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I needed to merge 2 accounts and couldn't get anyone to call me. Once I got the manager Michelle F, she said she couldn't merge and then deleted the wrong account and was extremely rude about it. She not only made that huge mistake, but she refused to fix it by giving my certificates that she deleted back to me. Only offered a refund! Those certificates were no longer available! They need to find someone that represents the company better or just close up!
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