Logo Infinix

They treat you poorly and use scam like strategies to try and get you to signup to bigger deals. Be prepared to get phone calls with them trying to get more money off you. Wouldnt recomend, borderline a scam.
WISH I READ REVIEWS BEFORE I SENT THEM MONEY!

I originally first ordered from them to get my dad a new logo for his company because his was looking a bit outdated and for $35 I really couldn't go wrong. The service was advertised as get 3 designs, and revisions. Upon ordering it took about a week and a half to get my logos back to me, not the 72 hours they had advertised. I had to email them asking why it was taking so long (a common experience among other customers) and the next day they magically showed up.

After looking at the logos and having described what I wanted it was a total joke what I had received, four logos, one that had to do more with what I actually described, one that looked like it came out of the year 3000 and two that looked unbelievably stupid and nothing like what I asked for. I received a call asking which logos I wanted to finalize, not wanting to deal with them any longer I just told them the one I thought was the best looking. Now, I did not get any revisions, which is unfortunate, because I specifically asked for them and was ignored but didn't care enough to do anything about it as it was only $35.

Where they try to get you is when they try to tell you that you should trademark the logo under the patent office. First of all, you don't need to trademark you corporate logo. Second of all, you're protected under copyright inception laws concerning people copying your logo without needing to trademark. I sniffed this out right away and turned it down to which I got an awkward pause and then she quickly hung up. Based on other customer experiences they try to sell you a patent filing for $835.

I dealt with Elias and Sophia and I can say that both are inexperienced as designers at best and unprofessional at worst. The only reason I didn't give 1 star is because it cost $35.

Intially I was excited to work with logo infinix to complete my logo and webisite. However, once they were paid they stopped responding. I emailed them numerous times. When I finally was able to speak with someone they had no idea which project I was referring too. I even provided the reference number. Once, I let them know I had filed a dispute with my bank they were very responsive once again and tried to persuade me to change my mind and how this was all a misunderstanding. My military bank made me aware of the better business complaints that existed and provided a conditional refund. It has been almost 2 months and Logo Infinix still has not provided a full refund to my bank. My phone number receives numerous spam text each day since the incident. I confronted Ben Cooper and emailed the team assigned with no response. If this can be a warning to anyone please stay far far away. A lot of people with positive reviews listed for them are employees. Logo Infinix provided me and example of a website that was created with a phone number. I actually looked the business up on the BBB website and the actual company had never heard of them. I made this known as well and their response was we have a lot of people competing with us and spreading lies. Please do your research. This is the best advice that I can give. Do not give this company any of your hard earned money and run any risk of loss. This is not a fraud i have posted the receipt that was sent to my bank to dispute charges as you can see the receipt is for content writing which I never received but for the dispute they want to claim domain hosting. Now my dispute is open until November 7th.