LivingSocialReviews 1,490

I purchased a coupon for a massage thru LivingSocial May, 2012 with an expiration date of 2/13/13. I called the service provider the week prior to the expiration. I was told she wasn't taking anymore appts for that coupon but was extending it (for a month thru Mar and then thru April) and would put me on a waiting list. 3 months later she has never called me with an opening. I called her a number of times but she would never book me out into the future. I sent the details to Living Social but they will not refund my money even after providing me a letter where they had told the owner she should honor the promotional value.

Much better customer service from Groupon, SuperDeal, AmazonLocal and PoshBirmingham. I will not do busines with Living Social again. $35 down the drain.

Worst customer service EVER! Bought a coupon to a 3rd party merchant for an electronic product. LivingSocial charged against credit card, and 3rd party sent defective product. Contacted 3rd party via phone number listed on their website, and number was "temporarily unavailable". Emailed 3rd party, but (surprise, surpise!) never responded. LivingSocial flatly refused to provide refund for a defective product. Basically, they take your money, then directs you to their "partner", and you're SOL if their "partner" doesn't deliver. Had to dispute through credit card to get a refund. STAY AWAY -- I've heard other people having the similar poor experience. Groupon is 10x better -- they get the concept of "customer service"!

Bait and switch. I bought two living socials and one was for window cleaning the company went out of business and I finally got a refund from living social--a nightmare and a half to get my $29. Then I have a carpet cleaning, I move the furniture, no show, so I clean them myself--I don't know about you but I wasn't doing the furniture moving again. I finally get a hold of someone--not my issue I had to call 3 or 4 numbers. The cleaners say their equipment broke they can not clean anyone for several weeks. I ask Living Social for a refund, no dice they say they will be back up and running soon and I can get my carpets cleaned then. Well I doubt if any of what the vendor is saying is true, because they lied and told living social they tried to contact me--not once and I have voice mail. So frustrated awful vendors. Avoid all business with living social.

Livingsocial does not even deserve one star! This company is a scam. The vendors they deal with do not honor the vouchers that consumers purchased! The vendors run the customers around with "no appointment time", "come back later", "call back later", or no replies... full B.Sh@t! Livingsocial is not of help at all when their vendors cheated. Instead, Livingsocial must be a part of that cheat scam too because now it turned off its phone line, and all complaints by emails got replied by a fake "Justin" customer service rep! FTC needs to take some action to stop this Livingsocial from cheating more vulnerable customers out there who could not afford high cost but ended up being cheated out their hard earned money too! This Livingsocial.com company deserves to go bankrupt!

I've purchased 3 deals through Living Social. First 2 were great, the last was for Execyacht and they never returned my phone calls or emails so that I could schedule the deal. Living Social won't give a refund even though the vendor is a scam artist. Their customer service reps are friendly and polite, but they can not help you. Terrible refund policy--- you will have no recourse if the vendor is bad. I will never use Living Social again.

I typically have had good experience with living social deals and the companies living social sells for, however, in the past 6 months I have had two deals that the company in question did not honor the deal and living social refused to refund the deal. If I am unable to get anyone from the business to answer the phone, return a phone call, can't leave a message because the voice mail is often full, online scheduling for the business is turned off, living social phone customer support is suspended due to high call volume and I have been attempting to redeem my voucher for 4 months with the business with no contact from them whatsoever, how does this not qualify for a refund? Living social phone support is suspended due to high volume - what does that say about the problems and number of calls they are receiving. I am thoroughly disappointed in living social and considering calling an attorney for a class action law suit.

I was trying to attend an event that livingsocial had tickets for. Two types, VIP package and regular. My friends bought the regular package and when I went to the site I was unable to. Thinking they had sold out but still wanting to go I had to buy the VIP tickets. The next day the cheaper tickets were available and I was unable exchange or return the expensive tickets. That's just bad business and I will be sure to tell EVERY SINGLE PERSON who arrives tomorrow what a horrible JOKE this site is.

Living social is HUGE scam. My wife bought a guided fishing trip for me. Nice present right? Turns out to be a nightmare. I grab a buddy, take a precious day off work, buy a license. The guide calls me on the drive to the lake and can't go cause he's sick. It happens. Except now he won't return my communications to reschedule. And now Living Social won't give a refund. They basically stole $150 from us. (I gave them my money and didn't get what was promised.) Don't EVER use these guys. Tell everyone to avoid them

I purchased sky diving tickets for 2 people ($422) through them back last 2012 Dec, and found out there is no such company. It was a scam. Their customer service was terrible. You would think they would call and apologize repeatedly and try and fix the problem asap right? Instead nobody contacted me, nobody responded to my claims, and one day (after I called my own credit card company to dispute the charges), they just deleted the "voucher" off of my account and gave me my money back (probably because of the dispute through the bank). Several months later I thought I'd give them another chance when I saw they had a deal for a "sumo wresting show- with sushi and hot sake" and I made the purchase. Well, this time, I hired a nanny and took my husband out on a surprise date night and guess what? After commuting to the show in traffic for 60 min. We found out at the venue that the show had been cancelled!?! Nobody had called to let us know:(
Livingsocial is a joke! It is a pity because they have some good deals on it, but what good is it if they are a waist of time and money. I am forgiving to mistakes, but what they lack is a good customer service on top of it.