The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
I purchased my first pair of lotus leggings and they certainly wont be the last. They are really comfortable and the designs are really unique. I really love the high waist and the feel of the material. The communication has been fantastic and the delivery was super fast. Highly recommended.
Love the product. Good work. I liked the selection available and the style and the design of what lotusleggings has on offer. I'd recommend others take a look at what might just spice up their wardrobes as they step out this summer. Great for exercise and for lounging and for biking and for just chilling.
Hi Stephen,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Patterns are beautiful but material is wayyyy too thin. The person standing behind you in the gym will see every detail of your undies when you start doing squats, lunges and etc. Bought two pairs which will go straight to charity donation, unfortunately.
Won't be recommending this to anyone. Certainly won't be buying anything from this company again.
Hi Juanita,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Great leggings! Great fit and vibrant colors! Great selection for men!
Can't wait to order more! I love them!
Hi Derrick,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
***Had to cancel my credit card due to unauthorized MONTHLY VIP charges of $4.95 (it read as a ONE TIME charge, not recurring monthly). Found many other people who have had the same problems, but at a much costlier monthly fee. PLEASE check out their BBB reviews and if you do order, do so with a reloadable credit card so you won't be billed for services you didn't sign up for.
Hi Kimberly,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I was so happy with the leggings! I was impressed with the quality as they were nice and thick and didnt go see through. Also the sizing wasnt too bad either!
Hi Elsie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
So happy with my Second pair of DRAGON THEME leggings. Definitely won't be my last. I already know what my next THREE will be.
Hi Rangi,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I love to be comfortable and move easily. Lately I've been wondering if there's something more interesting to wear than my usual jeans and t-shirt. Then these Lotus Leggings ads started appearing on my Facebook and I realised that yes, I could!
I ordered one pair, they arrived pretty soon, and I liked them so much I now have four pairs.
Hi Erica,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I love the fit and feel of these! Not to mention how adorable they are! I love the shirts and matching sets too!
Hi Dominique,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I bought 2 pairs of Lotus leggings few months ago and after testing them for a while I have to say I really love them. The are good quality, wash well, they are not see through. I teach yoga and wear leggings all the time so definitely test them well :)
Hi Aga,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
My legging arrived fairly quickly, I was updated all the time. They are good quality with a lotus legging logo in the front left. Very pleased
Hi Sarah,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Just got my LotusLeggings in today and I love them! Shipping was so much faster than I expected! Although they are too big. Hopefully I wont have any trouble exchanging them!
Hi Kandice,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
I just got leggings and a swimsuit
Product is great and shipping was fast
I love the updates on shipping status
I got mine today and I was so excited. They have incredible cute and creative designs on there leggings I was so hard to choose
Hi Salena,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Legging
I love the lotus x leggings for my Crossfit workouts. The higher waist is very comfortable and the legging designs are awesome.
Hi Jodi,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Legging
These are the best leggings ever. True to size. Great texture! Very awesome! I love them and cant stop buying them
Hi Jacquelyn,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Legging
Hi All... i recently bought yoga tights from lotus leggings... the price, delivery and product were all on point... thank you lotus leggings
Hi Nikki,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Legging
The sizes run small so be aware. The capris seemed to fit a bit smaller than the full length pair. The patterns are beautiful and I look forward to wearing them to my next barre classes
Hi Cara,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Legging
I love my mecha leggins, is my second par, i love it, nice texture, nice materials and increible design
Hi JoseHernan,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank You,
Lotus Legging
I love the material, unfortunately the sizes run small. I need to swap the leggings out so I can put a better review. The material seems to be very comfortable, but I need to be able to wear them for a day to know how I truly feel about them. So 3 stars for now
Hi Lauren,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Nicole,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings