Lowe's

Bought refrigerator, stove, dishwasher, microwave, washer and dryer. Spent $6,000.00@ Lowes on these. Delivery failed to show up yesterday, no one called. We sold all the old appliances so we had everything from freezer in coolers and end up losing all our food. Rescheduled for today between 11 and 2 at 230 I called to find out they may show up around 4pm. Just plain terrible service and Lowes didn't really care. We request 1st delivery today were told they couldn't tell Schneider delivery how to schedule the deliveries.

I purchased a DW@ Ft. Myers, FL store. Was promised delivery 2 days later. Never showed up or told me they weren't coming. Rescheduled. Same thing happened. Have not only called store where I have been placed on hold and disconnected so many times I lost count but also distribution center where same thing happens. Finally got store manager; not a problem solver when not on the clock. Asked for regional manager; was told he can't disclose that. REALLY? I have dealt over the years with Lowe's in 3 states and NEVER been treated as poorly.

This is how the lowes in Trinity parkway in Stockton Ca treats the feral cats that have been fixed and given shots by the SPCA. So sad and cruel. I have called and asked to speak to management and each time a rude employee says they are unavailable or in a meeting. I have reached out to corporate who has no comment. This is unacceptable!

The dryer failed to work in second day, but we were busy that week, so we did not call Lowes until after 48 hours. The lady in customer service (Mt Vernon WA Lowes) asked me to call the manufacturer and refused to offer any help. She simply hung up the phone on me.

This company does not stand behind the product. If it may be the product defect or installation, was given the run around and told nothing could be done about our flooring that is only 2 years old. Was told to call pergo, service pro is a joke with their installation and just push you around with the comment. It's out of warranty... how can it be out of warranty if it was in fact never installed correctly. We will never shop at lowes again since they dont stand by the customer but are more than happy to take your money.

I purchased a home generator, to be installed in Dec. With a completion date of Jan. I still have no anticipated install date. Lowe's is stalling, delaying and trying to bully me to accept a 20% fee to cancel.

My overall opinion of Lowes is that they carry great products but as far as shopping online I have not had very good experiences. Every time they have a sale or closeout, I can NEVER find enough of the items to order a complete set of something the same color or same item. I had placed an order at one time for some outdoor chairs and I had to get them from a store that was in another state. After confirming and paying, I got an email that said they had cancelled my order. Not happy! I have had many issues with online purchases with Lowes. As far as shopping in the store, I have better luck.

Damaged products, incompetent staff and an uncaring management are the hallmarks of shopping at Loews. The only way I finally heard back about the broken door they delivered and were supposed to replace was when I disputed the payment with my credit card. From 4/7/22 through 4/22/22 I called and spoke with an assistant manager, a manager who both assured me that they would call back but no calls were returned. I am not sure all Loews are like this but Store #1614 is unprofessional, dishonest and uncaring.

Have a Lowes Advantage Card. Did upgrades to my House. Always like them however could'nt get the bill paid off. 26% interest. Cannot PIF online or over the phone unless you PIF with a Debit Card or bank account. This is why I was trying to pay off at 8.25%. What a scam. Do not finance with Lowes. They will just take your money.

Bought washer and dryer. Was not at store when promised. Was not notified. Called and placed on hold and never returned. Wasted gas driving there. I paid my money. Didn't ask for special service just do what you said. Canceled and headed to Home Depot.

We purchased a dish washer from Lowe's. We have had it about three months and out of those three, it's been unusable for over 5-6
Weeks. Can't get help from anyone. We talked to Lowe's, their repair service, the manufacturer and today they told us it would be the 14th of next month before they could get it repaired. All our appliances came from Lowe's and they will not sell us anything else. (I promise). If you want a place with extremely poor customer service, Lowe's is the place to go. I have shopped at Lowe's since they opened several years ago, but my business will be at Home Depot.

We just purchased this after 2 days of non-stop looking. We love it. Plenty of room for everything, esp. A big gallon of maple syrup, wine bottles, etc. The sep. Compartment for cheeses, luncheon meat, yogurt is a big plus! The crispers are average size. The freezer has plenty of space with an extra compartment for bread and icecream, and very organized is the entire fridge/freezer. The adjustable dividers in the door are great. Oh, and it is not noisy, it's so extremely quiet. Our old fridge you constantly heard! I would recommend. We love LG, our washer n dryer are also LG so...

Lowes is within walking distance from my home but I chose to drive to Home Depot instead. The Lowe's associates have been less than helpful on several ocassions I have shopped here. My last interaction will be the last time I visit this Lowe's and am seriously considering not shopping at any other Lowe's. Service was nonexistent- the associate was rude, demeaning, and condescending offering no help at all. Eventually he just walked away. I can usually let things go but this was over the top. Stick with Home Depot where they are far more courteous and helpful!