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Lovely Flora WorldReviews 732

1.2

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Lovely Flora World Reviews Summary

Lovely Flora World has a rating of 1.2 stars from 732 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lovely Flora World most frequently mention mothers day, customer service and trading standards. Lovely Flora World ranks 267th among Flower Delivery sites.

service
174
value
159
shipping
167
returns
110
quality
152

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GB
1 review
0 helpful votes
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Excellent!
September 27, 2017

I must admit that after ordering flowers for a friend, I was quite worried when I read all of the negative reviews. However, I needn't have worried. My friend received her lovely bouquet on time and was over the moon with them. Well done Lovely Flora World!

Date of experience: September 26, 2017
GB
1 review
1 helpful vote
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I ordered the joyful bouquet with 50% extra + birthday balloon and spent £20 on a few carnations I could have picked up for £5 in Aldi! Very disappointed with what arrived as the balloon was also broken beyond repair. Although the flowers arrived on the day I asked for I feel the quantity that arrived is poor & would definitely not purchase from them again!

Date of experience: September 26, 2017
GB
2 reviews
1 helpful vote
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Absalutly discraceful
September 19, 2017

Taking money from people on false pretences thats what i call it! Can't believe this company is still trading after so many complaints,

Date of experience: September 19, 2017
GB
1 review
1 helpful vote
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DO NOT USE
September 7, 2017

Flowers turned up late, 4 days! Then died after 2. The worse service ever. I will not be using them again

Date of experience: September 7, 2017
GB
2 reviews
3 helpful votes
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Delivery- When?
August 24, 2017

I ordered flowers on Saturday afternoon, was told be email that they were ready for delivery on Monday evening. Today is Thursday and no sign of them at my friend's address. So much for "order the flowers between 17.00 Friday and 17.00 Monday and they will be delivered on Tuesday. Seriously disappointed with this firm, still no flowers and will never use again. The terms and conditions mean they can just about do what they like and you can't do anything about it!

Date of experience: August 24, 2017
Brazil
1 review
3 helpful votes
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I have a question why are you still trading? I can't believe this company is still trading after so many complaints, ruined special occasions. I just hope everyone who has complained have reported them to trading standards and contacted the media, because people like this this should never run a business.

Date of experience: August 21, 2017
GB
1 review
1 helpful vote
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Wilting roses
August 20, 2017

Received roses at 9am. Sorted them immediately went out for lunch when I came back they had wilted One had survived. Bunch only fit for the bin. Tried to e-mail said site was not recognised I shall FB my friends to warn them not to use this company. I had to rate this before review would submit. One star but I wouldn't give any

Date of experience: August 20, 2017
GB
1 review
0 helpful votes
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Disgusted
August 15, 2017

This company are Rob dogs the flowers my daughter sent today for my birthday were not worth 3 pound never mind what she paid. Plz don't use this company!

Date of experience: August 15, 2017
Malaysia
1 review
1 helpful vote
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Terrible
August 14, 2017

Terrible! Won't refund even when flowers didn't arrive. Don't provide tracking, or phone number or anything.

Date of experience: August 14, 2017
GB
1 review
1 helpful vote
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Not even a 1!
August 2, 2017

I wish I had seen these reviews previous to buying I am absolutely disgusted by what I had delivered dead squashed flowers no bigger than an average £5 bunch from Tesco! This company should be banned from trading

Date of experience: August 2, 2017
GB
1 review
2 helpful votes
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Very disappointed with flowers! Customer service appalling! Didn't want to know, only how to rip us off and take our money!

Date of experience: May 14, 2017
GB
1 review
1 helpful vote
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I ordered flowers for my Mum which turned up late plus they were dead! I have contacted the company twice for a refund and they haven't replied. AVOID AVOID!

Date of experience: May 14, 2017
GB
1 review
1 helpful vote
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A rip. Off
April 26, 2017

My daughter ordered me flowers from this so called company. They arrived a day late and are almost dead they dont deserve to trade they want closin down

Date of experience: April 26, 2017
France
1 review
1 helpful vote
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My order was not delivered on time: despite confirmation from the company assuring me it would be. They delivered the flowers 2 days late. The flowers were submitted standard and not really worth even the discountedge price. Very poor. When I asked for a refund the refused... twice... luckily I paid on credit card so I am taking the issue up with them...

Date of experience: April 20, 2017
GB
1 review
1 helpful vote
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Ordered lollipop bouquet got a bunch of carnations a bit of gyp stuck in a plastic sleeve. Emailed a complaint... no response. Not happy

Date of experience: April 20, 2017
GB
1 review
1 helpful vote
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This company has let me down badly.
20 white roses were ordered and paid for.
When i asked my friend had they arrived she said no, then rang me the next day saying they had arrived and were dead.
It took a week to reach her.
Why did they take so long when dates were
Supposed to deliver next day?
I would like my money back so i can buy her
Some from a reputable firm that can be relied
Upon.

Date of experience: April 12, 2017
GB
1 review
3 helpful votes
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Crap
April 9, 2017

Flowers arrived, 2 days late no water had 2 dozen red roses on arrival half were dead customer service ignorant and a load of b******s never ever use this company I have reported them to trading standards its about time they were shut down

Date of experience: April 9, 2017
GB
1 review
3 helpful votes
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CRAP!
March 28, 2017

No delivery but taken my money! DO NOT USE THIS SITE! Needs to be shut down! You cannot email as it comes back undeliverable! Absolute rogues to do this to people!

Date of experience: March 28, 2017
GB
1 review
2 helpful votes
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My poor mum received a bunch a cheap horrid flowers instead of a beautiful bouquet that I chose and sent. I'm so gutted. Avoid at all costs!

Date of experience: March 28, 2017
GB
1 review
2 helpful votes
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Pictures
March 26, 2017

If you like you can e mail me at, *******@hotmail.com and I will send you true pictures of what the bouquets actually look like. Just want to stop this site making any more money.

Date of experience: March 26, 2017