The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
They fit perfectly and the quality exceeded my expectations. They are easy to move around in and like that they are high waisted.
Beautiful leggings give me more spirit, i love it!
Comfortable and nice design, make me feel confident and more spirit. I like to looks beautiful with nice outfit, i found what i like at lotus leggings very unique and cool! I recommend this legging must have it!
Hi Teresa,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
Color and quality seem ok but the size chart is way off, very disappointed with the shipping time, sure wish I had read reviews before ordering. Although they claim to be a USA company they are shipped from China and no invoice was included with my order, for the price I would expect better service I will not order again.
Hi Lisa,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I have ordered the first time with lotus leggings and really enjoyed my experience. I do like the leggings a lot and they are true to size.
Hi Anke,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
I love my leggings! But, they were expensive! Wish i could afford a lot more. They shouldn't be so overpriced.
Hi Marta,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Leggings
I really loved the leggings, they arrived on time and are great quality. Company kept very good communication and I could track the items after they've been shipped. Highly recommended
Hi Anna,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Overall, I was super pleased with the purchase. The selection is super fun. A friend who had purchased told me to order up in size. I used the size guide. One pair of leggings fit really well, one pair fit moderately well, but I was SO SAD that the pencil skirt I ordered is 2 sizes too big. Looking at the return policy, it's probably not worth it for me to return them.
The order came pretty quickly, considering it came from China!
I will order again, but maybe not skirts.
Bought a pair of the mermaid leggings & I love them! They're cuter than I expected them to be and didn't take too long to get here. Would definitely recommend.
Hi Samantha,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Tracking was made very easy with the updates! Fast shipping and great quality leggings! I loved the fact that there are so many options of designs for leggings. I have never seen that from any other clothing company. It's very unique.
Hi Cameron,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Great quality, fits perfectly, and fast shipping! It is even better that what I was expected. I will order more, for sure!
Hi Martine,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
The leggings are beautiful, very unique and comfortable products.
I ordered twice and will order again
Hi Yael,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
They are so comfortable to work out in, and when I use exercise bands, they stay right in place! Can't wait to order my next pair!
Hi Mary,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Came very quickly excited to wear some new leggings I am dying to see how they look I expected them several weeks from now
Hi Rachel,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I usually really like this company. Affordable cute leggins. However... I do think I will need a return for my last order as the material was very thin for some reason. I also do not like the new addition of their logo on the thigh portion of the pants. If I want this to be covered I should be able to.
Hi Rebecca,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Lotus leggings have the best range of leggings ever love the designs and colours. I'm so happy with my new leggings second time I have ordered.
Hi Rebecca,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Nice graphics, lightweight and comfortable, just right for exercising outside in summer. Overall pleased with these leggings.
Hi Kristi,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I own 3 pairs and get complimented each and every time I wear them. You cant beat their prices, style choices and amazing fabric.
Hi Krystal,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Jestem bardzo zadowolona z zakupu w tej sieci sklepów. Produkt bardzo dobrej jakości. Nie spodziewałam się aż takiego efektu <3 Warto było czekać. Na pewno zamówię coś jeszcze
Hi Rachel,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
They were delivered within the time frame estimated. Overall happy with my purchases. I ordered a pair of athletic capri, and 2 long regular leggings. The capri sizes are more accurate to the sizing described while the leggings run on the smaller size.
Hi Kristen,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Sad to say I received my leggings and they were way too small. I'm in the process of exchanging sizes right now. I ordered and medium and they would not even go up past my thighs. Make sure you order a size or two larger than what you actually wear! Other than that they are beautiful!
Hi Kerri,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Kyrie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings