LivingSocialReviews 1,490

Avoid these types. They prey on people not cashing in on their vouchers. In the words of Joe Gerard the world greatest salesman who was in the Guinness Book of World Records, look after every single customer, because that customer knows 100 other people. There is nothing more powerful than word of mouth advertising! These people will spend a fortune on advertising trying to create a successful business when all they need to do is look after the clients they already have. We had a funeral and couldn't make the deadline. Voucher expired. I asked them to check the death notices if they thought it was an excuse or I was making it up. But she just kept reading her script - we have "policy" and should have notified them in advance. As if that's what was on our minds then? Rubbish customer service, a disgrace.
Plenty other fish in the sea! Spend your money elsewhere where it wont be wasted.

I purchased a deal today from Living Social that stated it was available for redemption Monday to Friday and did not state any expiry period. It was actually only available Monday, Wednesdays and Thursdays so they are false advertising.

When I called Living Social just to let them know about the days and also ask them about the expiry I was just told over and over again they can't access my account until I complete my details. I never even asked them once to access my account and my call had nothing to do with my account or even the fact I purchased the deal. After 10 minutes of what seemed like baby talking to someone (who possibly had the intelligence of a sloth) I finally was able to ascertain there was no expiry.

Then I proceeded to email a complaint regarding the ridiculous conversation and now the same stupid argument ensues.

I purchased a Hockey Ticket package deal and let me just tell you, this deal sucked for many reasons. #1 - I couldn't print my parking pass until the day before. I work M-F and do not feel the need to have a printer at home, this caused me to have to inconvenience a friend to use their printing, because I couldn't just print the pass at the same time as the voucher. Stupid. #2 - Will Call was a NIGHTMARE and by nightmare, we waited in line for 45 minutes in the straight sun. We had to take turns standing in line and hiding in the shade! #3 The seats we were provided were in NOSE BLEED section 450. Are you kidding me? Way to use a bait and switch on us. The key words you used to describe these tickets were "Premium balcony seating" Nowhere in my mind did I think we would be sitting against the back wall in the 400 sections. What a joke. This is the last time they will burn me. I have bought over a handful of deals from Livingsocial and each time, I get burned or end spending more money then I EVER would, just get what I thought I was getting when I purchased the voucher. I wanted refund, but GOD knows that wouldn't happen.

Ordered premium earbuds but the item never came to my address, Contacted the company since january 2014 but never received the reasonable response until march 2014. I contacted livingsocial and issued me $10 for inconvenience. I got $10 for 2 months of never ending and non sense emails.
Research before you buy such as if they have valid CS numbers or physical address or third party company because you have to deal with Livingsocial if the third party company don't even exists.

When I saw the negative reviews on this site, it did make me wary buying from it but I found this website to be a positive experience. It had an Michael Todd Organics item for $25 and after purchase gives you a coupon code to apply in your shopping cart on Michael Todd website. The coupon worked and was true to its word. I'm happy that I know the product is coming from Michael Todd itself and isn't going to be a cheap version of the real $150 product. Real value for money and was easy to do. Can't wait to see more Michael Todd sales.

I bought a voucher for a car detailing service. The merchant is unreachable. When you call their number it says "mailbox is full". Livingsocial customer service called them while I was on hold and confirmed that she got the same message. Then I get an email from Livingsocial (Help Request #*******) saying that they confirmed the merchant is actively scheduling appointments at the number so they cannot refund my money. They just out and out lied about it.

I bought a cosmetic treatment for close to $300. I scheduled my appointment well ahead of the expiration date. The merchant informed me that she would not be able to complete the treatment successfully because I required several treatments beforehand to prepare the site. These treatments and healing would span several months and cost at least an additional $500. I did not want to invest the extra time and expense. I contacted Living Social and told them the merchant is not willing to honor the voucher as is. They told me they would investigate and contact the merchant. Shortly after they told me the merchant said she would honor the voucher, but I STRONGLY repeated she will not without conditions that are unacceptable to me. Then they relented a bit and offered me deal bucks. But I wanted my money refunded. Fortunately, I appealed to my credit card company and after looking at my documentation, the full amount was credited to my account. As a result of this experience, I would never use Living Social again and never recommend them. They were dishonest as far as I am concerned. I will stick with Groupon from now on.

