LivingSocialReviews 1,490

I ordered touch screen gloves from Living Social in Early November a year ago for Christmas gifts. Was given a ship by date. Never got the gloves even tho I called both Living Social n the merchant many times. Was promised the merchandise numerous times from the merchant. Never got the gloves but they charged my credit card! Living Social was absolutely NO HELP. Basically said "Not our problem" and to contact the merchant. Have ordered from Groupon and had no problem at all. Do yourself a favor and unsubscribe from Living Social and use Groupon!

I purchased 3 sessions from a merchant on Living Social. This required me to call the merchant and schedule the sessions. Over a 2 month period, the merchant had ZERO availabilities. The first one was AFTER the promotional value expires on my deal. I contacted Living Social, who politely told me that they don't really care and that I should read the Promotion Expiration Policy. They gladly explained that I have 5 more years to enjoy the PAID VALUE on the deal. (i. E. No Deal at all!)

I bought an item from this site was sent a code but when I went to site to redeem it and pay postage it wouldn't accept. I got back to livingsocial who didn't help also got on to company and asked if I could have phone number to pay for postage they said it was up to living social I LOST THE MONEY I PAID swore I would never buy from this site again but guess what they advertised something I wanted and couldn't see it on any other site so bought and here I am same problem won't accept code.

Delete them from your email list. Do not give them your credit card number. I have tried for over a year to get a resonse regarding an item I ordered but was never delivered. I was crazy and ordered another item from this site about a year and a half later, only to have them charge my credit card twice! I have never had any bad experience with TeamBuy and will NEVER use Living Social again. Run don't walk away from this site. IT IS A SCAM AND YOU WILL NEVER RECEIVE WHAT YOU ORDER BUT THEY WILL CHARGE YOUR CREDIT CARD (TWICE).

STAY AWAY!

This company takes no accountability for the dodgy merchants it signs up for it's deals! Although the deals look great (and I will admit, some actually are great), they are usually start up companies, or companies struggling to make money (usually for a reason - they suck).

To give my own personal experience:
Purchased a voucher for a canvas print, claimed and ordered the item, after 2 months the item never showed. Couldn't get a response from the third party merchant, so went back to LivingSocial for advice. Instead of providing me a contact phone number, LivingSocial gave me the merchants Australian Business Number (ABN), which clearly they got from the website (it was the only number listed on the website).

LivingSocial failed to take any accountability for their dodgy merchant and told me that "as they had provided the voucher, they had fulfilled their part of the sale agreement". Visa disagreed and issued a reversal on LivingSocial so that I was able to receive a full refund.

Interestingly, almost a week after I received the chargeback, LivingSocial managed to "solve the issue" with the merchant and re-credited me also, DESPITE being told by me that I had solved the issue via my card issuer.

So now I'm left to deal with following up on my card holder dispute to give back the duplicated refund!

Overall, livingsocial are crap! Crap deals and even worse service! Just don't even bother, these reviews should be enough to show you WHY to avoid them!

I have had nothing but problems purchasing deals from this site. I don't know if they just don't validate the merchants properly before making deals with them or what but I had purchased a picture on canvas from canvas people and received a canvas that was defective. There was a snag on my fathers face. It was like pulling teeth trying to get them to send me a new one or a refund. My mother purchased me the uv nail starter kit for Christmas and what a joke! The colors are not true to color and they peel right off working minutes. Of course you can't return that. $70 down the drain. I will never use living social so purchase a deal again.

I believe this company, Living Social, is a site front for gaining access to large amounts of cash for a period of time by pretending to be offering merchant deals. The merchant falls through and you get back only the cash you put in not any % of the deal you though you had bought.

It is a law that they have to hold your original funds for 5 years if not used in the voucher period. I had an experience where a vendor whose code did not work during the valid period would not honor the full amount of the voucher and demanded that I use the cash value amount within two months or loose it.

The amount of time you invest to get you $$$ back is astronomical. And they make every attempt to hold it for longer and longer.

I have had such a BAD experience with Living Social I will NEVER use it again. The site clearly deploys a bait and switch strategy. It has unclear instructions that led me to accidentally press the Buy Now button in order to find out the small print details of the deal and before I knew it, I had purchased the deal even though I had not intended to do so. I immediately called Living Social Customer Support and sent multiple email to let them know it was an accidental purchase but they still would not refund my money. Based on my experience, I would caution others to be CAREFUL about purchasing deals on this website.

I will NEVER buy from this site again! The quality of the earrings I bought was terrible and the dollar amount they claim the earrings were valued at was laughable. I feel I was scammed and will avoid this website from now on. Also, I tried to resolve the issue with their customer service and they clearly were NOT interested in helping me... they pushed me off to the manufacturer who never answered their phone and did not respond to my emails. AVOID!

I bought a deal on here and was very dissapointed with the quality. I looked at this site to read their customer service reviews before contacting LivingSocial about it, but almost didn't even want to after reading such negative reviews. I emailed them anyway and was told I could get 5 living social bucks as a way to show they were sorry for inconvenience (the deal I bought was $15). I was not satisfied with this so I called them... the lady was super nice, issued me a refund for the whole price back to my credit card AND let me keep the 5 living social bucks. I personally had a great experience with their customer service... maybe I just got lucky by having a nice lady answer the phone with the holiday spirit? Idk but either way, I feel like this company is fair and I have enough confidence in their customer service to continue being a customer.

Purchased a Trip to Belize through living social- Due to US DEPT OF STATE Government Website. It was reported that Belize is the 6th Most dangerous Place in the world to visit- High Crime, Murder and even terrorist connections- I chose Not to go and requested a refund. Their customer service dept stated that they do not give refunds, and its the responsibility of the purchaser to do their own Due diligence on safety issues or concerns. I disagree! I feel if they are selling a product to the public - They should also do their own DUE DILIGENCE although my voucher to go to Belize is still good for 5 years- They should be required to have a link to The State Department or govermental agency to each place they are selling-