I ordered these flowers for delivery on 17th April and nowhere on my confirmation did it say they would likely be delivered several days late. When they arrived most of the flowers were brown and several of the smaller flowerheads had been knocked off. This was not the cheer up for my daughter that was intended, if anything it made it worse! I emailed straight away for a refund but have had no answer and the phone is continuously engaged all day, every day. I would not recommend anyone to use this company at the moment as they plainly are not coping with orders! Having read other reviews I am not hopeful for a refund either!
Flowers which looked like a £3 bunch from Morrison's arrived a day late! Ordered 2 weeks in advance! Paid enough for them and delivery!
No getting through to them on the phone, number busy all the time!
Do not use this company!
I emailed them a week before delivery and still not had a reply!
I will be taking this further to get this awful company looked at!
Ordered flowers for our daughter to cheer her up as she had been off work with a bad back and then court a cold on top. A thing I always do is check reviews before I buy this time I did't so very worried after coming across the above reviews.
Speaking to her today she was over the moon wth the flowers and sent me a picture of them they arrived on the arranged date with note card Well done Lovely flora world hope you go from strength to strength.
Regards. J C
I have now ordered 4 times with this company, very happy with the flowers, they were all lovely.
I also made a mistake on my delivery address and their customer service was brilliant
Would definitely recommend
Thank you so much, very much appreciated
Flowers arrived very late despite saying will be delivered for mothers day. Card is awfully written, printed off a computer as a sticker and stuck hap-hazardly-no care. And was also bent. Flowers themselves were battered, about 4 nice ones... One had no head altogether which is significant as they were the large daisies so very noticeable!
Flowers didn't arrive on designated day. I was initially livid. Read some not so good reviews, saw some disappointing photos. Messaged my aunt to say her surprise flowers were late and to expect the worse after the bad reviews. They arrived a day late and thankfully they looked lovely in her vase.
I ordered the joyful bouquet with 50% extra + birthday balloon and spent £20 on a few carnations I could have picked up for £5 in Aldi! Very disappointed with what arrived as the balloon was also broken beyond repair. Although the flowers arrived on the day I asked for I feel the quantity that arrived is poor & would definitely not purchase from them again!
The most dreadful flowers I've ever received. Contacted customer they were very rude.
They received very late and all were nearly dead. No offer of apology or anything.
I paid for 50% extra and received 90% less.
Sorry to say that I ordered from this company as a present for my mum on Mothers day. Delivery date given was Saturday 13th but STILL no flowers come Monday! Contacted this 'sham company' via email & phone but no reply. Just cost me another £50+from a reputable company to make sure my cancer patient mum gets some flowers! Whoever you are running this "company" please be aware that I won't let this drop! You f×€$ing A-holes!
Hope your mums had a great mothers day!
My friend said the flowers were beautiful and a balloon with them too... great price and service
Arrived the day id ordered them for too x
Real value for money
(I was very dubious after reading the comments after id pre-ordered)
Arrived a month after ordering fir Mother's Day I could've bought a lovely bunch from Aldi or Asda I'm so disappointed and feel ripped off still haven't heard a word from company sent emails and phoned and left messages they just don't care I've gotten in-touch with my bank also Trading standards I worked so hard for the money to pay for them
Photo on the right is which I paid for
It's a big con
1/ Received flowers with no notification of who they were from on card.
2/ Poor quality, half dead & broken stems
3) Obviously not fresh, as stems slimy
3/ Very disappointed & embarrassed to tell the friends who had sent them.
4/ Steer clear
After ordering some flowers to arrive xmas eve to cheer up my Mum after restrictions changed meaning she could no longer spend the festive period with us I was extremely disappointed they arrived a whole week late & looked like this!. This is allegedly the " joyful " bouquet!.
I ordered a dozen red roses for valentines day. They where requested to be delivered on the 13, but came on the 12. In less than two days they had wilted. Sent an email to the company complaining, and got no reply. You can get better quality from a garage, at half the price, and will last twice as long.
Ordered flowers for Mother's Day they were due to arrive 21st March didn't arrive till today. When arrived they were hideous. Now I've never ever had an issue with them before so I'm absolutely gutted. Contacted them three times no response!
Zero stars would be a better review. Ordered as a surprise for manager for Christmas. Arrived a day late and over half were dead. Wish I had found this site before ordering. I emailed to complain got rubbish reply about highly trained staff. What a joke. I ended up going to the shop to buy more. Good job I intercepted them before she saw them. Still waiting a reply from another email I have sent them regarding compensation. Looks like I am going to be out of pocket twice.
This is what was received and even paid for extra flowers nothing like what they show on there order website. Stay well clear of ordering from this company they are a disgrace you can buy better from your local shops
Stay away from this company! I received flowers today for my mum and dad's anniversary. They are shocking I'm glad I got them first so I can make arrangements to get something better! 1 star fir delivery. I could get the same bunch from Asda for less than £10! The bow annoyed me even more why did they even bother! I am furious!
I have now had 4 replacements sent, each of them have been so disappointing! The first one was awful, really old flowers, smelling stagnant with slimy stems. Broken stems & all died within a couple of days!
Each time the customer service was good, but the replacement was still dreadful! Far too much, very strange foliage & very poor quality flowers which only last for a day or 2!
I ordered flowers to be delivered the day before mothers day. They arrived the following Wednesday. Most were dead or broken. Paid extra for a bouquet 50% larger but the bouquet was even smaller than the one pictured. They say free delivery but then charge you £4.95 for insurance. Absolute rip off all round. I ended up paying £20 + for a bunch of dead flowers that would have cost £2.49 from a supermarket. Avoid at all cost!
Overview
Lovely Flora World has a rating of 1.4 stars from 728 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lovely Flora World most frequently mention mothers day, customer service and trading standards. Lovely Flora World ranks 262nd among Flower Delivery sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members