LocalFlavor

Tried purchasing a deal and had errors- reached out to Local Flavor and had nothing but rudeness come from Michelle. I did not appreciate her attitude, and don't believe she is well suited for a customer facing role. My card had charges on it, yet no voucher ever went to my account. Save yourself the time.

If you're able to access one of their coupons (you usually can't), they're invariably "sold out". This is bait and switch of the worst kind. Local Flavor has no way to be contacted so I suggest you contact the businesses that advertise in Local Flavor and tell them you will boycott them because they advertise in a scam mailer.

I purchased two restaurant certificates from them, and then the eating establishments closed. They were very unhelpful when the computer did not allow me to use the site credits. Even had a neighbor and friend try to help. You can never get a live person to resolve issues. Stay with Groupon.

I'm sure many people have got coupons that worked. I purchased one for a popular restaurant in our area and it wound up being good and only 25 miles from my house. I tried to get a refund or exchange it for a local restaurant but could not find a way to do it. Tried calling phone number and its disconnected. I can't even find an email to contact them and from past review sounds like they don't do anything anyway. I am within the 14 day period to get a refund and by the time I figure this out will run out of time. Good luck with your purchase just triple check everything and hope for the best.

Bought a voucher for one of the local restaurant in March, 2020. Pandemic hit and the restaurant was temporarily closed. I called LocalFlavor, asking them to maybe give me credit for the amount because no one was sure when things will get better and voucher may expire.

Fast forward to 2021, things gets better (voucher is expired), I went to restaurant and they refused to take the voucher at Paid value (forget about promotional value)? Called Localflavor and they said, they cant do anything.

So someone has my money but i didn't get the service. Localflavor refused to help at all and only thing they say is, vendor should take the voucher (i thank them for this rubbish response).

Stay way from this scam.

I bought a coupon for a lunch place that I wanted to try. The restaurant was excellent, but this site's IT infrastructure prevented the merchant from honoring the coupon. This scam business actively chooses not to have a dial-in number for questions, and they will avoid your chats when you ask for live service. Fortunately, the restaurant itself accommodated me out of pity. I gave them a giant tip to compensate. You may not be so lucky. Buyer beware, stay far away!

They have no sympathy or care in the world for unique situations. The store closed down within two months of buying the vouchers and they won't let me get my money back. I didn't want anything else and they gave me a credit when i did not ask for it and don't want it. The supervisor michelle is such a liar and so nasty. I Can see this company going down really soon due to that and their "policies." Horrendous!

Restaurant I purchased a voucher for didn't have anything on menu that met my dietary restrictions, but customer service refused to help or credit for another place. Then when the menu updated it was a day passed my voucher expiration (I'm in California where the paid value never expires) and the restaurant wouldn't honor the voucher but local flavor still wouldn't credit me or issue a refund... they are a scam and provide zero customer support and just tell you to pound sand.

A bunch of thieves. I am a business owner, I worked hard taking on clients for free. Local Flavor was supposed to use this money to advertise my company, which never happened. They scammed me out of thousands of dollars. Stay away from them!

I have used Local Flavor about 20 times in 2 years. Recently, a voucher didn't work at the location. I watched the merchant scan it on the Local Flavor app and it said it was expired. However, Local Flavor told me it was cashed in. I even went as far as showing them my receipt and that I paid cash for my order that day. I was called a liar 3 times and asked not to email them again. I was also given a remark of " If you dispute the charges, we deal with credit card companies every day and we will win the case."

I needed to merge 2 accounts and couldn't get anyone to call me. Once I got the manager Michelle F, she said she couldn't merge and then deleted the wrong account and was extremely rude about it. She not only made that huge mistake, but she refused to fix it by giving my certificates that she deleted back to me. Only offered a refund! Those certificates were no longer available! They need to find someone that represents the company better or just close up!

Tried 4 times to buy a coupon to the local Dairy Queen. Entered credit card info 4 times and it kept going back asking for payment even though I got the check mark for payment. Hope I don't get charged 4 times. Will call credit card company. Tried their customer service LIVE SUPPORT. Waited 15 minutes NO RESPONSE. These people are not legitimate. Even lady at Dairy Queen other customers stated they have had problems. Don't take the chance.

I purchased a coupon that was newly being advertised for a restaurant near me. Went to use it 2 days later was told they will not honor it I should contact local flavor. I called customer service only to get a recording, then wrote 2 emails waited several day for a response just to receive a very nasty reply from a Jackie K. Basically telling me I was shot out of luck! I am looking forward to joining the lawsuit in the near future. This company has no merit and is unethical!

Buyer beware! If the restaurant/vendor closes, you lose your money! Local Flavor refuses to refund your money. They will give you a "credit" to use at another restaurant, but there are only a few in my area & none where I would eat. As a loyal customer, who has purchased several times, this sucks!

I tried to post the above statement on their website to warn others, but instead of posting, it is being reviewed! That means nobody will ever see it. Don't trust this company!

I ran a coupon for my business in 2018. I have a documented agreement of ONLY (1) ad which was valued at $885.00. To this date they are still running 50% off coupons for my company, and collecting the revenue. There have been over $1600. 00 in Coupons sold by them, and counting. No one will respond to our calls or emails. I would tell you not to purchase from them but if something isn't selling they just pay Groupon to sell their coupons!

I purchased many certificates since last year and when a restaurant closed I had to notify them and haven't heard anything back from their customer service dept. You cannot get a live person on the phone, only a recorded message that keeps saying to call back at another time. You can contact them on the website and they send an automatic reply that says they will follow up and contact you within a week. I have been waiting several weeks now with no response. I just want to warn other potential buyers out there to not buy any certificates from this company.

I purchased two certificates for a local restaurant, but cannot use them, since me and my wife are considered "compromised" and cannot dine in. Our certificates say for dine in only. We asked if we could therefore apply the certificates to take out. The owner refused, telling us to speak with LocalFlavor, they should return your money. I've contacted LocalFlavor multiple times and have received the same canned rejection note each time. They are only interested in making money and not their customers.
At a time when companies and people are banding together to help each other, LocalFlavor is showing it's true colors. What a horrible example of greed and terrible customer service.