Peter C.

I was going to use my food certificate and saw that the business was closed for business. It was well within my expiration date so I let them know I wanted a refund or credit to purchase another certificate. Local Flavor did not give me a refund or credit, just silence... no response. Thanks for nothing Local Flavor and Groupon (I believe they are part of the same company) very bad customer service, some would say robbery.

I purchased online at Costco on September 13, the item was in stock with delivery time of 1-2 weeks per the website. So I sold my current unit to match the delivery timeline. After 3 weeks have past I called Costco for an ETA, the rep told me that I was backordered. I said there was no backorder mentioned when I purchased and I didn't even get a call or email notification from Costco. The rep said a handful of people didn't get a notification. So I don't have a washer and dryer now, have to drive to a friend's house to use their W&D. Also, the warranty that I bought has already started it's time on me and me without a Washer and Dryer. After delaying again my next estimated date is October 29. I have been with Sam's club for over 20 years and my first year with Costco, they drop the ball on me Big time!