I ordered a camera lens for my i phone (a $179 deal for $16). The site bounced me to a
Site called "Z Shoppers". I put in my credit card #; they said they did not get it; I put it in again. I was emailed that I hadn; t used the discount code. A lie. Next day I checked my CC statement, and sure enough the $179 charge was on there plus a $4.99 shipping charge. I was able to get the $179 removed and the $4.99 remained. $16 was already sent to living social. Beware.

I bought a voucher for an event taking place last Saturday evening. There were 2 locations listed on the voucher, so my friends and I picked the one closest to us. We arrived to find it completely dark inside, curtains drawn, doors locked. The contact number listed on the voucher connected me to a random hotel 20 blocks away that apologetically told us they had no idea what event we were asking about, and that several other people had also called them. We looked up the phone number for the second location (as this was not listed on the voucher) and called to ask if they were holding the event--they, too, had no idea what we were talking about. A few other girls who had purchased the same voucher showed up, and we all ended up leaving very disappointed and feeling like we were scammed.

I called livingsocial the following morning, they told me they would need 48 - 72 hours to look into the issue. Both my friends called in several hours later and were IMMEDIATELY issued refunds. I called again the next day and the customer service representative said there was nothing he could do, I would have to wait, and he had no record of any other complaints for this voucher (even though I know 100% that AT LEAST 2 people called). A week later, I received an email from livingsocial asking me to be patient as they were still looking into the issue.

Be wary of events you purchase from them and be prepared that they may be completely unwilling to help you with any issues.

I looked through the site and found a pair of tickets I may have been interested in and placed them in my cart. Then a window popped up asking me to update my credit card information. I entered in my card number, thinking that it was just for their records. Guess what! They charged my card $170 for the ticket without confirming the sale. I immediately called them and asked to have my card refunded since I didn't authorize the purchase. They basically told me to wait for an investigation (or until my charge went through), then they sent me an email stating that "it was out of their refund policy." I WILL NEVER BUY FROM THIS SITE AGAIN. The people at Livingsocial.com are crooks.

This is a dishonest company in the way it sells, advertises, and supports its products. This weekend they advertised a "Valentine's Thames Cruise" which, one would assume, would take place on Valentine's Day. After inadvertently ordering the item, I checked out the fine print, and saw that the deal was available on every day BUT Valentine's Day! I emailed them within minutes of purchase, but they were closed. I called them promptly Monday morning and the operator told me they would refund the money. Then I received an email saying the fine print would not allow them to make ANY refund. I called to speak to a supervisor wand was put on hold for 20 minutes when I hung up. Do not trust this company!

I ordered and paid for the Texas Highways subscription October 17,2013 and have now found out that the first issue won't arrive until the end of February 2014, that is 4 months after they took my money for the deal and that delay was not in the fine print. Apparently, sites like Living Social have agencies that offer these subscription rates and in order to get these rates, they hold all their subscriptions orders until they fulfilled a certain quota and only then send Texas Highways or other vendor the orders. Without disclosing a four month delay in the subscription up front, I consider that a deceptive act.

I have been a regular customer of Living Social, but if they won't protect their customers from deceptive practices, then they effectively participate and profit from the deceit.

I was a first time user of the site and ordered a wine cruise voucher. After the purchase, they sent me a message saying that they would refund the purchase if I were to get three more purchases from other people. So IU got a hold of some friends and got them to purchase six more vouchers. Twice as many as required. One friend bought four vouchers and another bought two. Then when I asked for my refund, Living social told me that because only two separate purchases were made and not three, I would not get the refund. So if one of my friends had purchased 20 more vouchers it would not qualify? They have to be purchased by three different email sources. What a Joke! I unsubscribed and will never buy from them again. If you go to Glassdoor.com and read the Living social reviews you will see how bad this company is. The reviews are written by their own employees!