The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Just test ran the LotusXlite Honeycomb Leggings. These leggings are a perfect fit and really flatter the shape of your body with the great design. They are also really comfy to run in.
Great quality! Sizing is perfect! So many designs to choose from. Postage was good! Overall very satisfied Thankyou so much! X
Hi Jessica,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Legging
Very good quality and beautiful design. Very comfortable and fit very well:)
Get yours fast!;)
It was the first time I order a legging on this website and I'm not disappointed.
Hi Julie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Legging
Ordered two pairs of leggings, didnt realize the sizes ran small and from China so when they arrived they were too small on me. Lotus Leggings replaced the order with a larger size with no problems. I love the leggings they have so many great patterns to choose from. Very happy with purchase. Only thing since it ships from China it takes about a month to receive order. But thats to be expected.
Hi Jesse,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
The print of the leggings came just as beautiful as expected, so I was really looking forward to wearing it! Unfortunately, it runs very small; although I am reguarly wearing a M (and according to the size guide on the website this is equalent to an european 38, which normally fits me) when it comes to leggings, these could hardly fit me and at one point the seams bursted :( I most say that this disappoints me, as the leggings were not exactly cheap and I was waiting Really long for them.
Hi Victoria,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Love the leggings, only issue I had was the decade long wait time! They are comfy/cozy, and they make my booty look AMAZING!
Hi Kristina,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Great fit leggings and I always receive great comments about them when I wear them. There's always sales and deals going, so you're pretty much always guaranteed a bargain :)
Hi Melissa,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
My first pair ever of exercise leggings arrived today. They are an excellent fit, very comfortable. The colour is a little darker than the net picture but otherwise I am very happy.
Hi Clare,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
They are perfect the right size color everything totally in love... couldnt ask for anything better. 100% recommend lotus leggings
Hi Charissa,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
You will see a lot of adds on Facebook for these leggings. They appear to have great quality leggings in tons of colours and patterns that look amazing on all sorts of people of different shapes and sizes.
Then there's the price... a bit high but if you poke around a bit you can find leggings on sale or a promo code for a discount, so that part is not bad. Free worldwide shipping... great! (it does take awhile so patients are required here) Once you place an order they send you an email offer for a lifetime discount for a small fee. Kinda makes you wonder why they are so quick to just give away these discounts, what are these leggings actually worth?
Then finally your leggings arrive and it's a complete disappointment. The quality and colours are nothing like the photos on the site. All the leggings I got were white on the inside so you see white and even through the pants with any little stretch. If you follow the size chart you will receive pants that do not fit, even going up a size they are very tight. Once you wash them once the colours fade even more.
It's really too bad as the designs are nice and what girl doesn't love a good pair of leggings? Save your money there are better options out there! Even cheep leggings from discount department stores will give you better results!
Ils ont une belle gamme de leggings et les grandeurs sont bonnes. Je suis très satisfaite de la qualité des leggings et également du "delievery". Il y en a pour tout les goûts.
Hi Roxanne,
Merci beaucoup pour votre avis! Nous sommes heureux que vous appréciez vos produits et heureux de vous avoir dans la famille Lotus! "Nous vous invitons à nous contacter à support@lotusleggings.com pour toutes questions ou demandes de renseignements supplémentaires, et nous reviendrons vers vous AU PLUS VITE.
Je vous remercie,
Lotus Leggings
They have a crazy selection of fun leggings that are so flattering! Love my blue leggings and great customer service!
Hi Hannah,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Overall Lotus Leggings provide a great service! I had a few questions for them before I purchased anything from the website and they were promptly and efficient in replying. I have one pair of their leggings now and they look exactly as they did in the photos, and the size (small) was a good snug fit for me. The vibrancy of the colours is strong and it comes with a care manual That Im sure once I follow will leave the leggings looking and feeling fresh! The only reason it isnt getting 5 stars is because the delivery took a little bit longer than I expected but thats only as I am going on holiday and have been anxious to get them before I go away.
Thank you Lotus Leggings! Youve a life long customer here!
Lizzie
Hi Elizabeth,
Thank you for your feedback and we are glad you like the leggings. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Absolutely wonderful! Every time I wear them i receive tons of compliments! Truly a blackout legging, cannot see through them at all and even after being washed there is no fade to the color. I can't wait to buy more!
Hi Emily,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
My Hamlet tights are cute and fit well. Was kept up to date with their delivery which was helpful. Was a pleasure dealing with lotus leggings.
Hi Lidia,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Easy to order, easy to track, easy to contact, delivery was slow but effective. Fast response to queries.
Hi Allan,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Wore my leggings today. They are tighter than I thought but are super great! Light fabric while not being see through at all!
Hi Ashley,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
The quality of the product is very good, but the delivery took almost three months. I will be using these leggings every time I go for a jog now! Stylish and unique!
Hi Petro,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I have bought from Lotus leggings three times. Every time, I have not had a problem. They have so many selections to choose from. They are very comfortable and well-made. I highly recommend them to anyone.
Hi Shelly,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Thank you for quick and excellent service! Product delivered on time and was easy to follow it via the internet.
Hi Agnes,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Natalie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Legging