review
0 helpful votes
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Delicious
March 30, 2019

Great products, easy to order. Didn't give 5 stars because part of my order was on back order they said 3 days but it's almost 2 weeks still waiting for delivery. I would use this company again though variety it fantastic. They have 2 of my favorite at great prices.

Date of experience: March 30, 2019
California
1 review
0 helpful votes
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First time I'm ordering from LuckyVitamin. Found it because of a specific item that I wanted due to allergies. LuckyVitamin has it for an amazing price and their product selection is impressive. Now waiting for my purchase to be processed and delivered. I am hopeful and gladly expecting great results.

Date of experience: December 23, 2017
New York
1 review
0 helpful votes
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I have been a customer for almost 5 year and always spend the amount required for free delivery. The items always arrived carefully packed and the delivery in the time that is expected. No problems at all, no damage or missing items, Website is easy and fast to use. Only one time I ordered a wrong item and wanted to exchange it, call customer service and they were so helpful and nice that sent me the new item and told me not to return the other one cause it didn't worth it.

Date of experience: June 16, 2019
North Carolina
9 reviews
24 helpful votes
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I have ordered twice and both times have been totally pleased! Best prices and huge selection. Spend $100 and free shipping too. Love the bubble wrap pillows as well. Regular shipping received in 3 days as located in PA. You won't be disappointed with this one!

Date of experience: September 18, 2011
New Mexico
1 review
0 helpful votes
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Helpful service
January 24, 2018

Mark served me today, straightened out my issue online, was helpful and professional. My only issue was the time I had to wait for an answer on the phone line, but he apologized for that and said they were busier than usual, so no problem here.

Date of experience: January 23, 2018
Ohio
1 review
1 helpful vote
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Lucky is The Best!
April 17, 2018

I have been ordering from Lucky Vitamin for years. I love the quality, variety, and low prices of the products. I can even get incense, which is a big plus. It's not hard to spend $50 and get free shipping as well!

Date of experience: April 16, 2018
Indiana
1 review
0 helpful votes
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Lucky Vitamin has been very trustworthy and I love the fact that they ship their products in recyclable materials with no Styrofoam! Also, I can go back easily to orders I have placed and add or subtract products to my new order. Very good online company!

Date of experience: May 16, 2018
North Carolina
1 review
0 helpful votes
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Quick, easy, great prices
September 5, 2017

Lucky vitamin has a huge array of products from food to wellness, to herbs to supplements etc. They have an easy to navigate website, run sales often, give referral discounts, and usually have the cheapest prices on some of my favorite brands.

Date of experience: September 5, 2017
Maryland
1 review
0 helpful votes
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My Nubian Heritage plug
September 21, 2018

I always buy my Nubian Heritage soaps and other body care products from Lucky Vitamin. The price is almost always half of what is priced in the store. I have been a customer for 5+ years and they haven't disappoint yet :)

Date of experience: September 21, 2018
North Carolina
1 review
1 helpful vote
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LOVE LOVE LOVE IT!
October 3, 2017

Lucky Vitamins has fabulous pricing on even more fabulous, hard to find products! Free shipping is great. I like that I can order items for my mother and ship them directly to her, but I don't like that my discount codes only apply to one purchase. I guess fewer discounts/coupons keeps the prices down, so I understand that. Love the web site - very user friendly.

Date of experience: October 3, 2017
Ohio
1 review
0 helpful votes
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Good company and great customer service. I've been using their auto save for vitamins I take monthly and when my address changed and the package was delivered to the writ address they just mailed me a new package with no additional charge

Date of experience: April 26, 2019
Florida
1 review
0 helpful votes
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Love how easy it is to make and place my orders. And after recently moving I still had my info updated and order placed within a matter of minutes. Thank you LuckyVitamin for helping to keep my life on a simple plane during this chaotic move.

Date of experience: July 10, 2018
California
1 review
1 helpful vote
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Well Pleased
December 13, 2017

I bought 6 Renewal HGH Workout for men... LuckyVitamin made it's Web-Site easy for me to order... I like that. :) I also like the guarantee, because it shows your have much confidence in your product! I am looking forward to improving my physical capabilities... I plan on sending you an 'Improvement photo' of what I look like in a few months! Thank you,... John :)

Date of experience: December 12, 2017
Florida
1 review
1 helpful vote
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Incomplete order
February 10, 2019

My order for several bottles of Mrs Meyer hand soap arrived with one bottle less than I had ordered. After a very long hold time when I called customer service, the agent handled the issue very well and the missing bottle arrived a few days later. Need better quality control for shipping items.

Date of experience: February 9, 2019
Illinois
3 reviews
17 helpful votes
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Send products poorly packaged and then expect you to jump through hoops to get it resolved
I received wet damaged items leaking and a big hot mess. They wanted me to send stuff back to them this way and would not give me refund. I had to fight just to get some sort of compensation. Stay away. Garbage company with no ethics!

Date of experience: November 8, 2021
California
2 reviews
2 helpful votes
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While searching for a discount code, the process of check out had to be continually renewed as each code was used. It is tedious having to practically start the check out process each time, could be frustrating if a person allows it to be. Overall though, the prices were very competitive, nice variety of products and I will definitely order from this website again depending on how items ordered arrive.

Date of experience: May 4, 2018
Canada
2 reviews
0 helpful votes
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Best prices around
January 23, 2018

I order from Canada. Even with shipping and duty, many of the prices can't be beat. Their prices are easily 30-50% cheaper than even Amazon. However if you order standard delivery, it can take up to 3 weeks to get to Canada. I assume because of customs. So I'd recommend the faster option which includes duty. I've ordered many times and have had no issues. I highly recommend Lucky Vitamin.

Date of experience: January 22, 2018

Overview

Lucky Vitamin has a rating of 3.7 stars from 2,730 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service and great prices. Lucky Vitamin ranks 1st among Body Building sites.

service
181
value
200
shipping
194
returns
85
quality
181
+71