The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
A bit smaller than you'd think but quality and customer service is awesome. I'd highly recommend this company.
I got my leggings yesterday. They are so cool and different and very comfy! I can't wait to see what people say when I wear them :)
Hi Melissa,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I'm a frequent rollerblader and I like to wear clothes that fit tightly to reduce the amount of air resistance. I just my pair of Armored Leggings and boy do they look and feel amazing.
Hi Jerrick,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Leggings came quickly and are really good quality. The customer service was great, the employees were very helpful in tracking the shipping. New favorite leggings shop!
Hi Jayme,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I love these leggings. The thick reinforced waistband helps to stop the waist from rolling down. The print is fantastic. Excellent value for the price to be honest i wasn't expecting the print to be that good. The silver actually looks really metallic. I cant wait to wear them! No problems here.
Hi Savannah,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I received that today and I'm very surprised by the quality. That the best leggings I bought. Thank you lotus leggings.
Hi Anais,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Good material
Looks just like picture
Custemar service was really good.
They also make a lot of offers for discount so the leggings aren't really expensive in the end
Hi Minne,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I got exactly what I ordered and a lot faster than I expected it. I would definitely buy from them again.
Hi Brandilyn,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I bought 2 pairs and was disappointed by the quality. These leggings are super see-through. I dont recommend this at all. I have gotten better quality leggings for a better price. Ugh.
I love my new Lotusleggings, the material is Amazing. I am getting ready to order another pair. The shipping time was a little long but not too bad.
Hi Monique,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I was very excited to get my leggings and wasn't disappointed. Overall happy with the company. Good and fast customer service. It takes awhile with shipping but its worth it. I got mine while they were on sale, don't think I would pay full price.
Hi Kaley,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Legging Review
I bought 2 pairs of leggings:
Athletic pair, LotusX Lotsus Blackout 5Stars- fit perfect for the size, they do not slide down or need to be constantly pulled up. The wide waistband keeps them in place. Print is fun!
Purple Leaves Leggings 2Stars- Print is fun but the design (narrow waistband perhaps) causes them to fall and slip down constantly. Taking 10 steps to the mirror and they had slipped down an inch or two from the butt. I don't want to be constantly pulling them up. I ordered the same size as the LotusX leggings. Its too bad as the colours are fun.
I am working on exchanging the leggings and so far have received decent customer service.
Hi Shaidah,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Leggings
I was so excited when my very first pair of Lotus Leggings arrived in the mail and even happier when I read their mission statement. Great company, great leggings!
Hi Laura,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
I was sent the wrong size. They say they sent the right one but I'm a plus size I wouldn't have ordered a small. I tried to make sure I picked the right size. These leggings definitely don't look like they are worth what you pay. I've gotten better quality at the dollar store
The size is great, and I love the design. I had to wait a few weeks for the shipping but it was worth the wait.
Hi Angela,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
Brought the leggings and it was a smooth and easy process. Theyre great love my new leggings. Highly recommend if youre looking for good yoga pants buy these.
Hi Grace,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
I Love their unique designs. The leggings were shipped and delivered very quickly. I'm very happy with the product and will definitely purchase more from Lotus Leggings.
Hi Darina,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
Great customer service, great leggings as good as my $100 ones. Expect to wait a few weeks for deliver but well worth the wait
Hi Lynda,
Thank you for your feedback and we do apologize for the inconvenience. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
Siempre me tuvieron al tanto del rastreo de mi producto.! Excelente, buenos precios y ofertas de descuentos...
Hi Cristina,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
Great fit, good quality and really fast shipping, very happy with my purchase. Thanks Lotus Leggings
Hi Chantel,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Susan,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings